• Customer Service Agent

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to ... the job. SALARY $11.00 - $14.00 / hour - POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY? In this role, you will be… more
    Mass Markets (10/16/24)
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  • Insurance Customer Service

    Mass Markets (Wichita, KS)
    …we have established ourselves as a trusted partner in the industry. We are hiring insurance customer service agents to support inbound customer ... and back-office processing representatives . In this role, you will provide full lifecycle customer service and sales to a ssist customers in understanding their… more
    Mass Markets (12/20/24)
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  • Collections Agent ( Hiring

    Mass Markets (Wichita, KS)
    …Compensation is commensurate with experience. Prior contact center experience, experience in customer service , tech support, sales, or back-office support is ... POSITION OVERVIEW COLLECTIONS AGENT Join our team and grow with us!...conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and… more
    Mass Markets (10/16/24)
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  • Entry-Level Customer Service

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Agents to support ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions.… more
    Mass Markets (10/16/24)
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  • Call Center Agent ( Hiring

    Mass Markets (Wichita, KS)
    … IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this ... handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and… more
    Mass Markets (10/16/24)
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  • 4X10 Telephone Sales Agent (4-Days,…

    Mass Markets (Wichita, KS)
    …RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. ... An aptitude for conflict resolution, problem-solving, and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more
    Mass Markets (10/18/24)
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  • 2X10 Telephone Sales Agent (Sat. & Sun.,…

    Mass Markets (Wichita, KS)
    …experience, and while prior contact center experience isn't required, experience in sales, customer service , tech support, or back-office support is a plus. ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions.… more
    Mass Markets (10/16/24)
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  • Front Desk Agent

    Aimbridge Hospitality (Wichita, KS)
    …+ Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. + Demonstrate the ability to multi-task be ... are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of… more
    Aimbridge Hospitality (11/28/24)
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  • Insurance Sales Agent

    AAA Mid Atlantic (Wichita, KS)
    …new agents + Top Agents can qualify for company paid incentive trips + Dedicated Customer Service Team, so you can focus on selling + Separate Policy Retention ... coverage + FREE AAA membership (inclusive of product & service discounts) + FREE Life Insurance The primary duties...duties of the Insurance Sales Agents are: + Identify customer needs and recommend appropriate insurance products. Offering an… more
    AAA Mid Atlantic (12/05/24)
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  • Customer Service Supervisor I

    Mass Markets (Wichita, KS)
    …trusted partner in the industry. We are looking for experienced call center customer service supervisors to support commercial and public sector clients. ... this role coach and develop a team of inbound customer service agents and are directly responsible...and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader… more
    Mass Markets (10/29/24)
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  • Customer Service Supervisor

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW Job Title: Customer Service Supervisor Job Type:Full Time Location:Wichita, KS MCI is a leading Business Process Outsourcing (BPO) company that ... partner in the industry. We are seeking an experienced Customer Service Supervisor to oversee and coordinate...and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader… more
    Mass Markets (11/12/24)
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  • Tax Customer Service Representative…

    Mass Markets (Wichita, KS)
    …have (or be willing to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact with customers through video and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
    Mass Markets (10/08/24)
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  • BPO Insurance Licensing Specialist

    Mass Markets (Wichita, KS)
    …operations and shared services team. Key Responsibilities: + Act as the licensing customer service contact for agents, enrollers, and processing teams by ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
    Mass Markets (11/26/24)
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  • Licensed Insurance Call Center Trainer

    Mass Markets (Wichita, KS)
    …skills for all aspects of the insurance business, from sales to retention and customer service . Candidates for this role should be experienced, highly organized, ... in Property & Casualty and/or Life is required, and customer service , technical support, or back-office experience...& PowerPoint + Possess practical conflict resolution skills (both customer and agent conflict) + Excellent presentation… more
    Mass Markets (11/26/24)
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  • Sales Supervisor I

    Mass Markets (Wichita, KS)
    …work ethic. A background in call center operations management is required, and customer service , technical support, or back-office experience is preferred. This ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
    Mass Markets (11/12/24)
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  • Insurance Call Center Sales Manager

    Mass Markets (Wichita, KS)
    …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... process outsourcing accounts. In this role, you will be responsible for managing agent development, issue resolution, and monitoring the metrics and KPIs of the… more
    Mass Markets (11/26/24)
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  • Outside Property Claim Representative Trainee

    Travelers Insurance Company (Wichita, KS)
    …cases. + Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent ... standards and state specific regulations. As part of the hiring process, this position requires the completion of an...or a minimum of two years of work OR customer service related experience preferred. + Demonstrated… more
    Travelers Insurance Company (11/14/24)
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  • Call Center Director

    Mass Markets (Wichita, KS)
    …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... to manage KPIs and SLAs + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and… more
    Mass Markets (11/12/24)
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  • Sales Supervisor

    Mass Markets (Wichita, KS)
    …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... adherence, KPI's, and process + Possess effective conflict resolution skills (both customer and agent conflict) + Advanced knowledge of Microsoft Office… more
    Mass Markets (11/12/24)
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  • Human Resources Business Partner II

    Mass Markets (Wichita, KS)
    …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... training tools and techniques + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning,… more
    Mass Markets (10/30/24)
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