- MetLife (Bloomfield, CT)
- …Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * ... meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on… more
- Eversource Energy (Windsor, CT)
- …on and leads various project teams, as necessary\. + Participates in the on\- call supervisor rotation, and participates in emergency/storm restoration events, as ... media/executive inquiries\. **Qualifications** _Technical Knowledge/Skill:_ + Requires familiarity with call center technology and telephony equipment, including… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Highmark Health (Hartford, CT)
- …Description :** **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses to ... Medicaid Market - looking for someone who has Customer Service and Call Center experience.** **ESSENTIAL RESPONSIBILITIES** + Manage the departmental operations… more
- Fresenius Medical Center (Bristol, CT)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's PURPOSE AND SCOPE: The professional registered nurse ... regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Clinical Educator, Preceptor or in collaboration… more
- Cardinal Health (Hartford, CT)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... day to address customer concerns. + Consults with the Supervisor and leverages Agent Support Line to resolve our...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- Cardinal Health (Hartford, CT)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- State of Massachusetts (Westfield, MA)
- …Mass/Careers/, including logging into your profile and/or resetting your password, please call the Employee Service Center at *_617-979-8500_* for assistance. ... (DCW II). The DCW II position is a shift supervisor position that provides oversight and direct services to...individuals with developmental disabilities; . Oversee, as the shift supervisor , the health and safety of the individuals by… more
- Hartford HealthCare (Hartford, CT)
- …of the largest and most respected teaching hospitals as well as a Level I trauma center . Hartford Hospital is on the cutting edge of technology & medical care and is ... home to the Center for Education, Simulation and Innovation (CESI), one of...organization. *_Job Summary_* Under the supervision of a Clinical Supervisor , provider and/or practice manager performs a variety of… more
- Baystate Health (Westfield, MA)
- …trainer, massage and so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of ... Assist Hospitalist during clinical rounds, ie initiate phone calls, send faxes and call consults as directed by Zoned Hospitalist. Make available the unit based… more
- Baystate Health (Westfield, MA)
- …operations. **Required Qualifications:** **If employed at Baystate Medical Center :** Massachusetts POST-Certified Police Officer meeting MPTC Training Council ... Requirements. * IAHSS Certified Healthcare Security Supervisor (CHSS) or Certified Healthcare Protection Administrator (CHPA) or ability to obtain within 6 months of… more
- Baystate Health (Westfield, MA)
- …trainer, massage and so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of ... Hospitalist during clinical rounds, ie initiate phone calls, send faxes and call consults as directed by Zoned Hospitalist. Make available the unit-based assignment… more
- State of Connecticut, Department of Administrative Services (Hartford, CT)
- …or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: + Referral Questions: This posting may require ... (2) years at the level of an Information Technology Supervisor or one (1) year at the level of...or Microsoft Team Foundation Server + Experience providing 24/7 call -out support for business-critical enterprise systems + Experience working… more
- WM (Hartford, CT)
- …Works to meet or exceed service and operational goals established for the call center , including productivity, quality, and timeliness goals. + Collaborate with ... morale, productivity and efficiency. + Provide timely feedback to direct supervisor regarding service failures, customer complaints or any other matters regarding… more
- Cayuse Holdings (Hartford, CT)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... matching after one year + Paid Time Off **Reports to:** IT Service Supervisor **Working Conditions** + Professional remote office environment. + Ability to work… more
- Cardinal Health (Hartford, CT)
- …about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent ... standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly… more