- Trellix (Providence, RI)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... in soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving customer loyalty,… more
- Verint Systems, Inc. (Providence, RI)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... or equivalent experience + Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success + A strong sense of urgency to perform… more
- Amazon (Westborough, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- Wolters Kluwer (Providence, RI)
- …**Required Experience: 1+ years of training, and/or sales support or customer success experience, including:** * Generating, analyzing, and presenting ... As a Sales Business Retention Representative, you will deep dive into customer needs while retaining and re-engaging customers. Your growing understanding of our… more
- Lumen (Providence, RI)
- …us as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager , you will serve as a performance ... team by developing strategies for skill development aimed at enhancing customer success , reducing churn, and driving revenue growth. You will collaborate with… more
- Verint Systems, Inc. (Providence, RI)
- …Reporting, Dashboards, adhoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- Norstella (Providence, RI)
- Manager , Client Success Company: Norstella Location:...will directly manage a team of up to 9 Customer Success Managers, reporting into the Global ... 2025 Employment Type: Full Time Job ID: R-731 **Description** ** Manager , Client Success - FS, PS &...with pharmaceutical, biotech, financial and/or consulting Customers, in a Customer Success , training or sales role. +… more
- GCG (Providence, RI)
- …GCG Connectivity and Power Solutions is currently seeking a **strategic Product Success Manager to enable revenue growth with ourwire management product ... forecasts for WM products + Delivers market insights from direct customer feedback to the Product Manager + All other duties as assigned **What you'll bring** +… more
- Sharecare (Providence, RI)
- …skills are essential + Able to set priorities, influence others, and manage customer expectations + Demonstrated success in customer relationship management ... on time, and within budget + Collaborate with internal departments to resolve customer issues including resolution of technical and/or customer service problems… more
- Under Armour, Inc. (Providence, RI)
- Quality Assurance Manager - Customer Service **Quality Assurance Manager - Customer Service** **Values & Innovation** At Under Armour, we are committed to ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) Manager … more
- PulteGroup (Westborough, MA)
- …your career with PulteGroup! JOB SUMMARY The primary responsibility of the Virtual Customer Care Manager is to triage warranty service requests virtually with ... Communities to Make Lives Better and we believe that success starts with having the right people. At PulteGroup,...concerns until completion. Using the TechSee platform, the Virtual Customer Care Manager will conduct an initial… more
- Henkel (Rocky Hill, CT)
- Market & Customer Activation Manager - Power & Industrial Automation (d/f/m) **_About_** **_this_** **_position_** **What you'll do** + Drive and execute market ... and customer activation strategies for Power & Industrial Automation segment...to develop and implement communication campaigns + Analyze the success of marketing activities based on KPIs such as… more
- PulteGroup (Westborough, MA)
- …Consumer Inspired Homes & Communities to Make Lives Better and we believe that success starts with having the right people. At PulteGroup, we are committed to ... + Schedule, organize, and execute service work through vendors collaboratively with Customer Care coordinator. + Manage trades to completion of service requests to… more
- Citizens (West Warwick, RI)
- …and maintaining a strong customer -centric culture and is the primary mentor and manager to branch colleagues. The role fulfills both a player and coach role in ... delivering product/service 'value' and differentiating solutions that address clearly understood customer needs. The Branch Manager should have experience… more
- Ryder System (Plainfield, CT)
- …responsibilities, thus ensuring business objectives and labor requirements are met. The Ops Manager is responsible for ensuring the customer 's needs are being ... competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As an Operations Manager , you'll be part of a fast-paced team, driven to succeed and empowered… more
- Lumen (Providence, RI)
- …customer solution details and service attributes are appropriately conveyed to support customer success through their entire journey with Lumen. **The Main ... world and shape the future. **The Role** As the Manager of Solution Support, you will advance your teams...Develop and mentor others in support engineering, sales, and customer success on technical aspects of tools,… more
- Tractor Supply Company (Woonsocket, RI)
- …Manager serves as the second in charge of operations to the Store Manager . Duties include delivering a Legendary Customer Experience, providing leadership and ... Assistant Manager **Overall Job Summary** The Assistant Store ...and procedures. + Deliver on our promise of Legendary Customer Service through GURA: + Greet the Customer… more
- CVS Health (Woonsocket, RI)
- …If so, there is a great opportunity to join CVS as an Assistant Category Manager of the Personal Intimacy Category. In this role, you will partner with your ... for CVS Retail. The purpose of the Assistant Category Manager role in Personal Intimacy is to participate in...achieve in-year sales and margin goals to promote long-term success and partnership. + P&L management of $400M- forecasting… more
- Amentum (Groton, CT)
- …class working environment? If you have a positive can-do attitude and a drive for success , Amentum is looking for you! We are seeking a Quality Compliance Manager ... to working with others to deliver best in class, unparalleled excellence in customer service and satisfaction. Hiring Salary: $87,360 - $97,760 salary rate to be… more
- PPL Corporation (Providence, RI)
- …we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse ... may be hired at the Intermediate or Senior Category Manager level & will be determined based on the...to restore power or respond to other issues affecting customer service. This role may necessitate the need to… more