- NVR (Reston, VA)
- …experience. Qualifications: + At least 2 years of IT experience. + Experience with a Help Desk technical support team. + Hardware experience with ... Help Desk Technician Job Category Information...great service and your problem-solving skills makes you a technical support mainstay. Primary Responsibilities: + Provide… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support , Technical Support **Certifications:** Security ... And our work depends on a ** Help Desk Technician** joining our team to support ...completion of all tasks in assigned projects. + Provides technical support and troubleshooting to network, desktop,… more
- TekSynap (Washington, DC)
- …of customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and support as needed. **REQUIRED QUALIFICATIONS** ... in the NMCI NGEN technical arena. + Proven experience in managing a help desk operation with a significant customer base (approximately 800 customers). +… more
- RightDirection Technology Solutions LLC (Washington, DC)
- … Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support for incoming ... DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP ...Secret clearance + **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology (IT) ... Service Desk Technician / Help Desk Analyst to provide world-class IT support ...contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as… more
- Chenega Corporation (Arlington, VA)
- …and reporting of all support requests. + Provide technical guidance and support to the Help Desk team, escalating complex issues as needed. + ... field preferred. + 3+ years of experience managing a technical support team. + Must meet DoD...best practices. + Experience with Jira help desk ticketing systems and remote support tools.… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service ... support for other IT service management functions. The Help Desk Support Techwill: +...to customer requirements + Provide expert and second tier technical support for the installation and repair… more
- TekSynap (Washington, DC)
- …incidents based on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments. + **Coordination and ... ongoing improvement and future incident response efforts. + Ensure that Help Desk techniciansare maintainingaccurateand comprehensive records of all Help… more
- General Dynamics Information Technology (Washington, DC)
- …improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support the Department of Energy at our ... Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Microsoft Office,Troubleshooting **Certifications:**...stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... the purpose of providing expert Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides … more
- Leidos (Stafford, VA)
- …serve as the help desk manager for the 3-tier Help Desk component of an Operations and Support Services program. This role requires daily onsite ... the ongoing daily operations of the help desk providing quality and timely support to... desk team in providing timely and effective support to users, troubleshooting technical issues, and… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at ... in the heart of our nation's capital. As a Help Desk Technician, you are the foundation...MAKE AN IMPACT: + Providing a high level of technical support and service to our onsite… more
- General Dynamics Information Technology (Quantico, VA)
- …None **Job Family:** Help Desk **Skills:** Help Desk Operations, Help Desk Support ,Ticketing Systems **Certifications:** Security+ CE ... incidents + Consult with the user community to resolve technical problems and answer queries by telephone or self-service...Secret clearance + **Required Experience:** 5+ years of IT support experience in a Help Desk… more
- Leidos (Chantilly, VA)
- … technical support specialists, overseeing the day-to-day operations of a help desk , ensuring timely and effective resolution of user issues by managing ... team in exceeding expectations + Monitor help desk performance metrics, analyze trends in user support...causes. + Develop partnerships with cross functional teams to help improve and shape how Technical Helpdesk… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA ....to reduce user problems. + Provide local and remote Technical Support Services for end user ... core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join..., Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support - Journeyman**... to OCFO's Financial Systems and Data team. 5. ** Technical and Analytical Support :** - Complete and ... DAI Business Process and Architecture materials, including SOPs and desk guides. - Support System Change Request...materials, including SOPs and desk guides. - Support System Change Request processes, including documentation and tracking.… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Requisition Type: Pipeline Join our dynamic team ... Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal...must include at least two of the following areas: technical and user documentation, end-user training, network support… more
- TekSynap (Washington, DC)
- …system configurations. + Prepare and present regular reports on system performance and help desk activities. + Continuous Learning and Adaptability + Stay ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- Leidos (Stafford, VA)
- …VA area. You will serve as the lead worker for the 3-tier Help Desk component of the Operations and Support Services program. This role requires daily onsite ... **Description** The Leidos National Security Sector is looking for a Help Desk Lead, contingent upon contract award, to join our team in the Quantico,… more