- Koniag Government Services (Baltimore, MD)
- …verify its validity._ **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the… more
- Kaizen Approach, Inc (Linthicum, MD)
- …GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual ... that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused...administrative IT support. In this role, you will deliver Tier 1 assistance to end users, troubleshoot… more
- Amentum (Hanover, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... the daily activities of configuration and operation of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis, and resolution of… more
- Amentum (Columbia, MD)
- …+ Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- Assertive Professionals (Hanover, MD)
- …+ Manages the daily activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and ... Includesa $5,000 sign-on bonus, $2,000 in reimbursable relcation expenses,plus a$ 1 ,200 annual compliance bonus! We offer an excellent benefits...of configuration and operation of IT systems + Provides Tier I ( Help Desk ) problem… more
- Synergy ECP (Columbia, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... with Identity & Access Control Management (ICAM) policy. + Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Requirements… more
- Lockheed Martin (Hanover, MD)
- …systems \- Provide assistance to users in accessing and using IT systems \- Provide Tier 1 \( Help Desk \) and Tier 2 \(Escalation\) problem ... is solving the tough challenges and pushing the boundaries of technology to help our customer achieve its mission\. \#RMSC6ISR **Why Join Us:** Your Health, Your… more
- CACI International (Linthicum, MD)
- …monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier ... 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and… more
- Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
- …Files (CM/ECF) position for a Federal government customer. Tier 1 Support Desk Analyst (SDA) provides help desk and system deployment services for ... Duties and Responsibilities (including but not limited to the following): * Provide Tier 1 support for CM/ECF * Utilize ITSM tool to create or track… more
- TEKsystems (Halethorpe, MD)
- …of helpdesk / call center experience 1 -2 years of experience working with " help desk ticketing tools" ie Service Now, Ivanti Experience supporting Work from ... Description The Service Desk Analyst has a very wide array of...27, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- TEKsystems (Halethorpe, MD)
- …of helpdesk / call center experience 1 -2 years of experience working with " help desk ticketing tools" ie Service Now, Ivanti Experience supporting Work from ... end user calls in a single point of contact help desk environment, and providing assistance to...is 80%. The most common calls are listed below: 1 . Microsoft Outlook 2. Active Directory Fileshares 3. VPN… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government ... IT Help Desk Specialist Location MD -...IT Help Desk Specialist Location MD - Aberdeen Proving Grounds... Tier I/II service center support + Provide help desk support to C5ISR personnel. Support… more
- General Dynamics Information Technology (Elkridge, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems ... Support,Systems Support **Certifications:** Security+ - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:** Yes **Job Description:**… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …solutions + Assist in developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution + Provide Wireless Device ... IAT Level I or IAT Level II certification + Relevant education/experience requirements: 1 + years with Masters, 2+years with Bachelors, 3+ years with Associates, 5+… more
- Kennedy Krieger Institute (Baltimore, MD)
- …provide Tier 3 level support for support tickets submitted to the Help Desk . 9. Maintain all systems documentation, statistical and management reports, as ... as they arise within the data and telephony network. **Responsibilities** 1 . Perform day-to-day networking tasks to ensure network reliability, availability, and… more