- General Dynamics Information Technology (Washington, DC)
- …training opportunities + Promote teamwork and skill sharing between other groups and the Service Desk teams + Provide administrative and functional support ... Desk experience with a minimum of 4+ years' experience leading a Service Desk + Security Clearance Level: Active Top Secret + Certification: ITIL v3 or… more
- General Dynamics Information Technology (Washington, DC)
- … Secret /SCI **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service ,Help Desk Support,Information ... **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk...of starting + **Security Clearance Level** : Active Top Secret with SCI Eligibility + **Required Skills and Abilities:**… more
- Red River (Chantilly, VA)
- …developing the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC engineers with handling ... collaboration in a high activity and fast paced environment. + Email Administration with basic level of user management including configuring new accounts, password… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... all hardware and software changes. + Use the Enterprise Service Desk system to create, modify, update,...in the Continuing Education (CE) program). + Experience with administration of either Google Apps for Government (GAFG) or… more
- General Dynamics Information Technology (Quantico, VA)
- …Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Public Trust/Other Required:** None **Job Family:** Database Analysis/Design **Skills:** ... within the NCIS ITD organization in Quantico, VA. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700… more
- TekSynap (Washington, DC)
- …track, and resolve all support request tickets and provide daily updates. + Provide a service desk call center support from 0600 - 1800 Monday - Friday. + ... software is up to date. **REQUIRED QUALIFICATIONS** + Active Secret Clearance + 4+ years of experience in a...our team supporting US International Trade Commission's Information Technology Service Desk Support Services contract. The contract… more
- General Dynamics Information Technology (Chantilly, VA)
- …Assists in the administration of e-mail systems. + Provides phone and help- desk support for local and off-site users. + Maintains current knowledge of relevant ... Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job...AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess… more
- ProSphere Tek (Washington, DC)
- …tickets as necessary to the appropriate support teams. + Support program-level Service Desk functions to include evaluating, processing/resolving, and tracking ... **Overview** Planned Systems International, Inc (PSI) is seeking aHelp Desk Specialistto support our Government customer in Washington, DC for our DoS PHIMS… more
- Leidos (Stafford, VA)
- …and closing in the Incident Management System oCommunicate outage/degradation of service oProvide 3-Tiered systems administration and support via phone, ... Leidos National Security Sector is looking for a Help Desk Lead, contingent upon contract award, to join our...team members to complete work as scheduled to meet Service Level Agreement deadlines oMonitor tickets and processing tasks… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... salvo rates. **You must be able to obtain a Secret clearance.** Serco supports the US Navy as a...Force. **_Serco-NA is seeking a motivated individual to provide administrative related assistance to the Submarine/Maritime Industrial Base Director… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …Engineer (Tier III) + Senior Systems Software Engineer (Tier III) + Service Desk Specialist (Tier II) + System Admin (Tier II) + Systems Engineer (Tier ... and Authorization Analyst (Tier I) + Cyber Security Tools Admin (Tier I) + Engineering Systems Admin ...Equipment Specialist (Location and Tier ?) + FSR / Service Desk Specialist I MEF (Tier II)… more
- TekSynap (Washington, DC)
- …all end-user IT services to include, but not limited to service desk , user support, system and network administration and engineering services. TekSynap, a ... administration /engineering services + Network or Telecom FC5 - Enterprise Service Desk , Tiers 0/1/2 support services, end-user support, Desktop services… more
- SMX (Quantico, VA)
- …internal DNS + Resolve Active Directory tickets escalated from the service desk to include completing the associated administrative activities and provide a ... and service requests + Provide Active Directory Service Desk Resolution Reports documentation to the...(CCRI) **Required Skills and Experience:** + Clearance Required: Top Secret + Highly qualified candidates with a Secret… more
- Epsilon, Inc (Arlington, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services, ... ranging from systems administration and network engineering to Information security and data...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- G2 Ops, Inc. (Arlington, VA)
- …Security Clearance Requirement: Must be able to obtain and maintain Active DoD Secret Clearance What makes someone choose one company over another? Pay, benefits, ... your work is secure. You will have a shiny desk at our G2 Ops office and the ability...The ideal candidate would already possess an active DoD Secret level clearance. Quick Reminder , we are seeking… more
- SMX (Quantico, VA)
- …such as SOPs and inputs into the knowledge management system repository to the service desk for handling standard Message related incidents and service ... + Provide documentation, guidance and instruction to the Tier 1 and Tier II service desk for handling standard Messaging related incidents, work orders and … more
- Red River (Chantilly, VA)
- …Support Engineer I is primarily responsible for working on a team at the Red River Service Desk at our HQ location in Chantilly, VA. This position will handle ... developing the organization's perception with existing customers through exceptional customer service . Candidates must be energetic and focused with a strong… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... such as property and casualty insurance and product liability service (excluding insured employee benefit plans). + Perform financial...you will have:** + Ability to obtain an Interim Secret clearance + US Citizenship + Bachelor's Degree +… more
- Epsilon, Inc (Manassas, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services, ... ranging from systems administration and network engineering to Information security and data...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more