- Robert Half Office Team (Edina, MN)
- Description We're currently seeking a motivated and customer-oriented Call Center Representative to join our dynamic team in the Twin Cities, Minnesota. This ... customer calls where necessary. + Work with management to uphold call center processes and policies consistently. Requirements Requirements: + High school… more
- Hilton (St. Paul, MN)
- …support experience, simplifying and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE WILL SUPPORT YOU** Hilton ... in serving our customers + Collaborate with software engineering, experience design, call center operations, and analytics teams to lead product strategy… more
- Fairview Health Services (St. Paul, MN)
- …management skills Preferred Qualifications: + Post secondary education + One or more years call center customer service experience + One or more years customer ... service and resolution - whether it's a simple phone call or the urgency of dealing with an emergency...to provide. This position will work in our Contact Center located out of our Midway Campus in St.… more
- Fairview Health Services (St. Paul, MN)
- …management skills Preferred Qualifications: + Post secondary education + One or more years call center customer service experience + One or more years customer ... service and resolution - whether it's a simple phone call or the urgency of dealing with an emergency...to provide. This position will work in our Contact Center located out of our Midway Campus in St.… more
- Bachman's Inc. (Minneapolis, MN)
- …beauty to life. Bachman's Order Center is looking to add an experienced Call Center Associate to their team. Candidates should be skilled in accurate data ... Order Center Associate Full Time Position: Sunday-Saturday, hours vary between 8-5pm Bachman's is committed to creating a caring environment while inspiring a… more
- The Cigna Group (Bloomington, MN)
- …team supports Pharmacy Benefit Management (PBM) delegated responsibilities associated with Call Center and Grievances oversight, regulatory audit support, issue ... and analytics. The Senior Advisor's primary role will be to support Call Center functions as it relates to initiatives to ensure member/client and internal… more
- Vaco (St. Paul, MN)
- …Firm in 2020. For more information, visit pivotpointconsulting.com. **Description:** The Level 1 Call Center Agent will be responsible to support customers from ... our 24x7 call center . This person must provide exceptional call center support. Customer Service and Communication skills are a must and critical to the… more
- Evolent (St. Paul, MN)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... via bilingual assessment upon offer acceptance) is a plus. * At least 1 year call center experience is required. * Ability to handle a heavy call volume of… more
- CVS Health (St. Paul, MN)
- …assessment, triage, consultation, counseling, and informational services, delivered in a call center environment using a variety of advanced clinical ... + Familiarity with brief therapy models and Motivational Interviewing + Call Center work experience preferred + Ability to establish and maintain rapport… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as back-office services. Performs services focused on customer… more
- Insight Global (Eagan, MN)
- …Benefit Management organizations is seeking a Full Stack Developer to join their Telephony/ Call Center Department. This person will be working on enhancements to ... mobile), JSON and AWS will be a great fit. Coming from a telephony/ call center organization such as Converge One/Genesys/Slalom would be a great fit. A… more
- Huntington National Bank (Plymouth, MN)
- …degree or, at least 3 years of related experience. + Solid understanding of call center operations and experience using workforce management software. + Strong ... to detail, and the ability to work collaboratively with call center leadership and colleagues to achieve operational objectives Preferred Qualifications:… more
- Prime Therapeutics (St. Paul, MN)
- …demeanor and empathy + Ability to multitask + Detail oriented **Preferred Qualifications** + Call center experience + Call center experience in ... will be a part of our **100% remote Contact Center team** and responsible for answering and handling incoming...**Reporting Structure** + Reports to Supervisor in the Contact Center To review our Benefits, Incentives and Additional Compensation,… more
- Travelers Insurance Company (St. Paul, MN)
- …four-year college or university is a plus. + Prior insurance and/or call center experience preferred. + Previous customer service experience preferred. ... Care Advisor Trainees will work in a dynamic service center where professionalism and commitment to our team environment...on all contacts. + Learns how to deliver first call resolution to make it easy for the customer.… more
- Evolent (St. Paul, MN)
- …process at first call while promoting a supportive team approach with call center staff. Clinical Reviewers are supported by Field Medical Directors (MDs) ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- Humana (St. Paul, MN)
- …companies, providers, members, and collection services in the settlement of claims through Call Center operations. Comprised of a team of claims associates ... client administration, customer service, enrollment and eligibility, claims processing, and call center operations. Investigates and settles claims and customer… more
- Travelers Insurance Company (St. Paul, MN)
- …products and services, and handle inbound and outbound calls in a call center environment. + Positively represent InsuraMatch, establish customer rapport, ... from an accredited four-year college or university is a plus. + Prior call center and sales experience + Personal Insurance product knowledge + Strong verbal and… more
- Minnesota Visiting Nurse Agency (Minneapolis, MN)
- …canceling or rescheduling appointments for assigned Clinics or Services using call center , electronic health record and departmental technology. Answers ... involving complex analytical problem-solving skills * One year experience in a call center with emphasis in a customer service/medical industry -OR- * An… more
- Concentrix (St. Paul, MN)
- …Service Representative - Remote (Seasonal, Healthcare) role include: + 2+ years of call center experience + Experience in a healthcare-related field or ... you will: + Provide inbound customer support using a call flow guide + Help customers with healthcare needs...and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Location: USA, OH,… more
- Mister Sparky (St. Paul, MN)
- …and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager. JOB DUTIES + Answers incoming client telephone calls ... has a courteous and pleasant demeanor, whether on a phone call or not + Ensures that each telephone call is answered before the third ring and that the approved… more