- Mass Markets (Las Cruces, NM)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Las Cruces, NM)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- Mass Markets (Las Cruces, NM)
- …established ourselves as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager II to support complex business ... contact center clients. Experience in both contact center operations and client services or account...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Las Cruces, NM)
- …established ourselves as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager I to support complex business ... contact center clients. Experience in both contact center operations and client services or account...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Fresenius Medical Center (Las Cruces, NM)
- …improvement activities that enhance patient care outcomes and facility operations . **PRINCIPAL DUTIES AND RESPONSIBILITIES:** All duties and responsibilities are ... reliable and adequate coverage. + Position requires participation in on- call rotation, night, weekend, holiday or as defined by...+ Position functions as an onsite Patient Educator and Case Manager for patients with various shifts and work… more
- Molina Healthcare (Las Cruces, NM)
- …with suggested solutions. + Achieves individual performance goals as it relates to call center objectives. + Assists with training needs of employees as ... member and provider experiences. **KNOWLEDGE/SKILLS/ABILITIES** + Manages member services operations . + Ensures compliance with state and regulatory requirements. +… more
- City of Las Cruces, NM (Las Cruces, NM)
- …agencies. + Stay abreast of new trends and innovations regarding communications center operations , call -taking and dispatch services, emerging products ... within twelve + (12) months of hire. + Experience working in a consolidated center preferred. + Communications center manager certifications, such as … more
- Mass Markets (Las Cruces, NM)
- …speakers, friendly, creative, highly reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred. This is ... Key Responsibilities: + General HR support, in partnership with operations + Conference with remote HR teams and HR...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Molina Healthcare (Las Cruces, NM)
- …and/or cost control initiatives. + Provides leadership for the pharmacy call center team as delegated by the Manager . + Identifies and implements programs ... serve as a team lead to support the pharmacy manager in the daily operations of the...ratings, HEDIS, CAHPS, and other quality metrics. + Assists call center pharmacy technicians with clinical questions… more