- Randstad US (New York, NY)
- …in developing staff. Job Duties - Oversee the day-to-day operations and performance of the IT Service Desk team in resolving incidents and completing ... technical issues. Job Requirements - - Oversee the day-to-day operations and performance of the IT Service Desk team - Coach all team members and… more
- Penguin Random House (New York, NY)
- We are seeking an IT Service Desk Analyst to join our team . This person plays a crucial role in providing technical support and assistance to end-users ... inquiries, and ensuring the smooth operation of IT systems and equipment. The IT Service Desk Analyst serves as the first point of contact for IT… more
- City of New York (New York, NY)
- …- Create executive reports and dashboards to report on the IT Project and Service Desk team 's weekly tasks, progress, and individual performance. - ... complex information technology projects related to IT Operation and IT Service Desk from initiation to completion, including defining project scope,… more
- OEC Group (Queens, NY)
- …of high-quality services. + Create and maintain knowledge base for internal IT ( team and service desk ) and end-user usage. + Ensure compliance with ... Lead ERP System Management. + Team Leadership. + Lead IT ERP Service Operations. + Drive Continuous Improvement. About the Position Duties and… more
- New York eHealth Collaborative (New York, NY)
- …driven Service Desk Manager who will manage and inspire our Service Desk team , ensuring top-notch, customer-centered support for NYeC employees, ... Desk on-call rotation. This includes calls from Service Desk team members who... IT budget as it relates to the Service Desk functions. + Direct staff in… more
- International Rescue Committee (New York, NY)
- …incidents and provide white glove service to Senior Leadership. * Support cross- team projects and implementation of IT initiatives and strategies, such as ... Requisition ID: req56549 Job Title: Service Desk Manager Sector: Information Technology...you will be at the forefront of driving exceptional IT support across multiple regions, ensuring exceptional service… more
- City of New York (New York, NY)
- …matches, claiming systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one (1) Computer Associate ... (Technical Support) I, to function as Service Desk Associate, who will: - Promptly...to request assistance or report a problem with an IT service , application, software, or hardware. Communicate… more
- City of New York (New York, NY)
- …users; - Record and track information from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to be used in ... Ability to work independently or as part of a team - Ability to work well and efficiently in...for researching the answers to questions in a customer service , help desk or public information capacity;… more
- Amazon (New York, NY)
- …their campaign objectives. We are seeking a Solutions Architect for the North America Supply Desk team . In this role, you will partner buyers, ADSP product, and ... teams. - Automate manual daily tasks of the Supply Desk team to ensure efficiency and optimization....in applications and infrastructures experience - 10+ years of IT development or implementation/consulting in the software or Internet… more
- City of New York (New York, NY)
- …users; - Record and track information from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to be used in ... (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under...Ability to work independently or as part of a team - Ability to work well and efficiently in… more
- Robert Half Technology (New York, NY)
- …for this role. * The candidate should be comfortable working in a team -oriented environment, collaborating with other IT professionals to solve complex technical ... Description We are offering a long-term contract employment opportunity for a Help Desk Analyst I based in New York. This role is crucial in our industry and deals… more
- Robert Half Technology (New York, NY)
- …and troubleshooting of EMR (Electronic Medical Records) system. * Collaborate with the IT team to improve system performance and implement upgrades. * Keep ... a short term contract employment opportunity for a Help Desk Analyst in New York, New York. In this...Technologies, and Mac Computers. This position is within the IT industry and will involve using skills such as… more
- HEI Hotels and Resorts (New York, NY)
- …and each other. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. Discover our ... team spirit during Monthly Town Hall Celebrations, rejuvenation during...Posted Date3 weeks ago(12/9/2024 9:11 AM) Requisition ID2024-52646 CategoryFront Desk / Guest Services Position TypeFull-Time FLSA StatusNon-Exempt Location… more
- Kyndryl (New York, NY)
- …delivery of consulting engagements for Digital Workplace technologies and platforms, focusing on IT Support Services, Service Desk modernization, and Contact ... and Contact Center Technical Expert to join our team . The ideal candidate will have deep technical expertise...others. **Required Skills and Experience:** + Proven experience in IT Support Services, Service Desk … more
- City of New York (New York, NY)
- …process re-engineering, change management, program management, security administration, service desk , computer operations, telecommunications, and document ... - Service Management: Implement and maintain robust IT service management frameworks (eg, ITIL) to...to protect the organization's data, systems, and infrastructure. - Team Development: Build and lead a high-performing IT… more
- CUNY (New York, NY)
- …and maintains the University's network, the enterprise Data Center, and the CUNY Service Desk , and manages the processes of safeguarding the University's ... full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Senior Associate **FLSA**… more
- CUNY (New York, NY)
- …and maintains the University's network operates the University's Data Center and Service Desk . Additionall, CIS manages the processes of safeguarding the ... full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Associate **FLSA** Exempt… more
- CUNY (New York, NY)
- …and maintains the University's network, the enterprise Data Center, and the CUNY Service Desk , manages the processes that safeguard the University's IT ... full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Senior Associate **FLSA**… more
- Tekscape (New York, NY)
- …Collaborate with, and act as a tier 3 escalation point for Technology Managers, Service Desk , Engineering, and other client support teams + Document processes ... Job Title: Sr. Systems Engineer IT MSP Location: Tekscape Office, NYC Travel Required:...Microsoft Exchange platform + Responsible for closing out scheduled service and project tickets in ConnectWise PSA platform accurately… more
- CUNY (New York, NY)
- …operates and maintains the University's network, the enterprise Data Center, the CUNY Service Desk , manages the processes of safeguarding the University's IT ... full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Senior Associate **FLSA**… more