- City of New York (New York, NY)
- …DOE information or about transitional child care. The Client Experience Unit Telephone Agent , with latitude to independent judgment and decision-making, has ... the following responsibilities: - Report to Supervisor of the Client Experience Unit. - Receive calls from the hotline - Make calls to provider/parent etc. to resolve issues - Respond to parent/provider calls coming through the Client Experience Unit, as… more
- City of New York (New York, NY)
- …a Medicaid Helpline Agents in the DSS Infoline/Helpline call center. The Medicaid Helpline Agent will: - Respond to telephone inquiries from the general public ... Team Supervisor, with some latitude for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on the Medicaid… more
- City of New York (New York, NY)
- …pamphlets, and information. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: The Call Agent will communicate effectively on the telephone and through live chat to ... The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible...as assigned. PREFERRED SKILLS: Strong customer service orientation Courteous telephone manner Excellent oral and written communication skills Basic… more
- City of New York (New York, NY)
- …BECOMES AVAILABLE, TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. Infoline is HRA's telephone service center, which provides information on HRA's programs to the general ... both an Interactive Voice Response System (IVRS) and live telephone agents who speak to callers directly and are...with some latitude for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on… more
- City of New York (New York, NY)
- …becomes available, to be eligible for continued employment. Infoline is HRA's telephone service center, which provides information on HRA's programs to the general ... public. Infoline uses both an Interactive Voice Response System (IVRS) and live telephone agents who speak to callers directly and are able to provide case specific… more
- City of New York (New York, NY)
- …BECOMES AVAILABLE, TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. Infoline is HRA's telephone service center, which provides information on HRA's programs to the general ... public. Infoline uses both an Interactive Voice Response System (IVRS) and live telephone agents who speak to callers directly and are able to provide case specific… more
- Mount Sinai Health System (New York, NY)
- **Job Description** In the Access Center Lead Agent role within the FPA Access Center, you will be responsible for exemplifying patient experience while interacting ... with patients and visitors over the telephone and other communications channels by providing superior customer...various doctors' offices in our health system. The Lead Agent for the Access Center is a senior level… more
- Spanish Peaks Mountain Club (Manhattan, NY)
- …to apply internally. Your Journey + Provide excellent customer service and telephone etiquette + Host and welcome guests with a friendly and sincere ... regarding questions and requests + Perform all Front Office Agent duties, including Concierge, PBX, and Order Taker responsibilities...your preferred location. The pay scale* for Front Office Agent is $30.23 to $40.31. *The pay scale is… more
- Anywhere Real Estate (New York, NY)
- ** Agent Recruiter, National Brands** **What you'll do:** You're a talent scout, energetically searching the real estate landscape to connect with high-performing ... your performance and relationships with colleagues and customers. **Your responsibilities:** + ** Agent recruiting:** Prospecting up to 50 or more recruits a day and… more
- Pier Sixty (New York, NY)
- …of The Pier Sixty Collection and leave a lasting impression as a Guest Service Agent (GSA). Your mission: to wow our guests and clients with exceptional service and ... Proficiency: Proficiency in English, with excellent diction for clear telephone communication. Technical Skills: Proficient in Microsoft Office products,… more
- Compass Group, North America (Teterboro, NJ)
- Eurest + We are hiring immediately for a full time GUEST SERVICES AGENT position. + Location: Mid East Off Prem - 100 Fred Wehran Drive, Teterboro, NJ 07608. Note: ... appropriate team members for decisions and actions. + Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves… more
- Marriott (New York, NY)
- …Answer, record, and process all guest requests, questions, or concerns via telephone , email, chat, and mobile communication devices. Operate telephone ... switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department… more
- Aimbridge Hospitality (Newark, NJ)
- …and warm demeanor at all times. + Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met. + ... Program + 401k Retirement Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/362429/front-desk- agent /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job? We can… more
- VNS Health (Manhattan, NY)
- …+ Assists with planning and implementation of customer service and telephone responsiveness activities and initiatives. Tracks, organizes, and maintains records of ... service logs, performance reports and other data, as needed by management for review. + Enters required data and reconciles input with documentation. + Participates in special projects and performs other duties as assigned. Qualifications Education: + High… more
- VNS Health (Manhattan, NY)
- …Assists with planning and implementation of customer service and telephone responsiveness activities and initiatives. Tracks, organizes, and maintains records ... of service logs, performance reports and other data, as needed by management for review.* Enters required data and reconciles input with documentation.* Participates in special projects and performs other duties as assigned. Qualifications Education: High… more
- Aimbridge Hospitality (Parsippany, NJ)
- …and warm demeanor at all times. + Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met. + ... Program + 401k Retirement Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/342845/front-desk- agent /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job? We can… more
- HEI Hotels and Resorts (Jersey City, NJ)
- …guest rooms and house accounts using the computer. + Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve ... messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. + Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may… more
- Marriott (New York, NY)
- …of the Front of House functions including Doorman, Bellman, Bell Captain, Concierge Agent , Guest Relations Agent , Front Desk Agent , Matrix Coordinator, ... Responsibilities** * Provides information to supervisors, co-workers, and subordinates by telephone , in written form, e-mail, or in person. * Analyzes information… more
- City of New York (New York, NY)
- …for PHI from submitted forms, via face to-face contact, or via telephone to ensure compliance with State fair hearings decisions. Determines PHI eligibility ... - Provide information regarding PHI eligibility to current and potential clients via telephone and in person. - Transmit the required Withdrawal of NYS OTDA Fair… more
- City of New York (New York, NY)
- …for PHI from submitted forms, via face to-face contact, or via telephone to ensure compliance with State fair hearings decisions. Determine PHI eligibility ... - Provide information regarding PHI eligibility to current and potential clients via telephone and in person. - Transmit the required Withdrawal of NYS OTDA Fair… more