- TekSynap (Washington, DC)
- …to travel as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech ... Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of customer… more
- General Dynamics Information Technology (Washington, DC)
- …Service Desk certification within 2 weeks of starting) + Ability to achieve Help Desk Institute Support Center Manager (HDI-SCM) within 4 weeks of ... - ITSM Certification. (CSA and CAD also a plus.) + ITIL 4 Practice Manager + Help Desk Institute Support Center Manager (HDI-SCM) + Certified… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …Description + Benefits + Questions Job Announcement We are seeking a proactive and experienced help desk manager to lead and manage the day-to-day operations ... a matrixed leadership capacity, providing guidance, mentorship, and operational oversight to help desk personnel across other departments or business units. This… more
- ManTech (Herndon, VA)
- …Management Professional (PMP) certification **Preferred Qualifications:** + Technical Certifications: + Help Desk Institute Support Center Manager (HDI-SCM) ... **MANTECH** seeks a motivated, career and customer-oriented **Integration Service Delivery Manager (ISDM)** to join our team in **Herndon, VA** . This is a hybrid… more
- Bilfinger Industrial Services Inc. (Reston, VA)
- …Professional Bilfinger Operations Nearest Major Market:Washington DC Job Segment: Project Manager , Help Desk , Information Technology, Construction, ... Project Manager - Remote Centennial is a national leader...Our performance is what has helped, and continues to help forge strong partnerships, which are strengthened over time.… more
- Marriott (Arlington, VA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal ... Desk , providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. + Identify,… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in ... + Serve as an Escalation point for Tier II help desk . + Maintain the current print...the Government- provided tools (currently Microsoft System Center Configuration Manager -SCCM) and Microsoft Windows SUS Services + Provide intermediate… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... This position falls under the supervision of the Operations Manager . Main responsibilities include: + Answers network support phone...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- GovCIO (Washington, DC)
- …while troubleshooting and resolving issues. + Be accountable, punctual, and ready to take help desk calls at the start of each shift; regular, reliable ... + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be ... **Qualifications** + Bachelor's with 8+ years of IT Service Desk support experience (or commensurate experience) + Clearance Required:...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (Washington, DC)
- …and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent ... manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience. Current ITIL...can't do it alone. We need great people to help us do great things - for our customers,… more
- The Joint Chiropractic (Columbia, MD)
- …least one year of previous Sales Experience. + Participate in marketing/sales opportunities to help attract new patients into our clinics + Be able to prioritize and ... and visit packages + Keeping management apprised of member concerns and following manager 's policies, procedures and direction. + Willingness to learn and grow +… more
- Marriott (Washington, DC)
- …and procedures; report accidents, injuries, and unsafe work conditions to manager . Ensure uniform and personal appearance are clean and professional; maintain ... all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt,… more
- The Joint Chiropractic (Sterling, VA)
- …least one year of previous Sales Experience. + Participate in marketing/sales opportunities to help attract new patients into our clinics + Be able to prioritize and ... and visit packages + Keeping management apprised of member concerns and following manager 's policies, procedures and direction. + Willingness to learn and grow +… more
- Bilfinger Industrial Services Inc. (Lanham, MD)
- …Operations Nearest Major Market:Washington DC Job Segment: Document Control, Project Manager , Help Desk , Information Technology, Engineer, Administrative, ... client expectations. Our performance is what has helped, and continues to help forge strong partnerships, which are strengthened over time. Driven by integrity… more
- TekSynap (Washington, DC)
- …for ourcustomer. The QA Manager willbe responsible forensuring that all help desk services meet or exceed client expectations and contractual obligations. ... + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices. + Experience with quality management… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a...questions, and requests. + Certifications: + HDI Support Center Manager or equivalent + Education: + Bachelor's degree in… more
- Serco (Herndon, VA)
- …Operations oversees Serco North America's frontline end-user support services, including the ** Help Desk ** , **Field Services** , and **Deployment Services** ... Secret security clearance_** **In this role you will:** + Oversee daily operations of Help Desk , Field Services, and Deployment Services teams. + Lead and mentor… more
- Serco (Herndon, VA)
- …IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... in technical issue resolution as requested by the Program Manager + Partner with internal technical, management and leader...You will be responsible for the development of IT Help Desk knowledge management plans. + You… more