- Kimpton Hotels & Restaurants (Charlotte, NC)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX ... operations, mail and message service all the while providing outstanding service ...customer-facing role is preferred. + Knowledgeable of immediate area, services , attractions, and events. + Flexible schedule, able to… more
- Drury Hotels (Charlotte, NC)
- …and 5:30 pm Kickback service , which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high ... and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:… more
- Hendrick Automotive Company (Charlotte, NC)
- …Essential Duties and Responsibilities include the following: + Performs opening and closing Guest Services procedures. + Answers incoming phone calls in a ... and filters all incoming calls and takes messages. + Communicates effectively with Guest Services Manager and Greeters. + Reconciles/updates data entry with… more
- Drury Hotels (Charlotte, NC)
- …Company expectations. Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent , night audit or other positions as ... supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels' policies and procedures… more
- Sage Hospitality Group (Charlotte, NC)
- **Why us?** **UNC Charlotte Marriott is looking for an front desk agent for the Welcome team. Come join the #1 team in the University area, we are excited to meet ... the Year from the NFL NFC for outstanding hotel service ! and ranked in the top ten of Marriott...in-house guests by providing accurate and timely information and services . Responds to telephone and in-person inquiries regarding reservations,… more
- Omni Hotels (Charlotte, NC)
- …all hotel departments especially our Bell-Door, Engineering, Housekeeping and Ideal Services teams. Responsibilities + Process guest check-ins and check-outs ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...providing a four-star welcome and departure experience to each guest , as well as, serving as ambassadors throughout the… more
- Aimbridge Hospitality (Monroe, NC)
- …include evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability ... Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the … more
- Omni Hotels (Charlotte, NC)
- …skills, both verbal and written. + Have attained a high propensity for customer service . + Previous hotel front desk agent experience, as well as cash ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...office operating efficiency in maintaining high standards of our guest experiences. Responsibilities + To be proficient with all… more