- Zeiders Enterprises, Inc (Woodbridge, VA)
- …point for all program-related technical issues, providing advanced support beyond the Service Desk and coordinating with internal teams and external vendors ... family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client confidence… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …Systems (DBMS). + Identify and remediate security issues with TFIN information security team .? + Lead customer migration to future SharePoint platforms; Build ... Include after-hours or weekend support for maintenance, outage resolution, or other service support requested by the Government. This position is full-time and fully… more
- Applied Research Solutions (Washington, DC)
- …systems as needed, and route trouble tickets & support requests as required to Service Desk . + Review and automate workload deployments in support of the ... adaptable and to work constructively with a technically diverse team is also crucial. + A willingness to learn...Azure that leverages cloud-based infrastructure such as Azure Kubernetes Service to support rapid software development. + Lead… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team . This is a hybrid role based in Chantilly, ... in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication...identify and resolve root causes. + Collaborate with the team and team lead to… more
- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service...Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job...assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios ... is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with...Management + Experience working with a large 365x24x7 on-call service desk team supporting multiple… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems,LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. This ... self-motivated individual to perform the duties of a Help Desk Lead to support a potential future...(advanced hardware and software break/fix)), and Asset Management. + Lead a team of technicians providing broad-based… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/ service - desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_… more
- CAI (Washington, DC)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...+ May perform other job duties as directed by Team Lead or Service Delivery ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be...performance metrics to achieve daily individual work goals and team monthly metrics + Preserve and grow your knowledge… more
- Marriott (Arlington, VA)
- …major; no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...Encourages and building mutual trust, respect, and cooperation among team members. * Serves as a role model to… more
- Insight Global (Mclean, VA)
- …looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on projects and in ... nationwide. Essential Duties and Responsibilities: . Provides an example to the team of handling things in the best way, demonstrating professionalism and pride… more
- IHG (Alexandria, VA)
- …budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk * Training team members on PBX procedures and taking the lead ... Reporting into the Director of Rooms you'll manage a team of front desk employees across several...Management/ Business Administration * 2 years of Front Office/Guest Service experience * Must speak fluent English * Other… more
- M. C. Dean (Vienna, VA)
- …trouble resolution in accordance with the system standards. + Works with O&M team to ensure compliance with Service Level Agreement (SLA) requirements; requests ... world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic...Business Unit you will be part of a dynamic team responsible for design, implementation, operations & maintenance, and… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Responsible for ... **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready...(MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by… more
- Chenega Corporation (Washington, DC)
- …. + Collaborates with service managers and functional leaders (engineering, operations, and service desk ) as well as other client contractors and service ... **Chenega Professional Services** ' company, is looking for a ** Service Management Lead .** The ** Service ...Our company offers employees the opportunity to join a team where there is a robust employee benefits program,… more
- The Gathering Spot (Washington, DC)
- …experience. The Community Experience Lead will also oversee the Concierge team and front desk operations, ensuring the club environment consistently reflects ... Leadership & Concierge Oversight Lead the Concierge team in delivering exceptional front desk hospitality, ensuring consistent service standards and a… more
- TekSynap (Springfield, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... analysis of all elements of the network facilities. The Network Operations Team Lead will also schedule and direct activities to resolve hardware and software… more
- BJs Wholesale Club (Alexandria, VA)
- …Coaches, teaches and develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops and motivates all team ... by setting clear expectations, utilizing follow up and accountability. Team Members: + Teach, coach and lead ... excellence through all points of contact. + Set service standard expectations for all team members.… more
- CACI International (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... of Cisco VoIP technologies, unified communications, and collaboration solutions. The Engineer Lead will oversee a team of engineers, ensure high availability… more
- Cherry Bekaert (Tysons Corner, VA)
- …have the opportunity to work onsite from our Tysons Corner office. The Office Service Lead is a recognized subject matter expert responsible for leading ... focused on enabling your career growth and continuous professional development. Our Administrative team is looking for an Office Services Lead . The Office… more
