- CVS Health (Hartford, CT)
- …with account executives to resolve any member or plan sponsor complaints . + Communicates professionally and empathetically with various members in response ... to their complaints . + Works regularly within QuickBase, particularly as it relates to claims. + Possesses a knowledge of plan sponsor nuances, performance… more
- The Cigna Group (Bloomfield, CT)
- …networks + Complete onsite quality assessments + Respond to provider inquiries, concerns, complaints , appeals and grievances + Provide ongoing product ... education to dentists and their staff + Work to achieve contract discounts with new providers and current providers through thoughtful negotiation + Use data and facts to identify and overcome objections + Prioritize and organize own work to meet deadlines,… more
- Guardian Life (Hartford, CT)
- …point of contact for all assigned DSOs. Respond to provider inquiries, concerns, complaints , appeals and grievances within assigned timeframes. Collaborate ... manage contracts and financial reimbursement rates with DSOs + Make presentations to senior -level management of DSOs + Identify and report to leadership team on… more