- Cornerstone onDemand (Milwaukee, WI)
- **About the Role:** As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support ... customers. Your emphasis will be on operational excellence, leveraging advanced customer support tools and data analysis to drive strategic initiatives and… more
- Brunswick (Menomonee Falls, WI)
- …coordination. + **Global Perspective** : Ability to handle international documentation, and support diverse customer bases. + **Collaborative Spirit** : Strong ... of marine recreation._ **Position Overview:** Navico Group is seeking a ** Senior Technical Specialist** to enhance service delivery across our electronics solutions… more
- Hilton (Madison, WI)
- … Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to provide ... have a broad impact on the Hilton Reservations and Customer Care \(HRCC\) organization\. The Senior Manager...tools, provide oversight on project and process requirements/documentation to support the intake and oversight of new Customer… more
- Capital One (Madison, WI)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... focus on horizontal expertise across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior security and IT leaders.… more
- Oracle (Madison, WI)
- …within a given industry or an IC3 that has developed equivalent expertise. A CS Senior Advisor leverages their experience to support the most complex deals with ... week** + **Travel is approximately 25%** **Role Overview:** The Customer Success (CS) Presales team (Consulting) is responsible for...This individual contributor role, as a _Customer Success (CS) Senior Advisor_ , brings 10+ years of experience as… more
- Coinbase (Madison, WI)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer ...or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based… more
- Hormel Foods (Barron, WI)
- ** SENIOR CUSTOMER SERVICE REPRESENTATIVE - CORPORATE OFFICE (AUSTIN, MN or WILLMAR, MN or BARRON, WI)** **To save time applying, Hormel Foods does not offer ... + Coordinates and processes all assigned organizational, sales and customer requests and data entry. Will escalate more complex...order details and reports on any findings to the senior or supervisor. + Responsible for leading and executing… more
- Oracle (Madison, WI)
- …advocate for the customer across the organization, including Global Customer Success Services, Sales, Support , and Product Development, while expertly ... contact for your customers. Building and fostering relationships with key customer stakeholders (executives, business & IT leaders, influencers, and decision-makers)… more
- PagerDuty (Madison, WI)
- …revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and ... award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief...working in a consulting firm running a team of senior consultants, and leading services or success organizations in… more
- Highmark Health (Madison, WI)
- …the gap between business needs and the analytical technology team. The Senior Decision Support Consultant will leverage technical, analytical, and business ... expertise to design, develop, and support various complex projects and data analyses. A primary...developing technical solutions. The consultant will act as a senior resource within the team, fostering business-to-technical collaboration and… more
- Concentrix (Madison, WI)
- Home (https://jobs.concentrix.com/) "Job Details ** Senior Solution Architect- Customer Experience - CX Solutioning** Other Account Management Location United ... Of America Language English Apply Now (https://cnx.wd1.myworkdayjobs.com/external\_global/job/USA-Work-at-Home/ Senior -Solution-Architect- Customer -Experience CX-Solutioning-Replacement\_R1680202/apply?1=1) **Summary** The Solution Architect… more
- Rocket Software (Madison, WI)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to ... to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge… more
- Capital One (Madison, WI)
- Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has ... businesses address these same needs going forward. As an Senior Associate, Support Engineer, you will be...as a specialized escalation point, taking ownership of complex customer issues that require deep technical analysis. This role… more
- Oracle (Madison, WI)
- **Job Description** ** Senior Support Engineer 1** **- Oracle Exadata Cloud Services** **Shift:** US Hours with flexibility to cover nights/weekends as required ... must be **U.S. Citizens** **About the Role** As a ** Senior Support Engineer** 1 in Oracle's ...the forefront of solving some of our most complex customer challenges using Automation and Artificial Intelligence (AI) tools.… more
- Coinbase (Madison, WI)
- …The CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and ... support to transform the customer experience. We're hiring a Program Manager, Coinbase One, to evolve Priority Support into a best-in-class offering and… more
- Marshfield Clinic (Marshfield, WI)
- …the most exciting missions in the world!** **Job Title:** Pharmacy Systems Support Specialist Senior **Cost Center:** 301641560 System Ancillary Region-340b ... days (United States of America) **Job Description:** **JOB SUMMARY** The Pharmacy Systems Support Specialist Senior helps facilitate and support the design,… more
- Microsoft Corporation (Mount Pleasant, WI)
- **Overview** As a Microsoft Senior Data Center IT Support Technician (DCT), you will provide IT support for secure access workstations (SAWs) laptops, ... is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90… more
- Generac Power Systems (Waukesha, WI)
- …to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into ... energy technology solutions company, we continue to push new boundaries. The Senior Industrial Technical Support Specialist is responsible for providing advanced… more
- Cayuse Holdings (Madison, WI)
- **Overview** **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service ... USD $20.00 - USD $32.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/3057/ senior -computer-user- support -specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Can't find the right opportunity?** Join… more
- Oracle (Madison, WI)
- …As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate ... A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to… more