- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... be substituted for a degree. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work independently with general… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... * * **The Opportunity:** The Technical Operations Center (TOC) Service Desk Agent provides mid-level...requests and incidents that have been escalated by the junior level analysts. * Leverage remote control technology (such… more