- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- The Service Desk Manager is responsible for overseeing IT service delivery to meet the needs of the CASTLE-NET program, managing processes, coordinating ... improvement, and alignment with program objectives. **Key Responsibilities** + Manage overall service desk operations and team performance + Provide leadership… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery… more
- Robert Half Technology (Des Moines, IA)
- Description Position: IT Help Desk Manager Location: Grand Island, NE - ONSITE (If relocating, 1 month free housing covered in transition.) Salary: $65,000 - ... fun work environment. Our client seeks an experienced Help Desk Manager to lead the IT support...to lead the IT support team and ensure high-quality service delivery. The ideal candidate will have strong technical… more
- GovCIO (Des Moines, IA)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Des Moines, IA)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- The Field Office Support Lead (End User Service Lead - Field Support Manager ) provides senior-level end-user technical support and leadership for CASTLE-NET ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more
- Hotel Equities (Des Moines, IA)
- …supervision, direction, and coordination of the housekeeper/room cleaners. Warm, knowledgeable service and helpful guidance reassure guests they've made the right ... at the end of the day - notifies front desk accordingly + Supervises the completion of short notice...necessary equipment. Other: + Being passionate about people and service . + Strong communication skills are essential when interacting… more
- Kinseth Hospitality Companies (West Des Moines, IA)
- …all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides hotel customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES ... efficient, warm and friendly manner. + Acts as hotel manager on duty and follows the prescribed MOD procedures...cleanliness and organization of the hotel lobby and front desk area. + Washes, folds and properly stores laundry… more
- H&R Block (West Des Moines, IA)
- …Block + Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General ... Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are resolved,… more
- GovCIO (Des Moines, IA)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more
- Fresenius Medical Center (Des Moines, IA)
- …ongoing performance of other PCT's. + Collaborates with the Clinical Manager and Education Coordinator in driving organization quality standards through education ... can be made. + Day to day work includes desk and personal computer work and interaction with patients,...+ Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active participation in all… more
- Hotel Equities (Des Moines, IA)
- …development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Staybridge Suites in Des Moines, IA. Job Purpose: ... inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right… more
- Pacific Northwest National Laboratory (Des Moines, IA)
- …& Benefits + Time & Labor + Absence Management + Payroll (US) + Employee & Manager Self- Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning ... guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as needed. HCM Functional… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …Date 1/11/2026 11:59 PM Central LinkedIn Tag #LI-DNP Point of Contact Hiring Manager at ###@tos.iowa.gov To Apply Submit your resume and cover letter to ... This position will be responsible for compiling data for the daily cash desk , moving money as needed between financial institutions, preparing reports on investment… more
- Drake University (Des Moines, IA)
- …Job Summary: Under the general direction of the Access Services Manager , the Part-Time Access Services Associate is responsible for supervising student ... employees, providing excellent service to library patrons, and performing routine Access Services...and workflows. Maintain a regular schedule staffing the information desk . Assist library patrons with holds, computers, copiers/printers, using… more
- St. George Tanaq Corporation (Des Moines, IA)
- …environmental compliance topics, in-person or online, as directed by the project manager . Requirements **Required Experience and Skills** + Minimum 3-5 years of ... work arrangement with prolonged periods of sitting at a desk and while working on a computer. **Who We...Bureau of Indian Affairs (BIA), and the US Forest Service (USFS). TEL is a subsidiary of the St.… more