- Pearson (Providence, RI)
- …+ High School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very ... in making decisions as part of the recruitment process. **Job:** CUSTOMER SERVICE **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME… more
- Fallon Health (Worcester, MA)
- …School Diploma **License/Certifications:** N/A **Experience:** + Minimum of one year Customer Service experience in a call center environment + Computer ... continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, life experiences,… more
- Fallon Health (Worcester, MA)
- … service . In addition, the Service Coordinator will attain the targets for a customer service call center as set by FCHP. These targets will be ... requested. + Responsible to provide first response to inbound call center . Handles calls from providers and...benefit/claims/referral questions in support of the Customer Service function. + Manage the Call Tracking… more
- Evolent (Providence, RI)
- …environment with trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - ... the culture. **What You'll Be Doing:** Job Description **Our customer service team offers candidates the opportunity...acceptance) is a plus. * At least 1 year call center experience is required. * Ability… more
- US Bank (Providence, RI)
- …to 9pm CST. The schedule will consist of two evening shifts and three day shifts. As a Call Center Customer Service Collector, you are the first point of ... Employer-funded Pension Plan **What is it like to be a Call Center Customer Service Collector** - https://www.youtube.com/embed/mDFks9QxNvA… more
- Sedgwick (Providence, RI)
- …an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Service Center Specialist- Background in Auto Insurance Required **PRIMARY… more
- CenterWell (Providence, RI)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and… more
- MAPFRE Insurance (Webster, MA)
- …opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Customer Service Representative, Call Center Representative, Work from Home, ... Call Center , Recruiting, Customer Service , Contract, Human Resources Apply now " more
- MAPFRE Insurance (Webster, MA)
- …opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative, Customer Service Representative, Work from Home, ... Customer Service Rep - Billing/First Notice of Loss (Work from... Call Center , Recruiting, Customer Service , Contract, Human Resources Apply now " more
- Cardinal Health (Providence, RI)
- …and in-person facilitation (Zoom/Teams) + Background in Healthcare, Medical, Customer Service , or Call Center industries preferred + Proficiency in ... on training needs. **Responsibilities** + Supports global at-Home Solution Edgepark Customer Operations Business: Is responsible for learning programs that support… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …School diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
- PPL Corporation (Cumberland, RI)
- …communities today. Overview Reporting to the lead supervisor, the call center supervisor is responsible for promoting a customer -focused culture while ... to plan, coordinate and direct a team within the call center operations service area...the management of transition services agreements for the RI Call Center ensuring performance, customer … more
- MetLife (Warwick, RI)
- …Manage all scheduling aspects, including generation and maintenance, for call center teams * Oversees real-time, intraday service level management via ... incident management processes and procedures * Works closely with call center vendor partners, providing similar WFM...and analyzes data trends and gaps to improve the customer experience and accurately predict long term and short… more
- Owens & Minor (Worcester, MA)
- …* High School Diploma or equivalent required * 1-2 years of customer service experience required * Call center experience preferred **KNOWLEDGE, SKILLS ... platforms * Ability to learn Byram products and therapies * Strong customer service skills with the ability to resolve patient concerns * Demonstrate soft… more
- MetLife (Woonsocket, RI)
- …* 2+ years customer service experience required (this includes call center , insurance, or financial services). * Job is performed primarily virtually ... training, business continuity, etc. * Provide "Best in Class" customer Service for Annuities or Life Insurance...Services industry experience or Product specific experience * Prior Call Center experience * A passion for… more
- Middlesex Savings (Westborough, MA)
- **Overview** The Information Center Customer Service Representative is a key role focused on providing exceptional service through various communication ... Some College Work Experience + 1-3 years experience in customer service preferably in banking, financial services...service preferably in banking, financial services and/or inbound call center experience. is required Knowledge, Skills,… more
- Needham Bank (Needham, MA)
- …of experience in the banking/financial industry. 1+ year of experience working in a client service call center + Demonstrate ability to trouble shoot and ... Job Descriptions: This position provides customer service and banking solutions, education...Care Center Specialist II will identify the customer 's service and banking needs and provide… more
- Robert Half Finance & Accounting (Northborough, MA)
- …a focus on providing exceptional customer service . * In-depth knowledge of call center metrics, with the ability to analyze and interpret data to improve ... customer accounts and take necessary action. * Develop customer service policies and procedures that align...performance. * Experience in managing call center operations, including workforce planning, scheduling,… more
- Hilton (Providence, RI)
- …contact center data to identify trends and using metrics to improve call center processes + Experience managing multiple departmental projects from concept ... at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Call Center and Reservations_ **Title:** _Analyst Customer Excellence \(Contact … more
- Compass Group, North America (Babson Park, MA)
- …or service needs. Essential Duties and Responsibilities: + Reviews customer and meeting planner requests from the reservation system and provides ... FISD + We are hiring immediately for an on call TECHNICIAN, AUDIO VISUAL position. + Location: Babson Executive...TECHNICIAN, AUDIO VISUAL position. + Location: Babson Executive Conference Center - One Snyder Drive, Babson Park, MA 02457… more