- Cleo (Topeka, KS)
- ** Escalation Manager ** Remote - USA Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... we have experienced tremendous growth over recent years. The Support Delivery Escalation Manager is a highly motivated professional responsible for overseeing… more
- Sunrun (Topeka, KS)
- …belonging. **Sunrun is seeking a highly collaborative and proactive Sr. Affiliate Experience Manager to join our Affiliate Partner team. This role is responsible for ... and end consumers into operational frameworks.** **The Sr. Affiliate Experience Manager will utilize their B2B2C expertise to analyze customer experience metrics… more
- System One (Topeka, KS)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 per ... customer complaints and facilitate resolution and act as the escalation point for other + Handles all data recalls...and support with any service-related issues that result in escalation + Own large and specialty projects for the… more
- Marriott (Topeka, KS)
- …to limit or reduce cost and manage risk. + Functions as an escalation point for any billing issues/disputes. + Facilitates contract audits (eg, billing, standards ... resolution. + Resolves escalated issues in accordance with the governance escalation procedures. + Manages the end-to-end lifecycle process from development through… more
- J&J Family of Companies (Topeka, KS)
- Manager Clinical Operations, Oncology - 2406214022W **Description** Johnson & Johnson is currently seeking a **Clinical Operations Manager , Oncology.** This ... position can be located remotely within the United States. Manager Clinical Operations is accountable for the operational management and successful country execution… more
- Cleo (Topeka, KS)
- **Technical Solutions Manager ** Remote - USA Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our ... and we have experienced tremendous growth over recent years. The Technical Solutions Manager will be the client's primary point of contact and accountable for the… more
- GovCIO (Topeka, KS)
- **Overview** GovCIO is looking for a Sr. Project Manager to join our Health PMO team. The candidate should have experience with a civil agency, preferably the ... team members and line managers. Reports to the Product Line Sr. Program Manager . + Manage Agile delivery model, whether Scaled Agile Framework (SAFe), Lean Kanban,… more
- J&J Family of Companies (Topeka, KS)
- Advanced Practice Solutions Manager (multiple) - 2406206212W **Description** Johnson & Johnson is currently seeking an Advanced Practice Solutions Manager ... At Johnson & Johnson, we all belong. The Advanced Practice Solutions Manager is responsible for innovative solutions to address complex patient concerns surrounding… more
- Evolent Health (Topeka, KS)
- …Stay for the culture. **What You'll Be Doing:** Evolent is looking to hire a Manager of HR Compliance to serve as a strategic leader and subject matter expert ... changes in, HR Compliance programs highlighting risk management, exposure, and escalation process; develops and delivers process guides and training for employees,… more
- Verint Systems, Inc. (Topeka, KS)
- …Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number one customer ... + Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices calls during mid-day, and… more
- Sedgwick (Topeka, KS)
- …Most Loved Workplace(R) Forbes Best-in-State Employer Catastrophe Repair Solutions Site Manager + Job Description **PRIMARY PURPOSE** **:** To manage CAT Repair ... + Security of Location + OSHA Compliance + Managing Onsite staff + Escalation Resolution + Distribution of Work + Quality Assurance + Daily Production Meeting… more
- Rocket Software (Topeka, KS)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** As the Manager of IT End User Experience (EUX) with Rocket Software, you are part of ... feedback, documenting it along with any appropriate actions. + Act as a critical escalation point and technical resource for L1 to L3, escalating to the senior… more
- Takeda Pharmaceuticals (Topeka, KS)
- …company to inspire you and empower you to shine? Join us as a Manager , Site Budgeting and Contracting in Cambridge, MA or remotely reporting to the Director, ... + Partner with Study Startup, CRO and Clinical Operations teams as an escalation point for global budget escalations outside of budget parameters. + Leverage leading… more
- SHI (Topeka, KS)
- …Managersupports our Managed Services Expert Support customers. The Service Delivery Manager isresponsible for the day-to-day management of customer service delivery ... and resolution of incidents, identify trends, and review tickets prior to escalation . + May assist in recruitment processes, maintain service catalog, and develop… more
- SHI (Topeka, KS)
- **Job Summary** The Technical Account Manager on the Managed Services team serves as clients' main point-of-contact for proactive post-sales managed services ... Support, Services, and others, to address customer needs + Serving as an escalation point for customer concerns + Collaborating with the customer's SHI sales… more
- Acxiom (Topeka, KS)
- …to increase efficiency, speed or quality. + Manages the first line of escalation with the customer with regards to the projects\programs being managed. + Works ... closely with Salesforce Marketing Cloud architects and developers to create and maintain project schedules. + Leads project status, health and issue related conversations with the customer. **Requirements** + 2+ years' experience in a project management,… more
- Centene Corporation (Topeka, KS)
- …of crisis calls, mental health first aid training, field safety and de- escalation practices, psychotropic and other medication monitoring, etc + Educates on and ... coordinates community resources, to include medical, behavioral and social services. Provides coordination of service authorization to members and care managers for various services based on service assessment and plans (eg, meals, employment, housing, foster… more
- MindPoint Group (Topeka, KS)
- …**Responsibilities:** + As Team Lead: + Serve as the first point of escalation for triage of complicated alerts and investigation of incidents on your shift ... as needed + Escalate night shift issues to SOC Manager , including but not limited to analyst performance or...or outages, and concerning alerts or incidents per the escalation plan + Provide support for complex computer network… more
- Evolent Health (Topeka, KS)
- …not limited to the following: Edifecs Healthcare Suite, Edifecs Transaction Manager , Edifecs Specbuilder, SQL, PowerBI, Microsoft suite/tools (eg Office, PowerBI, ... and Electronic Data Interchange (EDI) focus areas and Tickets triage supporting escalation on EDI transactions. + Assisting other teams and/or departments to help… more
- HealthEdge Software Inc (Topeka, KS)
- …the contractual service level agreement (SLA) times. + Act as an escalation point and advocate for critical customer issues, collaborating with other departments ... client sites. + Work in coordination with Account Management team and Delivery Manager to support clients, including managing minor projects. + Work with Project… more