- The Hertz Corporation (Des Moines, IA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Des Moines, IA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Coinbase (Des Moines, IA)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Capital One (Des Moines, IA)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Des Moines, IA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Des Moines, IA)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Des Moines, IA)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Acosta Group (Des Moines, IA)
- ** Customer Manager ** **General Information** **Company:** ACO-US **Location:** DES MOINES, Iowa, 50311 **Ref #:** 65833 **Pay Rate:** $ 7.25 ** Experience ... + Generous Paid Time Off (PTO) program **Description and Requirements** The Customer Manager is responsible for managing the assigned principals' business… more
- UKG (Des Moines, IA)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- UKG (Des Moines, IA)
- …expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise ... modules. **Preferred Qualifications:** * Proven track record of building and growing customer relationships in an Enterprise territory. * Experience building… more
- ISC2 (Des Moines, IA)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Des Moines, IA)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Acosta Group (Des Moines, IA)
- ** Customer Manager Associate** **General Information** **Company:** ACO-US **Location:** DES MOINES, Iowa, 50332 **Ref #:** 72758 **Pay Rate:** $ 22.50 ** ... Experience /skills and/or location may influence position wage rate** **Range...Time Off (PTO) program **Description and Requirements** The Associate Customer Manager (ACM) is responsible for managing… more
- Acosta Group (Des Moines, IA)
- …and efficient brand promotion strategies and strengthen brand activation based on customer knowledge. + Accountable for the execution of strategic plans for all ... Business plan. + Owns the communication and transfer of knowledge about Customer changes and insights to drive understanding across relevant CROSSMARK positions,… more
- Cengage Group (Des Moines, IA)
- …needed to achieve organizational goals **Skills you will need here:** + Proven experience in customer success or account management roles; bachelor's degree ... development **:** Staffs and drives a successful culture and customer -centric team. Implements change successfully through preparing team, being...preferred or minimum of 5 years of experience without a college degree + Prior leadership … more
- Mom's Meals (Des Moines, IA)
- Position SummaryThe Customer Care Manager is responsible for the day-to-day operations of a contact center for Mom's Meals. This role will directly manage 6-9 ... + Determine work procedures and lead process improvement initiatives within the Customer Care Department + Study and standardize procedures to improve efficiency +… more
- Walgreens (Des Moines, IA)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Des Moines, IA)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Optiv (Des Moines, IA)
- …remote and can be hired anywhere in the continental US_** The Client Experience & Loyalty manager will drive the strategic development, operational execution ... and ongoing client experience lifecycle to increase customer satisfaction, loyalty,...the Optiv Promise + In partnership with the Portfolio Manager , stay on top of industry trends, technology, and… more
- Capital One (Des Moines, IA)
- City Experience Manager , San Francisco - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human ... your teams - focused around high performance and exceeding customer expectations. + Our cultural pillars of Adaptability, Initiative,...GED, or Equivalent Certification + At least 5 years experience in the hospitality industry in San Francisco, CA… more