- Trustmark (Topeka, KS)
- …Controls costs by managing staffing levels, adjusting as volume dictates. Monitor call quality and customer satisfaction metrics to improve service levels and assess ... training needs. **Key Accountabilities:** + Directs workflow and assists with analyzing workflow and recommends actions needed to meet current and future production/staffing needs. + Monitors goals and service level agreements to ensure performance levels are… more
- HomeSafe Alliance (Topeka, KS)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- HomeSafe Alliance (Topeka, KS)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Overnight Contact Center Supervisor **_HomeSafe Alliance_** is the single global...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- Intermountain Health (Topeka, KS)
- …our mission of Helping People Live the Healthiest Lives Possible. Our Supply Chain Sourcing Manager is part of our Sourcing Center of Excellence (COE) and leads ... **Job Description:** The Supply Chain Sourcing Manager I is responsible for leading and coaching...**Anticipated job posting close date:** 10/03/2024 **Location:** Supply Chain Center **Work City:** Midvale **Work State:** Utah **Scheduled Weekly… more
- General Motors (Topeka, KS)
- …if you live within a 50-mile radius of Cadillac Tower Warren MI or Austin Technical Center in Austin Texas you are expected to report to that location three times a ... the larger Performance Driven Marketing (PDM) team, the Lead Marketing Technology Product Manager is a key leader focused on enabling the development and roll-out of… more
- Hilton (Topeka, KS)
- …part of an in\-house Commercial Services team that propels Hilton's sales, revenue management, call center , and analytics functions\! As a Group Sales Manager ... Work with the Director of Sales, the Director of Revenue, and the General Manager to develop the sales and pricing strategies during the weekly groups pick\-up calls… more
- HealthEdge Software Inc (Topeka, KS)
- **Overview** **Overview:** We are hiring aSeniorProduct Manager (SPM)tojointheStaff Experienceteam and ownclinical staff satisfaction and efficiency, serving the ... creating world class customer experience.Thestaff product managerwill report to theGroupProduct Manager of the Staff Experience Team. Candidates will be expected to… more
- CVS Health (Topeka, KS)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... to helping manage chronic and specialty conditions. As Pharmacy Manager , you have one of the most significant roles...If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We… more
- Evolent Health (Topeka, KS)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... for the mission. Stay for the culture. **What You'll Be Doing:** As a Project Manager on the Medical Policy team, you will work closely with Medical Policy teammates… more
- Hilton (Topeka, KS)
- …Commercial Services team that propels Hilton's sales, revenue management, call center , and analytics functions\! As a Senior Manager , Project and Change ... within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Senior Manager , Project and Change Management_ **Location:** _null_ **Requisition ID:**… more
- Evolent Health (Topeka, KS)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... driving results, and collaborating with others. **Collaboration Opportunities:** + The Manager , Client Services oversees daily utilization management and directs the… more
- General Motors (Topeka, KS)
- …are seeking a highly skilled and experienced Hands-On Technical Lead to join our AI Center . The ideal candidate is a Data Scientist with a proven track record of ... trends, and advancements, bringing innovative ideas to the AI Center . + **Cross-Functional Collaboration:** Work closely with data engineers,...or application for employment, email us at ###@GM.com or call us at ###. In your email, please include… more
- Confluent (Topeka, KS)
- …Data Connects Us. **About the Role:** The Confluent Global Partner Marketing Center of Excellence (COE) is chartered with building repeatable, scalable "with" and ... form/promotional assets (blogs), down funnel CTAs, digital nurture flows, and Sales/SDR call scripts. + Regularly engage with Field Marketing stakeholders. Serve as… more
- Humana (Topeka, KS)
- …the omnichannel experience strategy, integrating customer touchpoints across digital, mobile, call center , marketing, and offline platforms for a unified ... product agile development model. This individual will be a hands-on, participative manager who will lead a broad cross-functional team to identify opportunities to… more
- CenterWell (Topeka, KS)
- …consumer experiences **Preferred Qualifications** + Knowledge of insurance processing or call center processes/practices + Develop strategies for adapting to ... CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary care, one of… more
- CenterWell (Topeka, KS)
- …consumer experiences **Preferred Qualifications** + Knowledge of insurance processing or call center processes/practices + Develop strategies for adapting to ... CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary care, one of… more
- Humana (Topeka, KS)
- …to the Finance team. Supports system monitoring, file transmissions, member communications, call center inquiries, and production issues resolution. Works well ... CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary care, one of… more
- Rocket Software (Topeka, KS)
- …and configurations that meet budget requirements. + Works with CoLo data center vendors to implement new requirements and resolve issues. + Frequently interacts ... efforts. + Support key technology initiatives including virtualization, data center , disaster recovery, merger and acquisition activities, capacity planning, and… more
- Fiserv (Topeka, KS)
- …for the client's executive and/ or senior level managers, the Relationship Manager is responsible for managing and growing the overall (pan-Fiserv) relationship with ... to create customer loyalty and increase revenues. The Relationship Manager will leverage Fiserv solutions to maximize client's growth...be conducted in person or through a secure video call . We won't ask you for sensitive information nor… more
- Evolent Health (Topeka, KS)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... not limited to the following: Edifecs Healthcare Suite, Edifecs Transaction Manager , Edifecs Specbuilder, SQL, PowerBI, Microsoft suite/tools (eg Office, PowerBI,… more