- Pearson (Indianapolis, IN)
- ** Customer Service Technical Support Analyst** **Remote, USA** **Permanent** Pearson is the world's largest learning company, committed to providing ... achieve their highest potential through learning. **Role Overview:** We are seeking a ** Customer Service Technical Support Analyst** to join our remote… more
- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- …requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and... Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- Wolters Kluwer (Indianapolis, IN)
- …Duties and Responsibilities** Under regular supervision, the Technical Customer Service Representative provides customer support for a variety of ... office at a specified Wolters Kluwer location._** **Summary** The Technical Customer Service team delivers... Service Representative provides technical and customer pre- and post-sales support across Wolters… more
- Confluent (Indianapolis, IN)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Indianapolis, IN)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Johnson Matthey (Indianapolis, IN)
- …+ Providing technical service to customers through direct customer support . Building and maintaining effective partnerships with customers in an ... of that success story. As a Technical Service Engineer you will work independently (with support...Market, and Manufacturing teams on new product development. Providing technical and market information with a customer … more
- Mitsubishi Chemical Group (Indianapolis, IN)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Sutherland Global Services (Indianapolis, IN)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... practice advice to customers + Manage cases in our customer support tools to ensure issues are...Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding… more
- PSI Services (Indianapolis, IN)
- … technical discussions with clients. + Experience in effective customer service , client management, and/or technical support is preferred. + Knowledge ... + Deliver webinars, presentations, trainings and record videos to support the HiSET Program. + Work with HiSET leadership...technologies. + Must have excellent time management, communication and customer service skills. + Ability to build… more
- CAI (Indianapolis, IN)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- CommuniCare Health Services Corporate (Indianapolis, IN)
- …with the 24/7 Never Alone Customer Service Team to ensure customer success. + Create and implement support processes and procedures in collaboration with ... geographic region of the US. This role will provide support for the full customer life cycle...and Mac operating systems and Microsoft Office Applications + Technical Support experience preferred + Demonstrated problem… more
- Wolters Kluwer (Indianapolis, IN)
- …is responsible for writing, organizing, and publishing comprehensive and easy-to-understand customer -facing technical documentation for a range of embedded drug ... accuracy and completeness of documentation. + Review and edit documentation and customer communications for clarity, grammar, and technical accuracy. Adhere to… more
- Verint Systems, Inc. (Indianapolis, IN)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- Tennant Company (Indianapolis, IN)
- …+ Collaborate with internal partners such as sales, customer service , technical assistance, field service support , and other technicians to ... creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service , and support functions across the globe, your journey at Tennant… more
- Medtronic (Indianapolis, IN)
- …the Enabling Technologies Region Manager and Clinical Manager to prioritize customer technical support and service expectation goals. + Provide input on ... commands to modify operating files. + Fulfills Software and Service Contract obligations. ** Customer Support **...primary Medtronic customer liaison for repair and technical support issues. + Provides timely information… more
- Rocket Software (Indianapolis, IN)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Fujifilm (Indianapolis, IN)
- …including troubleshooting customer use of Fujifilm products. + Provide "expert" support to Fujifilm service providers and vendors to ensure delivery of ... and systems, use of products, the requirements of the customer and Fujifilm to support the account...works closely with the product management, software development, and technical service teams to develop, test, and… more
- Fresenius Medical Center (Carmel, IN)
- …the facilities in the Centralized Technical Program. **DUTIES / ACTIVITIES:** ** CUSTOMER SERVICE :** + Responsible for driving the FMS culture through values ... AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA...accessible to all facility personnel. + Coordinate and provide Technical Services support needed during natural disasters… more
- Sutherland Global Services (Indianapolis, IN)
- …including a personal trainer dedicated to Sutherland + Experience working in a customer service or contact center environment with a passion for providing ... PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel) + Technical support experience + Strong problem-diagnosis and problem-solving skills… more
- Highmark Health (Indianapolis, IN)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more