- Kelly Services (Smyrna, TN)
- …Contract with benefits!!** **Onsite: Smyrna, TN - NO REMOTE** The Chat Support Agent provides live chat assistance to dealers, offering general support ... $25.00/hr.** **Job Functions** + Provides help desk assistance and direction on Chat to dealership service, parts and warranty departments fielding general inquiries… more
- Public Consulting Group (Nashville, TN)
- …Field incoming help requests from end users via a variety of intakes including live chat . + Record variations in observed software functionality compared against ... To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will… more
- H&R Block (Mount Juliet, TN)
- …you embrace challenges as opportunities and seek to make a meaningful difference where you live , work, and play, our door is always open. A Typical Day As you ... in accounting or related field + CPA or Enrolled Agent certification + Experience completing complex returns (individual, trust,...to face and through virtual tools - video, phone, chat , email + Prepare complete and accurate tax returns… more
- H&R Block (Madison, TN)
- …you embrace challenges as opportunities and seek to make a meaningful difference where you live , work, and play, our door is always open. A Typical Day As you ... better if you also had + CPA or Enrolled Agent certification + Experience completing complex tax returns +...tax clients through virtual tools (ie, video conferencing, phone, chat , email) + Generate business growth, increase client retention,… more
- Concentrix (Nashville, TN)
- …Knowledge management Customer Service workspace + Implement Omnichannel capabilities such as: Live chat Voice SMS and social channels Unified routing ... Workstreams, sessions, and agent scripts Supervisor dashboards and real-time insights + Define...SLAs Knowledge base Omnichannel workstreams, channels, and unified routing Agent experiences ( Agent Workspace, Customer Service Workspace)… more