- ASM Research, An Accenture Federal Services Company (Providence, RI)
- The Service Desk Manager is responsible for managing the overall operations, performance, and continuous improvement of the CASTLE-NET IT Service Desk ... . This role provides leadership and direction to service desk personnel, manages ticket processes and workflows, ensures quality service delivery, and… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery… more
- GovCIO (Providence, RI)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Providence, RI)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- ASM Global (Worcester, MA)
- …POSITION RESPONSIBILITIES: + Accountable for staffing each shift on the Executive Desk + Responsible for completing incident reports accurately and completely + ... Completes m onthly desk staff schedules and posted in all areas assigned...Ability to work with minimal supervision + Strong customer service skills + Good written, verbal and interpersonal skills… more
- Citizens (Johnston, RI)
- …recurrence. + Collaboration: Work closely with application owners, infrastructure teams, service desk staff, vendors, and business stakeholders to coordinate ... organization is committed to operational excellence and resilient IT service delivery. As a Major Incident Manager ,...IT service delivery. As a Major Incident Manager , you will play a pivotal role in protecting… more
- Extra Space Storage (South Windsor, CT)
- …, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager , Retail Associate, Store Associate, ... Office closes at 6pm $21.00 per hour The **Store Manager ** oversees the daily operations of one or more...Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH… more
- Extra Space Storage (Johnston, RI)
- …multiple stores in the district. -Starting Pay Range $16.50-$18.50/hr. The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one ... more self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- World Insurance Associates, LLC. (Worcester, MA)
- …retirement plan services, and payroll & HR solutions. Position Summary The Senior Client Manager independently serves as the primary service contact for a book ... This position is expected to consistently provide excellent customer service leadership to accounts, as well as represent client...& Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable… more
- Fresenius Medical Center (East Hartford, CT)
- …clinical standards, quality improvement tools and electronic applications. + Performs desk review of facility Quality Assessment and Performance Improvement (QAPI) ... Improvement in facility standard procedures. + Accountable for outstanding customer service to all external and internal customers, including patients, staff,… more
- South Middlesex Opportunity Council (Worcester, MA)
- …of Housing and Community Development. Case Management will include assessment, service plan development, and budget development as well as making referrals ... skills + Bilingual preferred Organizational Relationship: Directly reports to Program Manager or Case Management Supervisor. Indirectly reports to Program Director… more
- Navy Exchange Services (NEX) (Groton, CT)
- …requests as needed and resolving issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations and the ... Title: GUEST SERVICE REPRESENTATIVE I-FLEX- NAVY LODGE Location: United States-Connecticut-Groton...lodging options in the area. - Assists Front Office Manager Supervisor or Assistant General Manager AGM… more
- Lowe's (Worcester, MA)
- …cash in the bank, and handles register pulls and loans + Monitors Customer Service desk activity, supporting when needed + Performs payroll closeout process + ... Service and Returns Desks, Head Cashier posts, PUIS Desk , Money Room) + Researches shortages or overages, deposits...these activities during the overnight shift during which this manager is often the only key carrying manager… more
- YWCA Central Massachusetts (Worcester, MA)
- …Based Service Court Advocate Department: Domestic Violence Reports to: Manager of DV Services Effective Date: November 2025 Schedule: Monday through Friday, ... monthly statistics for program evaluation and reporting. + Attend agency meetings, in- service training + Develop and maintain community resource contacts to enhance … more
- Hartford HealthCare (Storrs, CT)
- …measurements, and communicates appropriately to health care provider. * Covers the front desk based on business needs. * Assists in the maintenance of equipment, ... place. * Reports equipment and supplies needing to be replaced or repaired to manager . * Stocks rooms, carts, cabinets, etc. as assigned. *Education:* * Diploma from… more
- RTX Corporation (East Hartford, CT)
- …opportunity for an experienced SAP and Solumina specialist to support the Technical Service Center (TSC) for the ME Global Depot Network (GDN). The GDN provides ... Solumina cases and serve as a conduit for help desk calls supporting the ME Global Depot Network. This...techniques and customer interface + Familiar with NEXT Connect Service Now (internal candidate only) + Determine the best… more
- Eastern Connecticut Health Network (Manchester, CT)
- POSITION SUMMARY: Assists the Practice Manager and support staff in the daily activities of the physician practice. The Coordinator is responsible for performing ... medical record a plus. ESSENTIAL DUTIES and RESPONSIBILITIES: + Performs front desk duties, including but not limited to, patient check in, demographic and… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- The Field Office Support Lead (End User Service Lead - Field Support Manager ) provides senior-level end-user technical support and leadership for CASTLE-NET ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more
- University of Connecticut (UConn) (Storrs, CT)
- …and track software and hardware issues using the central ticketing system, Jira Service Desk . + Configure and deploy computers using JAMF/Intune and necessary ... "best in class" services. Under the direction of the Manager of Device Support, this position is responsible for...support for the School of Fine Arts (SFA). This service -oriented position is based at the Storrs campus and… more
- Fallon Health (Worcester, MA)
- …continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, life experiences, ... LinkedIn. **Brief summary of purpose:** Under the direction of the Manager 's, the Eligibility and Revenue Operations Representative supports Fallon Health's mission,… more