- Astound (Seattle, WA)
- …hybrid role based in Astound's Seattle SoDo, WA office. A Day in the Life of the Customer Success Technical Support Associate I: Collaborate with the CST ... to define and achieve team objectives and key results (OKRs). Provide outstanding customer service and support to Astound customers within this specific product… more
- Shimadzu Scientific Instruments (Seattle, WA)
- …robust pipeline of qualified prospects. Customer Engagement: Provide consultative support and product guidance to customers. Deliver technical presentations ... have the largest impact on Shimadzu's continued growth and success . Would YOU like to join a diverse team...one's career and personal development ADDITIONAL COMPENSATION: For Service, Technical Support , Marketing & Sales Roles: Additional… more
- Astound (Seattle, WA)
- …and training materials for both technical and non- technical audiences. Support the Customer Success Manager and broader leadership with ... delivery of technical training to managers, DSR's, support teams, and stakeholders. Support customer... sales experience in networking/ISP or related industry. Proven success in SOP creation, documentation, and technical … more
- SpaceX (Redmond, WA)
- Technical Operations Engineer, Customer Success (Starlink) Redmond, WA Apply SpaceX was founded under the belief that a future where humanity is out ... to make this possible, with the ultimate goal of enabling human life on Mars. TECHNICAL OPERATIONS ENGINEER, CUSTOMER SUCCESS (STARLINK) One of the most… more
- Amazon (Seattle, WA)
- …and ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) ... for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams...Customer Success Center of Excellence organization, you… more
- Amazon (Seattle, WA)
- …needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) ... for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams... Customer Success Center of Excellence org, you… more
- SpaceX (Redmond, WA)
- Automation Engineer (Starlink Customer Success ) Redmond, WA Apply SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... with the ultimate goal of enabling human life on Mars. AUTOMATION ENGINEER (STARLINK CUSTOMER SUCCESS ) SpaceX was founded under the belief that a future where… more
- Insight Global (Bellevue, WA)
- Job Description We're hiring for a Head of Customer Success & Professional Services role to support a global leader in Last Mile Technology space. This is a ... high-impact leadership role responsible for building out, clearly defining and scaling the Customer Success and Professional Services functions. You will drive … more
- Amazon (Seattle, WA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...future of cloud adoption? Are you excited to blend technical expertise with product strategy to solve complex business… more
- Amazon (Seattle, WA)
- …Come help us define and build solutions that protect Amazon's must customer -centric experiences! The Endpoint Security builds security solutions that enable ... Customer Service Associates around the globe to solve ...risks. You will think about every level of the technical stack, from the lowest level of code that… more
- Cornerstone onDemand (Seattle, WA)
- …or related field, or equivalent experience. + At least 5 years' experience in a technical customer support role, with a minimum of 2 years supporting ... The Advanced Technical Support Specialist delivers world-class, elite-level...and participate in quarterly business reviews (QBRs), collaborating on customer success initiatives, KPI tracking, and service… more
- IBM (Bellevue, WA)
- …, this individual will work closely with our customers, Customer Success Managers and partners to provide break-fix support and operational maintenance. ... forth by this individual will directly impact the long-term success of the relationship. To succeed in this team,...support team, doing whatever it takes to exceed customer expectations. * Use your business and technical… more
- Amazon (Seattle, WA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... customer facing role includes driving key initiatives that support goals/KPIs that are measured and reported to executive...planning and delivery within the portfolio. From Day 1, Technical Program Managers are given ownership and the autonomy… more
- Amazon (Seattle, WA)
- Description The Customer Success Center of Excellence (CS COE) believes customer success is a strategic differentiator for AWS and our partners - we ... COE helps bring this vision to life by enabling customer success teams to drive customer...engineering, business intelligence, data science, and operations to translate customer needs into technical solutions; negotiate trade-offs… more
- Softchoice (Seattle, WA)
- … technical resources are equipped to deliver high-quality CSP solutions and support customer success . + **Manage Performance & Operational Excellence:** ... their people. We stand proudly for our people and support their success through career development and... & Market Insights:** Maintain a deep understanding of customer needs, technical requirements, and business drivers… more
- Microsoft Corporation (Redmond, WA)
- …CE&S is responsible for all up services across the company, including consulting, customer success , and support across Microsoft's portfolio of solutions ... the intersection of customer obsession and cross-solution technical expertise. We support Microsoft Customer...Customer Success provides the best possible customer experience. + Guide and contribute to technical… more
- Microsoft Corporation (Redmond, WA)
- …CE&S is responsible for all up services across the company, including consulting, customer success , and support across Microsoft's portfolio of solutions ... readiness for MSFT Partners, Customer Service & Support (CSS) and Customer Success ...resources effectively to ensure teams have the tools and support needed to meet objectives. Technical Leadership:… more
- Microsoft Corporation (Redmond, WA)
- …2+ years' experience with Customer Success processes including reactive support or offering design and enablement. Technical Program Management IC4 - The ... for all up services across the company, including consulting, customer success , and support across...results, across CE&S teams and dependencies. As a **Senior Technical Program Manager, AI Program Metrics** on the CSDE… more
- Amazon (Seattle, WA)
- …domains and will work effectively with engineers, engineering managers, product managers, dev support teams and customer service teams to deliver results. If you ... positive influencer across teams, be able to effectively rally support for your initiatives and help deeply technical...will create, track and investigate metrics which define the success of your programs and future opportunities. AWS is… more
- Amazon (Seattle, WA)
- … customer and business outcomes. -Define vision, strategy, and success metrics, translating high-level goals into executable roadmaps and milestones. -Partner ... meaningful customer and business impact. Team members bring strong technical judgment, partner deeply with engineering, and own product outcomes from vision… more
