- Henry Ford Health System (Troy, MI)
- …months of post- employment. + Minimum of two (2) years of recent Customer Service or Call Center experience. Skills and Abilities: + Must be dependable. ... Attend training and development sessions or continuing education opportunities offered by Customer Service and maintain enhanced skill levels and performance. +… more
- Henry Ford Health System (Troy, MI)
- … contacts. Strategizes the planning, developing and directing of the call center operations and customer service programs. PRINCIPLE DUTIES AND ... customer inquiries and complaints received in the call center that will assist with forecasting...environment. + Three (3) years of customer service management experience in a moderately large call… more
- WM (Plymouth, MI)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... Spanish is a plus!** **I. Job Summary** As a customer service representative (CSR), you will interact...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- Trinity Health (Ann Arbor, MI)
- …higher education in business or related field preferred 3+ years' previous experience in a customer service call center - healthcare knowledge preferred. ... knowledge to perform all duties and functions of a Call Center Operator, Customer Care...skills and computer literacy including a solid understanding of customer service applications, telephony, communication platforms, Microsoft… more
- TEKsystems (Troy, MI)
- …Customer , Service , data, entry, mortgage, insurance, call , center , contact, center , customer service , call center , data entry, inbound ... more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call . * This person will be responsible for handling inbound… more
- MSC Industrial Supply Co. (Southfield, MI)
- …between business leaders and coordinators to increase specific or general customer service and call center operations knowledge. Trains other call ... service and reporting. + Manages processes within the call center and makes changes to maximize...Customer Care operations is required. + Knowledge of call center technology, including call … more
- TEKsystems (Troy, MI)
- …professional manner. Essential Skills + At least 1 year of recent customer service experience ( call center experience preferred). + Proficiency in using ... Job Title: Mortgage Customer Service Representative Job Description We...transportation. Additional Skills & Qualifications + 2+ years of call center experience. + Background in insurance… more
- TEKsystems (Troy, MI)
- …professional manner. MUST HAVE: * At least 1 year of RECENT customer service experience ( call center experience is preferred, but will consider ... Mortgage customer service position available. Hybrid elgible...more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per … more
- Molina Healthcare (Warren, MI)
- …position will help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent ... of progressive work experience in Quality Assurance/Auditing, Call Center , or Customer Service . **Preferred Education** Bachelor's Degree or equivalent… more
- University of Michigan (Ann Arbor, MI)
- …our contribution to society. **Responsibilities + Provide top notch customer service through an inbound/outbound call center environment. Demonstrate ... Call Center Representative Apply Now **Job... Call Center Representative Apply Now **Job Summary** Call...high standard of personal and professional conduct; possess excellent customer service , interpersonal, and written and oral… more
- TEKsystems (Troy, MI)
- …professional manner. - Outbound calls are also often necessary. Qualifications: - 1 year of call center customer service experience - efficient in using ... NOW HIRING Customer Service Representatives in Troy, Michigan!...more and sometimes less, depending on how long each call lasts. - This person will be responsible for… more
- TEKsystems (Lathrup Village, MI)
- …various accounting transactions. Skills data entry, Customer service , member service , call center Additional Skills & Qualifications - Outgoing, ... must truly love people to work here. - Previous retail/ customer service experience. - Call Center and/or financial institution experience is a plus. -… more
- University of Michigan (Ann Arbor, MI)
- …facilitate the learning and ongoing development of staff. + Coaches call center staff through challenging customer service issues. + Counsels employees ... standards are met. + Monitors and ensures call center employees comply with providing quality customer service . + Adopts practices to improve work… more
- Lithia & Driveway (Plymouth, MI)
- …Suburban Cadillac of Plymouth Suburban Cadillac of Plymouth is now searching for a Service BDC Administrator/ Call Center Specialist to add to our dynamic ... team of professionals!If you are a customer service professional with great people and...is better than ever, and we need an additional Service BDC Representative/ Call Center Specialist… more
- Trinity Health (Ann Arbor, MI)
- …shifts as needed. + Maintains and applies expert knowledge of practices and procedures in call center service areas and maintains a broad knowledge of ... Trinity Health System's consumers and patients. Working in a call center environment, CCRs take inbound calls...complex and emergent situations. Our focus is providing exceptional customer service with empathy while resolving the… more
- Trinity Health (Ann Arbor, MI)
- …EDUCATION AND EXPERIENCE:** + High school education or GED equivalent. + Customer service experience required; previous experience in a Call Center , or ... is an industry that relies on seamless access. A Call Center Operator may be the first...complex and emergent situations. Our focus is providing exceptional customer service with empathy while resolving the… more
- McLaren Health Care (Southfield, MI)
- …clients, as needed. 3. Understand and strive to meet or exceed Call Center metrics while providing excellent consistent customer service . 4. Resolve ... **Position Summary:** **The role of the Call Center Representative is to manage..._Minimum 6 months of Patient Access, Medical Billing or Customer Service work experience_ **Equal Opportunity Employer… more
- ManpowerGroup (Ann Arbor, MI)
- …experienced and motivated individuals to work as Patient Services Assistants and Call Center Representatives! These are long-term temporary and temp-to-hire ... immediately. Apply today! **Job Title:** Patient Services Assistant / Call Center Rep **Location:** Ann Arbor, Michigan...GED + At least 1 - 2 years of customer service and clerical experience + Strong,… more
- AccentCare, Inc. (Madison Heights, MI)
- Overview Find Your Passion and Purpose as a Purpose as a Call Center Triage Nurse, Registered Nurse Reimagine Your Career in Corporate Healthcare As a ... for your first AccentCare-branded scrubs for patient-facing employees Qualifications Be the Best Call Center Triage Nurse, Registered Nurse You Can Be If you… more
- AECOM (Detroit, MI)
- …Join us. **Job Description** **AECOM** is seeking a **Traffic Monitoring Specialist / Dispatcher / Call Center ** to be based in **Detroit, MI** . This is for a ... TV systems/ cameras, detectors, etc. + Act like an emergency dispatcher within a call center environment dispatching responders via a two-way radio system to… more