- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate… more
- TekSynap (Springfield, VA)
- …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. ... is located in Washington, DC and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial… more
- NuAxis Innovations (Washington, DC)
- **Tier I Service Desk Specialist ** Location...**Required Qualifications** + 1-3 years of experience in an IT Service Desk , Help ... **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience...are currently seeking a talented and motivated **Tier I Service Desk Specialist ** for a… more
- General Dynamics Information Technology (Arlington, VA)
- …GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II ... repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing system such...to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- Insight Global (Washington, DC)
- Job Description Senior Help Desk Specialist : - Onsite 5x a week in Washington DC (FBI HQ) - 6-month contract to hire - Must possess an active TS clearance at the ... factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...or technical support certifications preferred * Proven experience in IT support or help desk roles. *… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing ... complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier 1 staff to improve first-call...lifecycle and MFA . Experience using ServiceNow or alternative IT Service Management / Ticketing system Familiarity… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and ... resolving technical hardware and/or software issues, and providing quick resolution and customer service . + Demonstrated experience working help desk issues in a… more
- General Dynamics Information Technology (Washington, DC)
- …and Operations **Skills:** Customer Experience (CX),Enterprise Service Delivery,ITIL Framework, IT Service Desk , Service Delivery Improvement ... You Will Make an Impact:** + Direct 24x7 Enterprise IT Service Desk operations and...and the end-user community. Desired: + ServiceNow Certified Implementation Specialist (CIS) - ITSM Certification. (CSA and CAD also… more
- General Dynamics Information Technology (Chantilly, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as an IT Support Specialist with GDIT. A career in enterprise IT ... operate. At GDIT, people are our differentiator. As a IT Support Specialist you will help ensure...tickets for issue resolution. + Provide support with help desk functions such as password resets, workstation builds, and… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Journeyman Customer Support Professional ( IT Specialist ) with an active Secret clearance to provide outstanding desk -side ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more
- Defense Logistics Agency (Fort Belvoir, VA)
- …PA: $97,653- $126,955 Richmond, VA: $92,573- $120,350 Responsibilities Serve as a senior IT Specialist providing specialized support of a wide range of technical ... level. Perform Contracting Officer's Technical Representative duties in support of Service Desk Management to include analyzing, developing, scheduling, and… more
- Leidos (Quantico, VA)
- …backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. This position consists of a ... Quantico, VA **,** contributing to enterprise network modernization efforts. The Service Management, Integration, and Transport - Marine Corps Enterprise Network… more
- Chenega Corporation (Springfield, VA)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...received or route user support calls to the appropriate IT Help Desk + Attempt First Call… more
- US Courts (Washington, DC)
- …and Service Delivery: Monitor and support day-to-day operations of IT equipment, cloud services, and hybrid infrastructure systems. Provide technical advice and ... help desk operations through modern ticketing systems, responding to service requests via multiple channels. Support mobile computing devices through enterprise… more
- Cognizant (Washington, DC)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a...leading transformative led conversation with VP/CXO decision makers across IT and business teams. . Lead the design and… more
- CACI International (Chantilly, VA)
- …Kickoff Specialist to support our DoD customer in implementing an enterprise IT service delivery model. This model aims to provide consistent, secure, ... PMO Proposal Response & Project Kickoff Specialist Job Category: Project and Program Management Time...to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution,… more
- SHRM (Alexandria, VA)
- …technology, accessibility, accommodations, and other logistics. Driven by top-notch customer service , the Senior Specialist remains calm under pressure, thrives ... more than 362 million workers and their families globally. **Summary** The Senior Specialist , Event Registration & Technology, is a key member of SHRM's Event… more
- Leidos (Quantico, VA)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... **Description** Leidos is looking to hire an Asset Management Specialist Mid to work on our SMIT program in...candidate will focus on the tracking and control of service assets in the IT infrastructure and… more