- ManpowerGroup (Augusta, ME)
- Contact Center Customer Service...Strong computer skills including Microsoft Office . Prior successful contact center experience . Ability ... computer savvy? Do you have strong communication skills and experience working in a contact center...If so, you may be interested in being a Contact Center Customer Service Rep… more
- Central Maine Medical Center (Topsham, ME)
- …cash management and patient appointment scheduling. Position also involves customer service, message distribution, and ancillary scheduling and preparation and ... champion of the patient experience2) Engages patients utilizing exceptional customer service practices in alignment with the Five Must...Must Haves;i. Greet people with a smile, friendly eye contact and say helloii. Take people where they are… more
- ASM Research, An Accenture Federal Services Company (Augusta, ME)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates understanding of military culture and addresses ... (LCSW, LPC, LMFT) preferred + 1-2 years of relevant post-graduate work experience in counseling, social work, and mental health services. Prior experience… more
- Iron Mountain (Augusta, ME)
- …leading across matrixed teams applying various methodologies and strategies + Experience managing data center operational projects is essential. Additionally, ... benefits of renewable energy through unique green power contracting for data center services. We are seeking a high-performing Project Manager to join our… more
- Meta (Augusta, ME)
- …new issues and pursuing novel approaches to old problems 24. Construction and/or data center experience 25. Experience with GMP contract delivery methods 26. ... engaged and experienced team player for a lead role to join our Data Center Design, Engineering and Construction (DEC) organization. As a Contract Manager, you will… more
- Meta (Augusta, ME)
- …(DEC) organization to direct contracting across the full E2E project lifecycle of data center campuses in North America. There has never been a more exciting time to ... of industry leaders! **Required Skills:** Lead Contracts Manager - Data Center Design, Engineering & Construction Responsibilities: 1. Direct the overall contract… more
- Evolent (Augusta, ME)
- …years in a customer service role, in a healthcare setting is required. + Call Center Experience : At least 1 year in a call center environment, managing ... Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make...Be Doing:** + Serve as the first point of contact for our members and healthcare providers, assisting with… more
- Highmark Health (Augusta, ME)
- …and/or in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures ... Diploma or GED **Substitutions** + None **Preferred** + None ** EXPERIENCE ** **Required** + 6 months of Customer ...in a customer facing role **Preferred** + Customer Service in a call- center environment +… more
- Highmark Health (Augusta, ME)
- …+ None ** EXPERIENCE ** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work… more
- Verint Systems, Inc. (Augusta, ME)
- … working in a Customer Success/Engagement environment, preferably software or contact center + Demonstrated ability to work independently and adapt your ... global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity... experience at SaaS or technology company + Experience in large enterprise contact centers strongly… more
- Performance Food Group (Augusta, ME)
- …Qualifications:** High School Diploma/GED or Equivalent Experience 1 - 2 years customer service, call center and / or related area within foodservice ... experience ** **We are looking for someone with demonstrable customer centric attitude and professional demeanor.** Must be proficient...High School Diploma/GED or Equivalent 6 - 12 months customer service, call center and / or… more
- Verint Systems, Inc. (Augusta, ME)
- …criminal search, OFAC and a Social Security verification **Preferred Requirements:** + Contact Center and/or Unified Communications experience + ... core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX… more
- Verint Systems, Inc. (Augusta, ME)
- …. + Experience in software or technology sector, ideally in customer experience and/or contact center technology space. + Experience with ... core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX… more
- Lumen (Augusta, ME)
- …VOIP, Unified Communications and Collaboration (UCC)/Unified Communications as a Service (UCaaS), and Contact Center / Contact Center as a Service (CCaaS) ... VOIP, Unified Communications and Collaboration (UCC)/Unified Communications as a Service (UCaaS), and Contact Center / Contact Center as a Service (CCaaS).… more
- Evolent (Augusta, ME)
- …high-quality products. Our team values collaboration, continuous learning, and a customer -centric approach, ensuring that every team member contributes to providing ... direct clinical patient care + **Minimum one year of experience with Utilization Review (UM) in a managed care...internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to… more
- Concentrix (Augusta, ME)
- …of this role is on the sale and delivery of outsourced customer experience solutions including contact center solutions as well as software, analytics ... center sales selling outcome-based solutions as well as experience providing digital customer engagement solutions or...solutions and services sales; knowledge of contact center solutions is desired. + Healthcare industry experience… more
- ASM Research, An Accenture Federal Services Company (Augusta, ME)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll...creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer … more
- CenterWell (Augusta, ME)
- …system such as Epic, Athena Health, NextGen. + Experience with use of virtual contact center solutions such as 8x8 Virtual Contact Center , Genesys, ... inquiries. This full-time position is in a high-volume healthcare Contact Center , supporting primary care medical centers....of previous experience working in an inbound customer service call center . + High school… more
- State of Maine, Bureau of Human Resources (Augusta, ME)
- …a full-time position located in Augusta. Core Responsibilities: The DHHS Financial Service Center is seeking an Accounts Payable Processor I. In this position, you ... processes, resolve issues and achieve department goals. The DHHS Financial Service Center is a supportive and friendly environment that fosters professional growth,… more
- Evolent (Augusta, ME)
- …Review Licensure a **plus but not required.** + 3-5 years of Healthcare and Contact Center or Workforce Planning experience Possesses a high level ... support team leaders developing staff schedules, collecting staff performance and customer data, reviewing and analyzing relevant data to identify opportunities, and… more