- ISC2 (Boston, MA)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Zoom (Boston, MA)
- …closely with the customer account team ( Account Executive and Customer Success Manager ) to drive and strengthen the customer relationship + ... can expect We are looking for an amazing Technical Account Manager (TAM) with Contact Center experience...suite to address their business needs. + Partnering with Customer Success Manager to notify… more
- CVS Health (Boston, MA)
- …health and be their best selves. We are seeking a highly motivated Account Management professional to support Aetna Mental Well-being and Resources for Living EAP ... in managing financial negotiations, and a growth and retention mindset. The primary success metrics for this role will be client retention, customer … more
- NTT America, Inc. (Boston, MA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... advanced degree (MBA or equivalent) preferred. **Experience:** + 6+ years of customer success , account management, or related experience in a leadership or… more
- Wolters Kluwer (Waltham, MA)
- …days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing ... years direct healthcare experience preferred + 5+ years of experience in SaaS-based customer success , account management, or a related role, with a focus on… more
- MongoDB (Boston, MA)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... **Our ideal candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or other similarly customer… more
- Google (Cambridge, MA)
- Senior Account Manager , Lead Generation, Large Customer Sales _corporate_fare_ YouTube _place_ Cambridge, MA, USA **Mid** Experience driving progress, ... sales, knowledge of online media, and commitment to maximize customer success . You act like an owner,...quantify business impact, and demonstrate value to customers, maintaining account hygiene. + Build and pitch data-driven solutions to… more
- SHI (Boston, MA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work...Software contracts including Enterprise Agreements self-sufficiently for Customers & Account Executives + Proficient in creating quotes within Cisco's… more
- S&P Global (Boston, MA)
- …* Two to five years of work experience, ideally in financial services, customer success , client-facing roles, account management, or consultative sales ... **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global...customer journey in collaboration with Marketing, Product, and account teams. * Driving continuous service improvement with a… more
- Amgen (Boston, MA)
- …team. Join us and transform the lives of patients while transforming your career. ** Account Manager /Specialty Account Manager - Rare Disease** **Live** ... and health care professionals, establishing product sales, and performing total territory account management. The Specialty Account Manager is responsible… more
- S&P Global (Boston, MA)
- **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... the corporate segment. **Responsibilities and Impact:** + Leadproactiveand innovative customer engagement initiatives in close collaboration withMarketing, Product, Account… more
- Amgen (Boston, MA)
- …do your best work alongside other innovative, driven professionals in this meaningful role. Account Manager /Specialty Account Manager - TEPEZZA **Live** ... and health care professionals, establishing product sales, and performing total territory account management. The Specialty Account Manager is responsible… more
- ThermoFisher Scientific (Waltham, MA)
- …maintaining a strong focus on commercial performance and operational excellence. The Lead Account Manager will balance customer value with business ... an outstanding customer experience while advancing long-term account growth and organizational success **Lead Account Manager - Responsibilities**… more
- Allied Universal (Boston, MA)
- …the communities and customers we serve. Allied Universal is looking to hire an Assistant Account Manager . The Assistant Account Manager job is ... responsible for assisting the Account Manager with all supervisory, training and operations functions at...and following all internal procedures. To support and ensure success in this role, we provide a comprehensive, week-long… more
- Renaissance (Boston, MA)
- …new business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager II has meaningful sales experience and brings developing ... our actions, and grow and evolve. **Job Description** The Account Manager II is responsible for managing...renewal rates and strong collaboration with Customer Success partners and members of the Account … more
- Amazon (Boston, MA)
- …visioning, and executing via collaboration with an extended team to address all ISV customer 's needs. - The Account Manager is responsible for selling ... for earning customer acceptance and service implementation. - The Account Manager works collaboratively with all appropriate AWS resources (Executives,… more
- Ralliant (Boston, MA)
- **The Strategic Account Manager (SAM) serves as the trusted, primary interface with key customers, including US Department of Defense agencies, prime ... while balancing business interests. + Track, report, and continuously improve account performance, including revenue, profitability, customer satisfaction, and… more
- iCIMS (Boston, MA)
- **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring customers achieve measurable success with the iCIMS Talent Cloud and ... Actions () for at-risk customers. + Partner with the Account Manager (AM) on broader account...accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across… more
- Proofpoint (Boston, MA)
- …while protecting our customers from advanced threats and targeted attacks. The Named Account Manager -Midmarket role reports to the Named Account Sales ... Meet and exceed revenue expectations + Maintain an active account plan + Deliver quarterly Customer Business...cybersecurity solutions, and our employees are key to our success . We are a customer -focused and driven-to-win… more
- MongoDB (Boston, MA)
- …of a customer portfolio. As a Relationship Account Manager you will be responsible for success , education, enablement, upsell/cross-sell, renewal ... & evangelism in the process. Individuals in the Relationship Account Manager (RAM) role have a passion...least 2+ years of quota-carrying experience in Sales or Account Management, or similar customer -centric role with… more