- Cleo (Columbia, SC)
- ** Escalation Manager ** Remote - USA Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... we have experienced tremendous growth over recent years. The Support Delivery Escalation Manager is a highly motivated professional responsible for overseeing… more
- Wells Fargo (Columbia, SC)
- **About this role:** Wells Fargo is seeking a Branch Complex Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about our career ... of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) . The Branch Complex Manager role will lead branch(es) within a market of Wells… more
- Prime Therapeutics (Columbia, SC)
- …passion and drives every decision we make. **Job Posting Title** Manager Rebate Pharmacy Operations **Job Description Summary** This position provides administrative ... between IT and Operations team, reports progress and roadblocks to leadership for escalation . + Identifies and assists in creation of new Cognos reports and… more
- SitusAMC (Columbia, SC)
- …will Manage a global team of full-stack JAVA developers and QA professionals. As the Manager of Software Development you will be part of a collaborative team that is ... for the full software development life cycle, from conception to deployment. The Manager of Software Development is a hands on technologist and people leader. You… more
- CBRE (Columbia, SC)
- Sr Procurement Manager , Procurement Point of Contact Job ID 188153 Posted 21-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest ... America **About the Role:** As a CBRE Procurement Sr. Manager , you'll be responsible for managing a large team...Service (PAAS) organization. + Be the Procurement point of escalation for specific client account(s). + For PaaS accounts,… more
- SHI (Columbia, SC)
- **Job Summary** SHI has an exciting opportunity available as a Sr. Project Manager . The Sr. Project Manager will lead and manage large and complex Services ... projects for SHI's Customers. The Sr. Project Manager is responsible for on-time and on-budget project execution...solving skills with the ability to serve as an escalation point and knowledgeable resource who ensures timely issue… more
- GovCIO (Columbia, SC)
- **Overview** GovCIO is looking for a Sr. Project Manager to join our Health PMO team. The candidate should have experience with a civil agency, preferably the ... team members and line managers. Reports to the Product Line Sr. Program Manager . + Manage Agile delivery model, whether Scaled Agile Framework (SAFe), Lean Kanban,… more
- Zurich NA (Columbia, SC)
- Business Development Manager 117767 Zurich North America is hiring a Business Development Manager to join our team! We are open to hiring talent remotelylocated ... Business Units to facilitate a unified face to market. + Serves as the escalation point for distributor on service and business + Manages sales pipeline. + Achieves… more
- Merck (Columbia, SC)
- …and Head of Clinical Quality Operations (HCQO), the Clinical Quality Operations Manager (CQOM)} is responsible for the execution of operational quality activities ... Quality Plans and Regulatory Health Authority inspections status and results, including escalation of overdue CAPA commitments. + Assesses and provides input to… more
- Verint Systems, Inc. (Columbia, SC)
- …Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number one customer ... + Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices calls during mid-day, and… more
- Centene Corporation (Columbia, SC)
- …members, providers and/or regulators + Manages and provides guidance on processes for escalation and/or complex cases to team members to address member needs + ... Develops strategies and participates in cross functional projects to improve quality of care outcomes and deliver cost savings + Oversees the implementation of process improvements for the care management team to achieve cost-effective healthcare results and… more
- H&R Block (Richburg, SC)
- …to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager ... clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General... to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the… more
- H&R Block (Columbia, SC)
- …associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager ... clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General... to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the… more
- CenterWell (Columbia, SC)
- …formulary compliance. Provides monthly and quarterly reporting. + Serve as Tier 2 Escalation in Wound Escalation Process utilizing wound and ostomy digital ... largest providers of home health services, and fourth largest pharmacy benefit manager , CenterWell is focused on whole-person health by addressing the physical,… more
- Anywhere Real Estate (Elgin, SC)
- …+ Point of contact as needed for following up on missing documentation or escalation of transactional issues. + Database entry and updates - MLS, Transaction ... Manager + Ensure our agent's transactions are complete for...are avoided + Systems review of Trident and transaction manager , issue resolutions submitted through OnBase **Branch Leader Support**… more
- Ryder System (Columbia, SC)
- …requirements, such as performance, security, and scalability. Reports to Quality Manager . Interacts with Quality Lead, IT Project Managers, Scrum Masters, Product ... Excellence (TCOE) + Development and Training of Ryder's TCOE + Assist Quality Manager and Quality Lead with enhancements to current methodology + Subject matter… more
- Pearson (Columbia, SC)
- …work on other ExamDeveloper development efforts. You will partner with the Product Manager to bring their vision to reality and work alongside the Architect, Project ... Manager , and Business Analyst. ExamDeveloper's primary tech stack is...Participate in release deployment activities and a rotating on-call escalation system during non-business hours. **Required Education and Experience:**… more
- Fujifilm (Columbia, SC)
- …the assistance of technical support, as directed by the Area Service Manager . **Duties and responsibilities** + Performs preventative maintenance as directed. + ... proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and...Performs other duties as assigned by the Area Service Manager . + Comply with and pass all requirements for… more
- Cushman & Wakefield (Columbia, SC)
- …the US and Canada + Ensures the client's workplace model is followed correctly + Escalation point for the team for FF&E questions and exception requests + Works with ... FF&E Asset Manager and Coordinators to obtain furniture plans and furniture...with the workplace model + Assists the FF&E Asset Manager & Coordinators in procurement tasks **Requirements** + High… more
- TTEC (Columbia, SC)
- …to meet goals. You'll work to answer associate's questions, issues, and customer escalation while ensuring quality customer experience on every call as you're the ... first line manager for your team. You'll report to the Service Delivery Manager . We're looking for a leader to Act as one, as you will encourage and motivate you… more