- Liberty Utilities (Rice Lake, WI)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Datavant (Madison, WI)
- …an end-to-end VOC program, including tools, processes, and feedback loops that capture customer insights to inform product roadmaps and priorities. + **Develop ... teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** +...internal and external use **Enablement & Product Readiness** + ** Customer -Informed Enablement:** use customer insights … more
- Coinbase (Madison, WI)
- …* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights to improve quality and performance. * Provide technical ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define… more
- Enterprise Mobility (Madison, WI)
- …dedicated to making a meaningful difference.** **ABOUT THE ROLE** The **Associate Customer Delivery Manager (ACDM)** provides product and technical guidance to ... consultation, project management, integration, testing, and training. As a customer -facing self-starter, experience in critical thinking, project management, UI and… more
- Oracle (Madison, WI)
- **Job Description** **Principal** **Technical Program Manager (TPM), Oracle Cloud Infrastructure - Job level IC4** Overview Are you a creative person who loves a ... you've been dreaming of as our Principal Technical Program Manager . If you have a passion for innovation in...leading initiatives to improve, deliver, and enable reporting and insights . You will manage the development and implementation process… more
- Concentrix (Madison, WI)
- …leader for a sophisticated conversational AI platform that helps enterprises automate customer interactions across voice , chat, and messaging channels. This ... infrastructure + **Reporting Team** : Real-time analytics, observability tools, and customer -facing dashboards + **Channel Gateway Team** : Voice processing,… more
- Oracle (Madison, WI)
- **Job Description** Product Marketing Manager - Oracle Fusion Data Intelligence As a Product Marketing Manager for Oracle's Fusion Data Intelligence, you will be ... generation, and analyst impact. **3. Competitive Intelligence & Market Insights ** + Monitor competitor capabilities, positioning, and messaging to proactively… more
- Pearson (Madison, WI)
- …Portfolio Management for Math and Physical Science. **Key Responsibilities:** + Serve as the voice of the customer by working with colleagues in North America ... Pearson is seeking an experienced Commercial Portfolio Manager for Statistics in Higher Education Courseware to...customer feedback and market research to gain deep insights into product performance, market trends, and competitor offerings.… more
- Coinbase (Madison, WI)
- …alignment. Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, ... sizing, opportunity assessment, and turning complex data into actionable product insights * Demonstrated experience driving AI-powered customer support… more
- Kerry (Beloit, WI)
- …to their evolution. Customer Engagement & Support + Act as the voice of the customer internally, ensuring their needs and perspectives inform strategy ... capabilities. + Serve as a subject matter expert during customer engagements, providing credible insights on key...matter expert during customer engagements, providing credible insights on key technologies. Innovation & Market Alignment +… more
- Arkema (Wauwatosa, WI)
- …if we achieved the benchmark revenue, secured the planned customers, etc) Supplement Category Manager Voice of the Customer work to frame up innovation ... New Product Innovation Manager - for manufacturing Job Location: Wauwatosa, WI,...readiness, and post-launch evaluation, ensuring that new products meet customer expectations and business goals. Essential Duties & Responsibilities:… more
- Cengage Group (Madison, WI)
- **Associate Portfolio Manager (APM) - Key Markets** **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping ... employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to.... **What You'll Do Here** As an Associate Portfolio Manager (APM) on the Key Markets Team, you will… more
- Coinbase (Madison, WI)
- …we produce insights which directly move the company's bottom line. Customer Support/Experience is one of the most critical touchpoints in Coinbase's relationship ... doesn't need to exist. Our mission is to deeply understand the end-to-end customer support journey, from prevention through resolution, and use data to eliminate… more
- Coinbase (Madison, WI)
- …science, and business analytics, our team transforms raw data into actionable insights through solid pipelines, scalable data models, and intuitive tools. By ... it's building robust data pipelines or directly solving business problems and delivering insights . As the leader of the analytics engineering team, you're going to:… more
- Oracle (Madison, WI)
- …marketing, and sales, with a mandate to craft compelling narratives, arm customer -facing teams with unbeatable competitive insights , and accelerate adoption of ... as a trusted advisor to field teams, providing real-time insights on market trends and customer needs....to inform product strategy and roadmap. . Be the " voice of the customer ", synthesizing feedback into… more
- Camping World (WI)
- …clear communication, collaboration, and alignment across departments throughout the development cycle. ** Customer -Centric Focus** : Champion the voice of the ... **Digital Product Manager , Good Sam** As a Digital Product ...delivered effectively, aligned with business goals, and responsive to customer needs. This role is focused on the day-to-day… more
- nVent (WI)
- …ensuring products launch on time, on budget, and to specification. **Market & Customer Insights ** + Act as the voice of the customer within the ... Solon, Ohio office in the greater Cleveland area. We're looking for a Product Manager to lead our Electrical Installation product category. This role will focus on… more
- American Express Global Business Travel (Madison, WI)
- …our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. The Global Client General Manager is focused on ... creating strategic initiatives and retention of the account. The Global Client Manager 's role is to identify innovative solutions, to have a strong understanding… more
- Kohler Co. (Kohler, WI)
- **Product Manager , Innovation** _Work Mode: Onsite_ **Location: ** Onsite 4 - Kohler, WI **Opportunity** Are you ready to turn groundbreaking ideas into ... realities? We're looking for a dynamic and strategic Product Marketing Manager to join our Transformative Innovation Team-a group dedicated to redefining… more
- Vontier (Madison, WI)
- …in collaboration to drive positive sales/channel engagement and outcomes. + Gathering customer , competitive and market information and providing voice of ... Responsibilities)** At Gasboy - Powered by Vontier, we are customer obsessed. That means we are driven to deliver...are looking for a talented and competitive Commercial Account Manager who thrives a fast-paced sales environment and skilled… more