- Chenega Corporation (Washington, DC)
- Mid - level Help Desk Support Technician Washington, DC Join our Talent Network Mid - level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician...of experience can be substituted for a degree. + Mid - level with 3+ years of experience. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid - level Tier II Help Desk Analyst to begin an exciting and ... product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. + Additionally, may interact… more
- SAIC (Washington, DC)
- …users for complex issues regarding response and resolution. Escalation point for Junior and Mid - level desk side engineers. Ability to act independently in a ... Support: + Lead junior, mid , and senior level techs as needed, provide expertise to help...with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing… more
- Serco (Washington, DC)
- **Position Description** We're seeking a dynamic and experienced mid - level , Test and Evaluation (T&E) Business Management Analyst to join Serco's Amphibious Ship ... characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/67555/ mid - level %2c-test-and-evaluation-%28t%26e%29-business-management-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?**… more
- SAIC (Washington, DC)
- …and upgrades, and general troubleshooting and problem resolution. + Escalation point for Junior and Mid - level desk side engineers. + Must be able to manager ... manner. + Lead junior, mid , and senior level techs, provide expertise to help solve...with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing… more
- American Humane (Washington, DC)
- …and effective animal welfare organization in the nation. Position summary : Help Desk Specialist is responsible for supporting ongoing, mission critical ... to the IT Manager. Responsibilities : + Provide first level support to the end-users on hardware, software and...solution. + Responsible for monitoring, opening, tracking, and closing Help Desk tickets via ticketing system. +… more
- Palo Alto Networks (Arlington, VA)
- …that impacts our lives in the digital age. **Your Impact** + Perform high- level sales planning, leading to accurate forecasting of the business + Generate volume ... In close partnership with your Systems Engineer, you'll demonstrate mid -market account selling strategies into a mix of install...sales specialists, the services team, sales ops (including deal desk and the response team), and others + Stay… more
- Cambridge International Systems Inc (Arlington, VA)
- …threatening and complex obstacles! Cambridge International Systems, Inc. has a mid - level Technical Sourcing Recruiter opportunity available based in Arlington, ... military/armed forces history, mission, structure and functions. + Career level with a complete understanding and wide application of...and smartphones. + Prolonged periods of sitting at a desk and working on a computer. + May require… more
- BAE Systems (Washington, DC)
- …of solutions as needed to support missions and functions + Provide and track help desk support for internet and intranet sites through email, phone, and ... **Job Description** This position is for a ** Mid - Level SharePoint Developer** to provide technical and project leadership support for web development,… more
- General Dynamics Information Technology (Rosslyn, VA)
- …Proven experience in data center operations, system administration, database management, help desk operations, network design, project management, and technical ... in special projects as required. + Acts as a lead for junior and mid - level staff; leads and mentors direct report(s) to grow the leadership team on the… more
- Serco (Washington, DC)
- …production, fielding, and lifetime support of critical surface ship systems. This mid - level position will have aspects of defense acquisition logistics ... office, other contractors, system developer/manufacturer, and government field activities. + Help to manage schedules and plans of action related to logistics… more
- Amentum (Springfield, VA)
- …regulations governing information systems. **Job Responsibilities:** + Support an enterprise-wide help desk solution that covers multiple network locations. + ... Amentum is seeking a mid - level **System Administrator** to provide support for a Department of Defense (DoD) customer in **Springfield, VA** . The System… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …will require excellent oral and written communication skills. We seek a high level of energy towards providing best-in-class service across the organization, with a ... the team to provide helpdesk coverage during an early, mid , or late shift as needed, taking on incidents...+ Manage user requests for assistance via Atlassian service desk platform, prioritizing and carrying issues to resolution. +… more
- Leidos (Arlington, VA)
- …This includes all aspects of Field Services (job control, desktop support, help desk , voice support, routine requirements, technical refresh, personal wireless ... contractor customers at the PNT (Pentagon). + Manages a mid -sized team consisting of experienced professionals comprised of both...- $203,275.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee… more
- Leidos (Arlington, VA)
- …Directs day-to-day Field Services at PNT including job control, desktop support, help desk , voice support, routine requirements, technical refresh, personal ... contractor customers at the PNT (Pentagon). + Manages a mid -sized team consisting of experienced professionals comprised of both...- $162,150.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee… more
- ManTech (Mclean, VA)
- …6+ years. **Preferred Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience ... (access management/file transfer). + IAT Level II certification. + Experience with ServiceNow ITSM &...ITSM & ITBM. + Prior experience managing projects from low- mid complexity. + ITIL(R) v4 Foundation, or higher, certification.… more
- Acclaim Technical Services (Mclean, VA)
- …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... management/file transfer) IAT Level II certification. + Experience with ServiceNow ITSM &...ITSM & ITBM. + Prior experience managing projects from low- mid complexity. + ITIL(R) v4 Foundation, or higher, certification… more
- ManTech (Mclean, VA)
- …to 13 years. **Preferred Qualifications:** + Related work experience in a technical help desk position. + Experience with data transfer services. + IAT ... Level II certification. + Experience with ServiceNow ITSM &...ITSM & ITBM. + Prior experience managing projects from low- mid complexity. + ITIL(R) v4 Foundation, or higher, certification.… more
- ManTech (Mclean, VA)
- …4 years. **Preferred Qualifications:** + Related work experience in a technical help desk position + Special non-commercial systems administrator experience ... (access management/file transfer) + IAT Level II certification. + Experience with ServiceNow ITSM &...ITSM & ITBM. + Prior experience managing projects from low- mid complexity. + ITIL(R) v4 Foundation, or higher, certification… more