- Insight Global (Brentwood, TN)
- Job Description The Service Desk Analyst I is responsible for providing fast and useful technical assistance on not only computer systems but also other ... necessary for our clients to perform their job duties. Service Desk Analyst I will...technical assistance over the phone or email. * Perform remote troubleshooting through diagnostic techniques and pertinent questions. *… more
- CAI (Nashville, TN)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you...email, or chat. This position will be **part-time** and ** remote ** . **What You'll Do** + Provide General IT… more
- Robert Half Technology (Nashville, TN)
- …possibility of extension based on performance, 40 hours per week and is 100% remote . Responsibilities: * Respond to incoming service requests in a timely manner, ... gather pertinent information and document in the Help Desk System * Classify, and prioritize all service requests according to department standards and… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , you will ... IT support team. + Vendor Coordination: Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement of hardware… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be the first ... to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution. + Remote Support: Offer remote assistance to users to resolve issues, especially in… more
- BAE Systems (Nashville, TN)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... to achieve their missions. As a **Principal Tier 2 Remote Support Analyst ** , you'll play a...computing services. You'll also provide Tier 2 support for remote access and service capabilities, including VPN… more
- Insight Global (Brentwood, TN)
- …accurate records and supporting root cause analysis. . Support the enterprise service desk by triaging urgent incidents and coordinating with technical ... Job Description The Major Incident Management Analyst (Level 2) will serve as a high-touch,...-3+ years of IT support experience, preferably in a service desk or incident management role. -Proven… more
- BAE Systems (Nashville, TN)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...computing services. You'll also provide Tier 1 support for remote access and service capabilities, including basic… more
- Xerox (Nashville, TN)
- … service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent knowledge gained ... Enterprise Helpdesk Analyst (2nd shift) **General Information** Press space or...in ensuring our clients receive responsive, professional, and solutions-focused service every time they connect with us.** **The Enterprise… more