- Walgreens (Wilmington, DE)
- …Qualifications:** + At least 1 year of pharmacy technician experience in a retail or call center environment. + At least 18 months as a pharmacy technician with ... + Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed. + Resolves Third Party… more
- HomeSafe Alliance (Newark, DE)
- …a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + Complete outbound communications to customers and ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call… more