- Citizens (Valley Falls, RI)
- …practice management support. As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth clients ... experience across Citizens. Leverage Salesforce CRM to track activity. Measures of Success include: Growth in net new investment assets in collaboration with Wealth… more
- Rocket Software (Providence, RI)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior ... Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior … more
- Trellix (Providence, RI)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is...escalate as needed. **About You:** + 8+ years of customer engagement and account management experience in… more
- Cornerstone onDemand (Providence, RI)
- We are looking for a **Senior Customer Success Manager ** to drive customer adoption, retention, and growth at scale through data-driven engagement ... strategies. This role blends customer success management with value engineering principles, ensuring that customers maximize their return on investment (ROI)… more
- Dodge Construction Network (Providence, RI)
- Customer Success Manager Location: Remote, United States, United States **Description** **_Position Summary_** TheCustomer Success Manageris a key member ... realize value through their partnership with Dodgethroughtheir **first-year** **renewal** .The Customer Success Managersupports the end-to-end customer … more
- Amazon (Westborough, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- Amazon (Westborough, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... site management on operational best practices, robotics systems and tools....product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from… more
- Norstella (Providence, RI)
- Client Success Manager Company: Evaluate Location: Remote, United States Date Posted: Mar 12, 2025 Employment Type: Full Time Job ID: R-1016 **Description** ... a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy,...an excellent CSM by your peers, Sales & Product Management Teams. + Facilitate an optimal new user on-boarding… more
- EBSCO Information Services (Providence, RI)
- …global, inclusive mission. Join us to help make an impact. **Your Opportunity** The Customer Success Manager (CSM) partners with EBSCO's Clinical Decisions ... value for the customer . **What You'll Do** Primary contact and project manager for key clients post sales adoption. Monitor product usage against key performance… more
- Nutanix (Providence, RI)
- …feedback and foster long-term relationships. In this leadership role, you'll drive customer success , loyalty, and business partnerships by nurturing strong ... Humble, Honest, with Heart.** **The Opportunity** As the Sr. Manager of Customer Advisory, you'll lead high-impact...customer marketing, with a proven track record of success in driving customer engagement and managing… more
- Amazon (Westborough, MA)
- …We are looking for an experienced Engineer who will be focused on Vendor Management . The Ops Engineering Vendor Manager is responsible for scouting and ... incorporate customer feedback gathered during onsite visits into vendor management strategies. About the team The Mechatronics & Sustainable Packaging … more
- Cole-Parmer (Franklin, MA)
- Job Title: Senior Product Manager , Job Title: Senior Product Manager , Global Product Management Reports To: VP, Global Product Marketing, ZeptoMetrix ... Status (Exempt/Non-Exempt): Exempt FLSA Status (Exempt/Non-Exempt Position Summary: The Senior Manager , Global Product Management for Molecular Diagnostics is… more
- Verint Systems, Inc. (Providence, RI)
- …+ 3-5 years of client management experience + 3-5 years of Customer Success /Engagement experience at SaaS or technology company + Experience in large ... at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to...and weekends on occasion + Experience working in a Customer Success /Engagement environment, preferably software or contact… more
- PulteGroup (Westborough, MA)
- …part of our team, let's talk about your career with PulteGroup! Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...computer literacy + Skilled in conflict resolution to address customer concerns effectively + Knowledge of cost management… more
- Dodge Construction Network (Providence, RI)
- Customer Engagement Manager Location: Remote, United States, United States **Description** TheCustomerEngagementManageris a key member of our Go to Market ... realize value through their partnership with Dodge. TheCustomerEngagementManagersupports the customer experience through proactive outreach and solution-oriented approaches providing… more
- Ryder System (Providence, RI)
- …an in-depth understanding of Agile and Deep Thinking methodologies, the Product Manager is essential to helping shape an impactful market experience as efficiently ... as possible for clients. Additionally, the Product Manager will be knowledgeable in Design Thinking, bringing to bear a human-centered approach for discovering unmet… more
- Hologic (Marlborough, MA)
- Senior Manager , Project Design Management Marlborough, MA, United States **Senior Manager , Project Design Management ** **Role location** : **Marlborough, ... gain immense satisfaction by enabling healthier lives everywhere every day. As Senior Manager , Project Design Management at Hologic, you will be responsible for… more
- ARAMARK (Worcester, MA)
- …focused on multiple sites for a large client or multiple clients, the key success measures of a District Manager include Revenue Growth, EBIT, Margin, Consumer ... **Job Description** As an on-site Resident District Manager , you will provide overall vision, planning, direction,...leadership role is accountable for execution of our General Management program, with a focus on growth, cost and… more
- BJs Wholesale Club (Marlborough, MA)
- …vary by position **medical plans vary by location Key Responsibilities: Product management coaching: + Mentor and coach product managers and cross-functional teams ... on best practices in product management , including discovery, delivery, driving adoption, etc. + Develop and implement frameworks for customer -centric product… more
- Rocket Software (Providence, RI)
- …Team + Sales and Pre-Sales teams + Support & Product Development + Customer Success + Customer stakeholders **Communication Requirements** + Maintain ... experiences that help customers modernize their technology landscapes and achieve strategic success . This Senior Project Manager will lead the delivery of… more
