- Conviva (Des Moines, IA)
- …revenue cycle processes, including credit balance validation, customer service escalations , payment reconciliation, and auditing. This role includes overseeing the ... the onshore team responsible for credit balance validation, customer service escalations , and adjustments. + Oversee the Payment Reconciliation Professional who… more
- Mom's Meals (Des Moines, IA)
- …training for existing representatives, as needed + Answer Customer Service Representative questions and handle customer escalations + Manage productivity ... in direct customer contact call center environment to including a minimum of 2 years' of experience in a supervisory role managing direct reports + Proficient… more