- Lumen (Boston, MA)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Verint Systems, Inc. (Boston, MA)
- …and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr . CSM) is a ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Amazon (Boston, MA)
- …Executive Sponsorships Program (ESP) team is seeking an exceptionally motivated, customer -obsessed Senior Program Manager with experience developing and ... 1:1 peer-to-peer relationship with the goal of driving the customer 's success and cloud adoption. The program...customer 's organizations. We are looking for an expert Senior Program Manager to continuously improve our program engagement… more
- CVS Health (Boston, MA)
- …with healthcare and enterprise regulations and meet high usability standards. **5. Customer Focus** + Advocate for patients, providers, and healthcare partners ... to make health care more personal, convenient and affordable. ** Sr Manager, Digital Strategy & Design** Company and Department...health outcomes. We are seeking a visionary and strategic ** Senior Manager, Digital Strategy & Design** to join our… more
- Danaher Corporation (Marlborough, MA)
- …market strategies, and guide their development from idea to launch to ongoing customer success . Applying a learning mindset to product development, launching ... the Danaher Business System which makes everything possible. As Sr Director, Product Management, A&D, you will be responsible...will be responsible for capturing and curating Voice of Customer and mapping it to Cytiva solutions - continuously… more
- Amazon (Boston, MA)
- …combining that with your experience to drive broad product outcomes that exceed customer expectations? Do you like the idea of simplifying and creating broad, ... Product Marketing Managers work backwards from their understanding of customer and industry requirements and are able to "connect...define opportunities for our offerings * Acting as an advocate for customers within AWS (both based on direct… more
- Amazon (Boston, MA)
- …Amazon's Devices org. You will help meet Amazon's commitment to be Earth's most customer -centric company by establishing a high bar for security. You will set the ... You'll guide teams towards outcomes that produce products that safely handle customer data. You will collaborate with builder teams to assess technical debt… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is...retention and renewals opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Lawrence General Hospital (Methuen, MA)
- …science or related field required. + Five years of relevant experience in customer relations, patient relations, or a clinical health care environment. + Excellent ... skills, and the ability to interact successfully with physicians, senior leaders, nurses, clinical and nonclinical staff are required....+ Must be a team player and have proven success applying a team approach and ability to work… more
- Chewy (Boston, MA)
- …build trust-based relationships with collaborators at all levels. + Act as a customer advocate internally, ensuring their needs are well-represented in the ... growing! We are looking for an experienced and performance-focussed ** Sr . Account Manager** to join our veterinary practice management...You'll Need:** + 5+ years experience in account management, customer success , or a related role in… more
- Generac Power Systems (Marlborough, MA)
- …accounting, and others, to ensure the project's successful completion and customer expectations are met. The individual also coordinates all team bandwidth ... requirements with resource management. The Sr . PM mentors, coaches and supervises all PMs and...changes. + Act as an escalation point for any customer -facing errors, implementing quick and encompassing corrective measures. **Team… more
- Huron Consulting Group (Boston, MA)
- …long-term plans and partnerships for the world's leading healthcare organizations. Senior Directors represent the pinnacle of consulting success At ... and strengthening large-scale, complex global client relationships that span multiple senior decision-makers and constituencies. Proven success and ability to… more
- Confluent (Boston, MA)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Boston, MA)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Senior Customer Success Technical Architect serves as the technical champion ... this space. **What You Will Do:** + Champion and advocate for the customer within Confluent -... success + Developing and presenting periodical customer reviews to Confluent senior management +… more
- WATTS (North Andover, MA)
- …have a dynamic future ahead. We are seeking a highly skilled and experienced Senior Business Intelligence (BI) Analyst to join our dynamic team. The ideal candidate ... responsible for driving data-driven decision-making processes across the organization. As a Senior BI Analyst, you will work closely with cross-functional teams to… more
- Autodesk (Boston, MA)
- …and strategy.** **Collaborate with cross-functional teams (product, engineering, sales, marketing, and customer success ) to champion a shared vision for field ... expansion through either organic and/or inorganic methods and backed by data and customer feedback.** **Monitor and measure the success of strategic initiatives… more
- Chewy (Boston, MA)
- …to raise the bar on our existing offerings. As a tireless advocate for our customer , you'll collaborate cross-functionally across Product, Clinical/Medical, ... **Our Opportunity:** Chewy is seeking a ** Senior Product Manager, Virtual Healthcare Services** to be...to market and adapting based on learnings. Keys to success in this role include a laser focus on… more
- Chewy (Boston, MA)
- …create and build support for a shared product vision. You will also serve as a key customer advocate , ensuring the voice of the customer is embedded in key ... **Our Opportunity:** Chewy is looking for a ** Senior Product Manager** to join our growing Pet...Insurance Services, LLC. **What You'll Do:** + Use your customer -first approach to prioritize and deliver a defined set… more
- SAP (Burlington, MA)
- …Passion and energy in all customer interactions **Meet your team:** + Customer Advocate : Collaborate to complement solution expertise and support customers + ... caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for… more
- Teradata (Boston, MA)
- …and cloud modernization, the SE leverages their expertise to drive sales and support customer success . The SE is a hands-on professional, who not only excels ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more