- Percepta (Dearborn, MI)
- …- 3 years Team Leadership or supervisory experience*3 - 5 years of customer service experience, preferably in a contact center operations environment*Experience ... multi-tasking skills *Strong written and oral communication skills *Strong customer service , interpersonal, and relationship-building skills*Strong Team building… more
- TEKsystems (Warren, MI)
- …investigative team that researches product and member special needs. The Case Review Specialist conducts the initial screening for service requests, adds the ... a Benefit Coordinator, but we are fast tracking to Case Review ) 60-120 days. Contract with medical...person qualifies. It is more in depth from traditional customer service . Principal Duties and Responsibilities: Answer… more
- Crawford & Company (Ann Arbor, MI)
- …and ensure timely, quality documentation. + Excellent analytical and customer service skills to facilitate the resolution of case management problems. + ... services in an appropriate, cost effective manner. Provides medical case management service which is consistent with...of Business Conduct at all times. + Demonstrates excellent customer service , and respect for customers, co-workers,… more
- Henry Ford Health System (Wyandotte, MI)
- …clinical experience. Excellent verbal communication and written documentation skills. Excellent customer service and interpersonal skills including the ability ... group therapy experience, safety planning, psychiatric assessment, COPE and DWIHN knowledge, utilization review . GENERAL SUMMARY: The Case Manager is a member of… more
- University of Michigan (Ann Arbor, MI)
- …+ Strong organizational skills and written and verbal communication skills. + Dedication to customer service and ability to work within a team-based framework. + ... Complex Case Manager Apply Now **Summary** Complex Care Managers...and communities through excellence in education, patient care, community service , research and technology development, and through leadership activities… more
- Trinity Health (Farmington Hills, MI)
- **Employment Type:** Full time **Shift:** Day Shift **Description:** **POSITION PURPOSE** The Customer Service Representative handles customer inquiries in a ... insurance data and forwards the revised information to the appropriate. Provides excellent customer service in not only resolving inquires, but assisting the… more
- Wayne State University (Detroit, MI)
- …specific problems or issues between employees and appropriate vendors. Provides quality customer service to employees by researching inquiries and resolving ... skills - Skilled at working with internal and external customers and providing excellent customer service . Ability to answer and respond to telephone and walk-in… more
- University of Michigan (Ann Arbor, MI)
- …**Working Title** Consultation Service Client Services Representative **Job Title** Customer Service Rep Inter **Work Location** Michigan Medicine - Ann ... Consultation Service Client Services Representative Apply Now **How to...are to receive, accession, triage, deliver, and return outside case materials for the purpose of facilitating consultations referred… more
- Medtronic (Detroit, MI)
- …product awareness. + Works closely with Therapy Development Management to provide customer case and education support. + Identifies and facilitates execution ... programs through education of current and new investigators, new technologies and case support to achieve safe patient outcomes and company objectives. The M&T… more
- St Croix Hospice (Livonia, MI)
- …effective member of the hospice and health care delivery system. + Promotes customer service orientation to all hospice personnel. Additional Duties + ... is required for this position. Essential Job Functions/Responsibilities + Receives case referrals. Reviews available patient information related to case ,… more
- Trinity Health (Farmington Hills, MI)
- …and medical record coding experience (ICD-9, CPT, HCPCS) are highly desirable. Customer service background is required. Working knowledge of computer operations ... denial and appeal activities with Ministry Organization (MO) based Utilization Review / Case Management departments; + Reviews and understands utilization … more
- Sedgwick (Detroit, MI)
- … when appropriate. + Maintains professional client relationships and provides excellent customer service . + Meets the organization's quality program(s) minimum ... in English and Canadian French **PRIMARY PURPOSE** : Provides disability case management and complex claim determinations based on medical documentation and… more
- Tenet Healthcare (Detroit, MI)
- …positive interpersonal skills to effectively resolve conflict. Promotes a positive customer relations environment. Coordinates the utilization review function ... and timely manner, at the most appropriate level of care. Performs continuous review of services to assure patient progress and maintains communication with families… more
- University of Michigan (Ann Arbor, MI)
- …co-workers. + Excellent computer application skills are required. + Strong dedication to customer service , ability to be flexible and work within a team-focused, ... scheduled short stay and inpatient admissions to the hospital. The precertification review process includes the application of diagnosis and procedure codes and the… more
- City of Detroit (Detroit, MI)
- …that work processes are maximized for efficiency. Instill a high level of customer service values in administrative and operational functions throughout the ... documentation requirements: public and community relations principles and practices; * Customer service , quality management, and process improvement standards,… more
- MSC Industrial Supply Co. (Southfield, MI)
- …and coach associates to a higher performance as well as contribute to the overall customer service experience. In this role, the QMA will work closely with ... associate coaching & development, communication, quality and accuracy, and an improved customer service experience. ? DUTIES and RESPONSIBILITIES: ? Evaluates… more
- Veterans Affairs, Veterans Health Administration (Ann Arbor, MI)
- …seeking a Full-Time Registered Nurse assigned to Infection Control within Specialty Care Service . This Registered Nurse will travel to all VA Ann Arbor Healthcare ... for the coordination of care focused on education, self-management, and customer satisfaction throughout the continuum of care. Follows procedures per established… more
- ABM Industries (Superior Township, MI)
- …specific ATS environments (if applicable), including ten-year work history if available. + Customer Service Experience. Please note this job description is not ... and ensure a safe and legal operation. + Reviews Service Bulletins (SBs) from manufacture or component manufacture. +...determination on your request for reasonable accommodation on a case -by- case basis. *ABM does not sell or… more
- Percepta (Dearborn, MI)
- …3 years Team Leadership or supervisory experience * 3 - 5 years of customer service experience, preferably in a contact center operations environment * ... multi-tasking skills * Strong written and oral communication skills * Strong customer service , interpersonal, and relationship-building skills * Strong Team… more
- Henry Ford Health System (Troy, MI)
- …and direct pay programs and rates. + Demonstrated knowledge of billing/claims and customer service functions in a healthcare environment. SKILLS : + Must ... regulatory agencies regarding the findings of their investigations. + Perform case pre-analysis, and procure appropriate medical records and supporting documentation… more
