• Customer Service Agent

    Mass Markets (Wichita, KS)
    …we have established ourselves as a trusted partner in the industry. We are looking for customer service agents to support inbound customer service , help ... Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. This is a… more
    Mass Markets (11/15/24)
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  • Insurance Customer Service

    Mass Markets (Wichita, KS)
    …have established ourselves as a trusted partner in the industry. We are hiring insurance customer service agents to support inbound customer service , ... . In this role, you will provide full lifecycle customer service and sales to a ssist...Application Software Development, Managed Services, and Technology Services, to mid -market, Federal & enterprise partners. MCI now employs 10,000+… more
    Mass Markets (12/20/24)
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  • Entry-Level Customer Service

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Agents to support ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions.… more
    Mass Markets (10/16/24)
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  • 4X10 Customer Service Agent

    Mass Markets (Wichita, KS)
    …established ourselves as a trusted partner in the industry. We are looking for 4X10 Customer Service Agents to support inbound customer service , help ... to grow. Prior contact center experience isn't required; candidates experienced in customer service industries, such as servers, bartenders, and retail… more
    Mass Markets (12/27/24)
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  • Customer Service Agent

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to ... the job. SALARY $11.00 - $14.00 / hour - POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY? In this role, you will be… more
    Mass Markets (10/16/24)
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  • Entry-Level Collections Agent (Full-Time)

    Mass Markets (Wichita, KS)
    …Compensation is commensurate with experience. Prior contact center experience, experience in customer service , tech support, sales, or back-office support is ... POSITION OVERVIEW ENTRY-LEVEL COLLECTIONS AGENT (FULL-TIME) Join our team and grow with...conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and… more
    Mass Markets (10/16/24)
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  • Senior Material Logistics Agent

    Bombardier (Wichita, KS)
    …supplier performance management and drive continuous improvement + Support Critical Customer Orders and ad-hoc in- service maintenance activities by expediting ... flow of materials to meet the appropriate level of service to our customers, and the inventory level requirements...Lead projects with a broad scope in own discipline mid to long-term in focus + Advise client on… more
    Bombardier (12/06/24)
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  • 4X10 Call Center Agent (4-Days, 40hrs./wk)

    Mass Markets (Wichita, KS)
    …in the industry. We are seeking call center agents to support inbound customer service , help desk, and back-office processing representatives for commercial and ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions.… more
    Mass Markets (12/27/24)
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  • Insurance Sales Agent

    AAA Mid Atlantic (Wichita, KS)
    …new agents + Top Agents can qualify for company paid incentive trips + Dedicated Customer Service Team, so you can focus on selling + Separate Policy Retention ... coverage + FREE AAA membership (inclusive of product & service discounts) + FREE Life Insurance The primary duties...duties of the Insurance Sales Agents are: + Identify customer needs and recommend appropriate insurance products. Offering an… more
    AAA Mid Atlantic (12/05/24)
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  • Customer Service Supervisor I

    Mass Markets (Wichita, KS)
    …trusted partner in the industry. We are looking for experienced call center customer service supervisors to support commercial and public sector clients. ... this role coach and develop a team of inbound customer service agents and are directly responsible...and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader… more
    Mass Markets (10/29/24)
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  • Customer Service Supervisor

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW Job Title: Customer Service Supervisor Job Type:Full Time Location:Wichita, KS MCI is a leading Business Process Outsourcing (BPO) company that ... partner in the industry. We are seeking an experienced Customer Service Supervisor to oversee and coordinate...and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader… more
    Mass Markets (11/12/24)
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  • Tax Customer Service Representative…

    Mass Markets (Wichita, KS)
    …have (or be willing to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact with customers through video and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
    Mass Markets (10/08/24)
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  • BPO Insurance Licensing Specialist

    Mass Markets (Wichita, KS)
    …operations and shared services team. Key Responsibilities: + Act as the licensing customer service contact for agents, enrollers, and processing teams by ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
    Mass Markets (11/26/24)
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  • Licensed Insurance Call Center Trainer

    Mass Markets (Wichita, KS)
    …skills for all aspects of the insurance business, from sales to retention and customer service . Candidates for this role should be experienced, highly organized, ... in Property & Casualty and/or Life is required, and customer service , technical support, or back-office experience...& PowerPoint + Possess practical conflict resolution skills (both customer and agent conflict) + Excellent presentation… more
    Mass Markets (11/26/24)
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  • Sales Supervisor I

    Mass Markets (Wichita, KS)
    …work ethic. A background in call center operations management is required, and customer service , technical support, or back-office experience is preferred. This ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
    Mass Markets (11/12/24)
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  • Insurance Call Center Sales Manager

    Mass Markets (Wichita, KS)
    …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... process outsourcing accounts. In this role, you will be responsible for managing agent development, issue resolution, and monitoring the metrics and KPIs of the… more
    Mass Markets (11/26/24)
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  • Call Center Director

    Mass Markets (Wichita, KS)
    …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... and SLAs + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time...15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico,… more
    Mass Markets (11/12/24)
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  • Sales Supervisor

    Mass Markets (Wichita, KS)
    …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... adherence, KPI's, and process + Possess effective conflict resolution skills (both customer and agent conflict) + Advanced knowledge of Microsoft Office… more
    Mass Markets (11/12/24)
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  • Human Resources Business Partner II

    Mass Markets (Wichita, KS)
    …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... training tools and techniques + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning,… more
    Mass Markets (10/30/24)
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