- Wells Fargo (West Des Moines, IA)
- …all begins with you. **About this role:** Wells Fargo is seeking an Escalations Representative in our Unsecured Lending Operations supporting Consumer and Small ... Business Credit products. **In this role, you will:** + Support internal and external customers with inquiries and complaints regarding financial products and services + Seek ways to determine appropriate course of action, conduct investigative steps to… more
- Capital One (Des Moines, IA)
- Vehicle Remarketing Auction Representative **This position will manage relationships and inventory at vendor auction locations. The Vehicle Remarketing Auction ... Representative is responsible for the sale of vehicles at...to Capital One contract and guidelines.** **- Inventory management, escalations , and issue resolution at vendor locations** **- Understanding… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk. + Knowledge and experience troubleshooting Linux and Unix based systems. ... infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize system operations… more
- Cardinal Health (Des Moines, IA)
- …of the patient and/or program. + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance. ... to select the best coverage option for their situation + Handle all escalations based upon region and ensure proper communication of the resolution within required… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more