- Cardinal Health (Providence, RI)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor will oversee program ... staff performing customer service , enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance,… more
- Carrington (Providence, RI)
- …and work in a hybrid role based out of our Westfield office!** **The Bankruptcy Customer Service Supervisor is responsible for supervising staff of ... Customer Service BK Specialists in the day-to-day operations of mortgage...plus annual bonus.** **What you'll do:** + **Carries out supervisor responsibilities in accordance with the organization's policies, procedures,… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- … Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the ... Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in...made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports.… more
- Cintas (Cumberland, RI)
- **Requisition Number:** 215750 **Job Description** Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on ... route and in-house. Responsibilities include supervising the service team who provides customer service , sales and the pick-up and delivery of products to… more
- Enviri Corporation (Providence, RI)
- …supervising on-site and remote Technicians. Act as the liaison between customer service , operations and the support team. **Primary Responsibilities:** ... comments as required. + Maintain a high standard of customer service as measured by key metrics...+ Perform other reasonably related tasks as assigned by management . **Basic Required Qualifications:** + High school diploma or… more
- Barnes & Noble Education (Providence, RI)
- …within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic ... administration, alumni, and the general public to provide outstanding customer service to sell or rent books,...each week as a full-time Supervisor . The Supervisor will provide assistance to the management … more
- Lowe's (Worcester, MA)
- …+ Encourages team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities + Empowers others ... department areas that are prepared and conducive to SMART customer service and sales + Monitors and...to the next MOD + Funnels non-MOD activities (eg, customer complaints, management approvals, and other run… more
- CVS Health (Storrs Mansfield, CT)
- …following up of all activities + Effectively communicate information both to and from store management and crews 2. Customer Service + Assist customers with ... consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager...service . When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the… more
- CVS Health (Colchester, CT)
- …following up of allactivities + Effectively communicate information both to and from store management and crews 2. Customer Service + Assistcustomers with ... consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager...service . When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the… more
- Baystate Health (Springfield, MA)
- …Safety Education Coordinator in delivering ongoing training, including defensive tactics, crisis management , and customer service skills. * Leads employee ... huddles * Serve as a resource and mentor to staff regarding de-escalation, customer service , and enforcement of security procedures. * Monitor security systems… more
- MAPFRE Insurance (Webster, MA)
- …Major Market:** Worcester **Job Segment:** Liability, Call Center Manager, Call Center Supervisor , Claims, Law, Insurance, Customer Service , Legal Apply ... Supervisor , Casualty Claims (Hybrid) Date: Nov 19, 2025...technical guidance, ensure compliance with departmental standards, and champion customer service excellence. You'll also play a… more
- Sherwood Lumber Company (Palmer, MA)
- …team adhere to company rules and work ethics. + Collaborate with sales and customer service teams to resolve delivery or product issues quickly and ... Salary Range: 26 To 31.25 (USD) Hourly JOB TITLE: Operations Supervisor EMPLOYER: Sherwood Lumber Corporation DEPARTMENT: Operations REPORTS TO: Operation Manager… more
- Burlington (Milford, MA)
- …caring and inclusive organization, come join us as a Burlington Stores **Full-Time** ** Customer Service Supervisor ** or **Full-Time Selling Floor ... Supervisor !** As a Retail Front End Supervisor , you'll be an integral part of the store...Store Management in the areas of Merchandising, Customer Service , Operations, and Human Resources. This… more
- Amentum (Groton, CT)
- …committed to working with others to deliver best in class, unparalleled excellence in customer service and satisfaction. The work schedule for this role is ... planning preventive maintenance. + Effectively communicates with the site management team and the customer to understand...experience managing work order backlogs. + Responds and provides service and feedback to the customer on… more
- Securitas Security Services USA, Inc. (Franklin, MA)
- …needed to confirm security requirements are being met and to provide quality customer service . + **Incident Response and Escalation:** Respond promptly to ... ensure safety and service excellence at every client site. Our **Security Supervisor ** positions play a key role in upholding these values by leading onsite… more
- MetLife (Warwick, RI)
- …meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer -centric ... events, meetings, training, business continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service on a variety of… more
- Highmark Health (Providence, RI)
- … supervisor provides essential quality reports, advice and improvement recommendations to management along all service lines. Identifies work flow issues and ... the Coding Manager within the Coding Department. Assists in the management of daily operational processes, including: optimization of work assignments, timekeeping… more
- Brown University (Providence, RI)
- …who are passionate about providing the highest levels of quality craftsmanship, customer service , and teamwork through sustainable practices and who take ... procedures + Ability to be flexible and responsive. + Demonstrated commitment to customer service . + Ability to foster a collaborative, team centered… more
- Ryder System (Providence, RI)
- …Supervises assigned staff to ensure both technical expertise and a high level of customer service are attained. Monitors staff's technical work and develops and ... resolution of all claims is reached, and that a high level of customer service is attained **ADDITIONAL RESPONSIBILITIES** Performs other duties as assigned… more
- Sysco (Rocky Hill, CT)
- …operating procedures, adherence to planned routes, and providing safe and efficient customer service . + Ensures Delivery Associate compliance with local, state ... Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. + Demonstrates skill in making independent decisions… more