- Eisai, Inc (Nutley, NJ)
- …Support, Service Desk, Help Desk, Field Support, Audio/Visual Support, Print, Mobility, ITSM ( IT service management ), CMDB (configuration ... A/V technologies.Drives automation of routine processes within areas of responsibilityProject Management Leads in providing self- service solutions to end users… more
- MUFG (Jersey City, NJ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have… more
- Hackensack Meridian Health (Edison, NJ)
- …transform healthcare and serve as a leader of positive change. The Information Technology Service Management ( ITSM ) Business Analyst will be responsible for ... A day in the life of a **Information Technology Service Management ( ITSM ) Business Analyst**...ITSM processes, procedures, and best practices. + Train IT personnel on ITSM processes and tools… more
- City of New York (New York, NY)
- …a dynamic and experienced IT Help Desk Supervisor with a strong background in IT Service Management ( ITSM ), enterprise/asset management , and ... delivery and timely issue resolution. 2. Implement and optimize IT Service Management processes using...the help desk team. 6. Continuously assess and improve ITSM processes, with specific attention to incident and asset… more
- Wells Fargo (Iselin, NJ)
- …the IT Industry to further Increase the effectiveness and efficiency of Wells Fargo IT Service Management ( ITSM ) processes. + Collaborate and consult ... The ideal candidate will have a strong background in IT Service Management and remain...management . + Provide consulting services to ensure new ITSM practices and processes align to the overarching framework… more
- City of New York (New York, NY)
- …Manager, reporting directly to the Director of Customer Service Excellence within the IT Service Management ( ITSM ) Department. The Knowledge Manager, ... public housing, Section 8 and PACT/RAD programs. The NYCHA IT Department is seeking to hire an IT...years of satisfactory full-time experience related to information technology service management , process management , operations;… more
- City of New York (New York, NY)
- …on-premises infrastructure, ensuring scalability, performance, and security. - Integrate DevOps practices with IT Service Management ( ITSM ) processes to ... HAVE A PERMANENT COMPUTER SPECIALIST (SW) OR COMPARABLE CIVIL SERVICE TITLE WILL BE CONSIDERED FOR AN INTERVIEW. PLEASE...with sister agencies in collaboration with the Office of Management and Budget (OMB). DCP is a great place… more
- City of New York (New York, NY)
- …budget. - Support the processes governed by the Project Management Office (PMO) and IT Service Management ( ITSM ). - Provide support to the IDNYC ... and the management documentation of trouble tickets in the agency's IT service management system. - Responsible for effectively implementing agile work… more
- S&P Global (New York, NY)
- …industry (Trade Processing, Securities Processing) knowledge + Good understanding of Service Desk Operations, Escalation Management Stakeholder Management ... **About the Role:** **The** **Role:** ITSM Associate **The Team:** ITSM team...work helps ensure that Osttra is providing a high-quality service and maintaining client satisfaction. **The Impact:** Together, we… more
- Atlantic Health System (Morristown, NJ)
- …product-oriented, but system component and OSI model oriented. * Understands the fundamental areas of ( ITSM ) IT Service Management (IE - Capacity ... management , availability management , performance management and service delivery etc.) * Participates...assigned by Management . Qualifications: 10 years of IT experience in a service design and\or… more
- City of New York (New York, NY)
- …Support, Production Support, Infrastructure and Telecom Management . The Director of IT Service Management will report to the Assistant Commissioner ... performing the following duties, but not limited to: Overseeing IT Service Management Framework: -... Framework: - Develop, implement, and maintain the overall ITSM framework within the organization. - Define ITSM… more
- Terumo Medical Corporation (Somerset, NJ)
- …using Solution Manager ChaRM, support project test cycles, training phases, AMS and ITSM and change and release management tool set-up. Collaborate with business ... met. + Collaborate, Support, and participate in the Enterprise IT Applications, ALM, LMS, training and Change management...project management skills in Testing, Training, Incident Management with exposure to SAP Solution Manager ITSM… more
- Wolters Kluwer (New York, NY)
- …(KPIs) such as DORA, that are specific to the execution of the service management processes. + Develop continuous improvement measurements for the Infrastructure ... market for products and applications. We're looking for an Associate Director, IT Operations (Health Infrastructure Portfolio Management ) within our Global… more
- MUFG (Jersey City, NJ)
- …operations, business engagement support and program management . Extensive knowledge of IT Operations with a focus on ITSM (Incident, Change and Problem ... in Enterprise IT operations, monitoring practices and technologies for successful IT service delivery. + Proficient with applying Service Operations… more
- SMBC (Jersey City, NJ)
- …portfolio of benefits to its employees. **Role Description** We are seeking an experienced IT Service Management - Lead to oversee the delivery and ... Manager Lead will be responsible for ensuring that IT service management processes are...COBIT, etc.). * Lead and manage a team of ITSM professionals, proving guidance, coaching, and performance feedback. *… more
- SHI (Somerset, NJ)
- …JavaScript and web software design principals and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, ... ServiceNow environments. The Sr. ServiceNow Developer will join the IT & Software Asset Management (ITAM) Team...modules + ITSM all modules through to ITSM Professional + CMDB and Vendor Portfolio Management… more
- Capgemini (New York, NY)
- …to offer ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Demonstrating our close partnerships with ... : Securing Foundations to Create Open Futures 4. **Enterprise Service Management ** : Taking charge of complexity...Service Design + ITIL Process design experience + ITSM knowledge + ITIL certification or training + Six… more
- Terumo Medical Corporation (Somerset, NJ)
- …managerial decision making. + Collaborate, Support, and participate in the Enterprise IT Applications, ALM, LMS, training and Change management activities in ... management skills with exposure to SAP Solution Manager ITSM , ChaRM, Enable Now and SAP S/4 HANA. +...Training Management required. + Experience with project management , SAP S4/HANA and IT application training… more
- Capgemini (New York, NY)
- …customized, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Demonstrate our close partnerships with ... 3. **Cybersecurity Services** : Securing Foundations to Create Open Futures 4. **Enterprise Service Management ** : Taking charge of complexity to drive business… more
- J&J Family of Companies (Raritan, NJ)
- … IT support and coordination including ALM/TLM, Cybersecurity, Audit, Asset Management , Local Change Control, ITSM , Quad Meeting, etc. in collaboration ... Supply Chain organization has responsibility for delivery of an IT product portfolio that supports a variety of key...and leads a portfolio of investments. + Program and Service Manager: Tracks progress of development in the context… more
