- Wolters Kluwer (Madison, WI)
- …8 days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- Oracle (Madison, WI)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts ... customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through… more
- ISC2 (Madison, WI)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- RELX INC (Madison, WI)
- Job Description Enterprise Customer Success Manager Are you a skilled relationship builder with a passion for customer success ? Are you a customer ... strategy. This role will be responsible for providing exceptional customer engagement to ensure our customers are...usage in their program. About the Role The Enterprise Customer Success Manager (eCSM) is… more
- iCIMS (Madison, WI)
- **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring customers achieve measurable success with the iCIMS Talent Cloud and ... on customer accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across Customer Success… more
- SHI (Madison, WI)
- …experience, realize their return on investment, and are satisfied with their marketing engagement . The success manager will collaborate cross-functionally to ... of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable… more
- PagerDuty (Madison, WI)
- …+ Instill operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer… more
- Oracle (Madison, WI)
- …2-3 days each week** + **Travel is approximately 25%** **Role Overview:** The Customer Success (CS) Presales team (Consulting) is responsible for assisting the ... Revenue (ARR) while setting the groundwork for successful implementation projects by the Customer Success (CS) Delivery organization. Our Customer Success… more
- Capital One (Madison, WI)
- …with self-service access to relevant security, privacy, and compliance information. + Customer Engagement : Act as a trusted technical and security advisor, ... Senior Manager , Customer Trust & Field Security...challenges. You will drive transparency, thought leadership, and strategic engagement , ensuring our security posture aligns with industry best… more
- The Hertz Corporation (Madison, WI)
- The ** Customer Operations Manager ** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer ... activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand...engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts… more
- Hilton (Madison, WI)
- …of:** + As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, ... and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence_ **Location:** _null_ **Requisition ID:**… more
- Cornerstone onDemand (Milwaukee, WI)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... customer support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention, and success . **In this role you will ** +… more
- Enterprise Mobility (Madison, WI)
- …recommend improvements for future projects; champion new processes and methodologies within the Customer Success , Customer Delivery team and throughout the ... dedicated to making a meaningful difference.** **ABOUT THE ROLE** The **Associate Customer Delivery Manager (ACDM)** provides product and technical guidance to… more
- Paper Source (Madison, WI)
- …proper emphasis on building an incredible team and creating positive employee experiences. Success will come from your engagement and accountability in the ... **85173BR** **Title:** Assistant Store Manager **Location/Division:** WI - Madison - Madison -...appropriate. *\tDevelop the Sr. Sales Leads, Sales Leads, and Customer Sales Associates, through engagement and coaching;… more
- Bayer (Madison, WI)
- …Resonance Sales Consultants and other squad members to navigate health systems, ensure customer success , and strengthen Bayer's presence. As a value creator, the ... to enhance account impact, drive change, build competitive immunity, and foster customer success , while driving accountability for results across the account… more
- Concentrix (Madison, WI)
- …+ Conduct Service Hub customer training sessions. + Coordinate Copilot workshops with Customer Success Account Managers (CSAM) and Customer Success ... + Conduct Service Hub customer training sessions. + Coordinate Copilot workshops with Customer Success Account Managers (CSAM) and Customer Success … more
- GuideOne Insurance (Madison, WI)
- …strategies, production planning, broker engagement , and pipeline development. Responsibilities: Customer Success + Serve as the main point of contact ... The Field Territory Manager is an individual contributor responsible for driving...strategic priorities, managing new and renewal business, and ensuring customer success within an assigned territory. This… more
- Deloitte (Milwaukee, WI)
- …way, at the right time. + High levels of continuous customer and user engagement . Conclusion The Product Manager plays a crucial role in ensuring the ... that align with high value business needs. The Product Manager is accountable for the product's success ,...and leadership. + Customer -Centricity: Deep understanding of customer needs and engagement patterns, driving teams… more
- Wells Fargo (Waupun, WI)
- …to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an ... non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into...enhanced customer experience and drive growth in the business, while… more
- Ralliant (Madison, WI)
- … intimacy, eliminating fractured customer interactions, and creating a unified, customer -focused engagement model. The SAM anticipates customer needs, ... **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations...planning. + Shape requirements and influence specifications during early engagement . + Lead customer Q&A, pricing discussions,… more