- Kaizen Approach, Inc (Linthicum, MD)
- …impact with a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing ... vital technical and administrative IT support. In this role, you will deliver Tier...applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through… more
- Robert Half Technology (Baltimore, MD)
- Description Job Summary We are seeking a customer-focused Help Desk Specialist to join our mid-sized law firm in downtown Baltimore. In this onsite role, you ... organization. * Deliver training sessions and create documentation to help end-users effectively utilize IT tools and...Requirements Qualifications * 2+ years of experience in a help desk or technical support role, preferably… more
- Insight Global (Aberdeen, MD)
- Job Description A client of Insight Global is looking for a TSSCI IT Specialist to sit fully onsite in Aberdeen, MD. They will be responsible for providing Tier ... 1 Support. They will be responsible for performing help desk , account creation, ticket management, hardware and software installation, troubleshooting, and other… more
- Johns Hopkins University (Baltimore, MD)
- …Works with Service Desk Supervisor to review tickets and workflow in the Help Desk ticketing system to ensure an accurate reflection of services rendered and ... ensures that requests are addressed efficiently. + Works with IT team peers to prioritize workload. + Serves as...OS 11 and higher) preferred. + Working knowledge of help desk ticketing system (eg ServiceNow ,… more
- CACI International (Aberdeen Proving Ground, MD)
- …Information Management Officer (IMO) duties such as in/out-processing personnel and creating Help Desk tickets and software requests. -Work closely with other ... Opportunity:** -CACI has is seeking a cleared Desktop Support Specialist to join our mission-driven Project Manager Mission Command...move. This role offers the opportunity to provide direct IT support a team of seasoned staffing, technical, and… more
- Johns Hopkins University (Baltimore, MD)
- …understand what is being described, with attention to detail in transcribing communications into help desk ticketing systems. + Must have the ability to work ... personnel requests for technical support. + Records, prioritizes, and tracks all assigned help calls and documents work efforts in a ticketing system. + Ensures… more