- Wolters Kluwer (Wilmington, DE)
- …8 days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- IQVIA (Wayne, PA)
- …shape the future of intelligent analytics in healthcare. **Position Summary:** As an Engagement Manager , you'll lead the implementation of custom reporting and ... skills. + Passion for leveraging technology-including AI platforms like Whiz AI-to drive customer success . + Knowledge of AI concepts and tools is a plus. +… more
- Cornerstone onDemand (Wilmington, DE)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... customer support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention, and success . **In this role you will ** +… more
- SAP (Newtown Square, PA)
- …impact. + Define and track success metrics for presales effectiveness and customer engagement . + Actively participate in key customer meetings, providing ... SAP BTP as the innovation platform of choice. + ** Customer Success ** : Oversee customer -facing...Factory: Leverage digital assets created by the team throughout customer engagement + Implementation Partner/ Customer … more
- SAP (Newtown Square, PA)
- … Engagement program. You'll play a key role in analyzing customer requirements, planning and executing tailored engagement strategies, and collaborating ... foundation in consulting, project management, technical, and solution support to prepare you for success in Customer Services and delivery. Join us for a unique… more
- Sunrise Senior Living (Wilmington, DE)
- …residents and guests through our Principles of Service. + Contribute to the overall engagement programs and processes ( customer and team member engagement ) ... part of.** **Job ID** 2025-235650 **JOB OVERVIEW** The Care Manager /"Designated Care Manager " is responsible for providing...residents and their families. **Training and Contributing to Team Success ** + Participate as a member of a team… more
- Wells Fargo (Glassboro, NJ)
- …to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an ... non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into...enhanced customer experience and drive growth in the business, while… more
- Sunrise Senior Living (Haverford, PA)
- …residents and guests through our Principles of Service. + Contribute to the overall engagement programs and processes ( customer and team member engagement ) ... of.** **Job ID** 2025-234205 **JOB OVERVIEW** The Life Enrichment Manager is responsible for consistently engaging residents in familiar...the past that can still bring a sense of success , meaning, and purpose in the present. The Life… more
- Insight Global (Newtown Square, PA)
- …advanced Edition and Cloud Application Services (CAS). The CDM drives end-to-end customer engagement from signature onwards, particularly customer ... and governance coaching, relationship management, and renewal initiation. The Client Delivery Manager is expected to maintain customer satisfaction through issue… more
- Cengage Group (Wilmington, DE)
- …Ability to monitor and evaluate operational data. **Preferred:** + Professional business-to-business/ customer success experience (3 years strongly desired) + ... achieve their dreams through education. **Our culture values diversity, engagement , and discovery** Our business is driven by our...+ Driven to succeed and yearning to make impact; customer success obsession mentality. Cengage Group is… more
- Ross Stores, Inc. (New Castle, DE)
- …maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness\. + Assists ... over 2,200 stores, and a strong track record of success and growth\. Our focus has always been bringing...and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates… more
- Sunrise Senior Living (Wilmington, DE)
- …residents and guests through our Principles of Service. + Contribute to the overall engagement programs and processes ( customer and team member engagement ) ... of.** **Job ID** 2025-232565 **JOB OVERVIEW** The Medication Care Manager is responsible for providing the highest degree of...are at prescribed levels. **Training and Contributing to Team Success ** + Participate as a member of a team… more
- Constellation (Kennett Square, PA)
- … will also be responsible for driving the BDMs' territory development and customer engagement by participating in in-field support with sales executives during ... standard travel policy. **PRIMARY PURPOSE OF POSITION** The Senior Manager of Sales will report to the Executive Director... customer meetings and providing mentorship to the team to… more
- M&T Bank (Newark, DE)
- …the overall success of the branch operating model, including customer and employee experience, digital engagement , transactions/operations, servicing, and ... priority. Builds and develops branch staff. + Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to… more
- Black & Veatch (Wilmington, DE)
- **Client Account Manager - Industrial Manufacturing** Date: Nov 21, 2025 Location: US Company: Black & Veatch Family of Companies **Together, we own our company, our ... future, and our shared success .** As an employee-owned company, our people _are_ Black...want to hear from you. As a Client Account Manager for Industrial Manufacturing, you will have the opportunity… more
- General Floor Industries (Media, PA)
- …Drive branch sales performance through superior service, product knowledge, and proactive customer engagement + Support the development, training, and motivation ... Step into Leadership with General Floor! Branch Manager In Training - Media, PA Are you...of associates to help them succeed + Build lasting customer relationships and expand the branch's network Protect and… more
- Sallie Mae (Newark, DE)
- …for the future of education. **What You'll Contribute** Drive personalized, data-driven customer engagement across multiple digital channels with specific focus ... will design, execute, and optimize our Loan Funnel Program, focusing on customer lifecycle journeys, engagement , and conversion within the financial services… more
- AutoZone, Inc. (Oxford, PA)
- …standards in the absence of the Store Manager or Commercial Sales Manager . + ** Customer Service Leadership** - Ensure customers receive WOW! service, resolve ... **Job Description** AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their… more
- Ricoh Americas Corporation (Exton, PA)
- ** Manager I, Field Marketing Business Partner** Serve as a strategic partner to local and regional sales leaders, influencing marketing's contribution to revenue in ... existing revenue in direct and inside sales channels through field and customer -facing activities. Act as the primary connection between marketing and sales teams,… more
- Penn Medicine (Radnor, PA)
- …Full-Time Summary: + In collaboration with leadership, the Associate Practice Manager provides strategic operational leadership, supervision and direction in regards ... championing quality initiatives with the providers and staff, maintaining a patient/ customer focus as evidenced by patient satisfaction scores and other indicators,… more