- Oracle (Providence, RI)
- …into clear, actionable guidance. + Curiosity, empathy, and a collaborative, customer -first mindset. Nice-to-haves + Experience with Spring AI. + AI/ML experience ... velocity: prototype quickly, validate with customers, and scale what works. + Advocate for security, reliability, and measurable outcomes. Disclaimer: **Certain US … more
- CVS Health (Woonsocket, RI)
- …ourselves with dedicated colleagues who are passionate about transforming health care . As the nation's leading health solutions company, we reach millions ... is the first step in creating the member's Individualized Care Plan and sets the foundation for follow up...**Education** + At least 2 years of experience in customer service, healthcare and/or a call center + Demonstrated… more
- Fallon Health (Milford, MA)
- …ongoing service provision and care coordination, consistent with the member specific care plan. To effectively advocate for member needs, the Navigator may ... identifying and addressing high risk members and transitions of care + Serves as an advocate for...care plan review with partners and providers and care team + Demonstrates positive customer service… more
- Sharecare (Providence, RI)
- … and positive member experience that leads to improved health outcomes. The Care Manager will advocate and guide utilizing motivational interviewing techniques ... individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit… more
- Oracle (Providence, RI)
- …focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You ... **Job Description** **Description:** Cloud Customer Success Analyst - Casinos Location: Las Vegas,...and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts… more
- University Medicine (East Providence, RI)
- SUMMARY: The Care Navigator (CN) is responsible for helping persons living with complex illness and their caregivers navigate and access health care , home and ... practitioners, social workers, and case managers in an integrated approach to care management and community outreach. The CN supports innovative clinical programs… more
- Oracle (Providence, RI)
- …come up with a roadmap to transition and implement a best fit solution that meets customer requirements. + Act as an advocate for the Customer . + Excellent ... IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices… more
- Oracle (Providence, RI)
- …come up with a roadmap to transition and implement a best fit solution that meets customer requirements. + Act as an advocate for the Customer . + Excellent ... OCI (SaaS, IaaS, PaaS). Act as a trusted advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices… more
- Oracle (Providence, RI)
- …come up with a roadmap to transition and implement a best fit solution that meets customer requirements. + Act as an advocate for the Customer . + Excellent ... and Azure. Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices… more
- ITW (Providence, RI)
- …as well as whole house integration with national accounts. + Serves as the customer advocate and trusted business advisor in the organization. Handles ... and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures. Alpine...customer issues to resolution. Marshalls resources such as software… more
- Baylor Scott & White Health (Providence, RI)
- **Background:** The healthcare industry faces many problems - affordability, substandard customer service and inconsistency in care quality, and is not designed ... service experience. Despite encouraging improvements in treatment innovation, the delivery of care is inconsistent, resulting in variations in the quality of care… more
- CVS Health (Woonsocket, RI)
- …ourselves with dedicated colleagues who are passionate about transforming health care . As the nation's leading health solutions company, we reach millions ... this mission, we are seeking dynamic leaders in marketing, customer experience, and service design who are eager to...serve. Our guiding principle is to provide heartfelt, personalized care by actively listening to feedback, removing barriers, and… more
- Oracle (Providence, RI)
- …us to shape the future of healthcare, transforming how clinicians deliver care through AI-driven solutions that enhance efficiency, reduce burnout, and improve ... insights, improving decision-making and delivering measurable impact for patients and care teams. **Key Responsibilities** + **Product Strategy & Roadmap:** Define,… more
- Oracle (Providence, RI)
- …of OCI's cloud-native capabilities. + Serve as a technical advisor and advocate for best practices related to security, scalability, and high-availability in ... cloud monitoring, logging, and troubleshooting distributed systems. + Strong customer -facing skills in technical advisory, pre-sales, or consulting capacities. +… more
- Oracle (Providence, RI)
- …Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. ... main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle… more
- Oracle (Providence, RI)
- …case volume, and increase operational efficiency. + Act as an executive customer advocate , supporting strategic accounts and strengthening long-term customer ... Reports. This role is responsible for delivering a scalable, high-reliability, and customer -centric support experience for a global enterprise customer base. The… more
- Oracle (Providence, RI)
- …Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. ... point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our… more
- Oracle (Providence, RI)
- …Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. ... primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal… more
- Oracle (Providence, RI)
- …support and solutions to our customers. This involves resolving post-sales non-technical customer inquiries via phone and electronic means. While the role does not ... require the ability to resolve technical inquiries, as an advocate for our customers, you are responsible for facilitating... for our customers, you are responsible for facilitating customer relationships with Oracle Support and our customers. As… more
- Oracle (Providence, RI)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes ... request automation, knowledge management, agents that handle real-time digital customer interactions to drive self-service containment, and integration with Contact… more