- Robert Half Finance & Accounting (Norwood, MA)
- Description We are seeking a Customer Service Manager to join our team based in Norwood, Massachusetts. In this role, you will be responsible for leading the ... Customer Service team, setting and monitoring key performance indicators, as well as developing and implementing strategies to meet department and company goals.… more
- Under Armour, Inc. (Providence, RI)
- Quality Assurance Manager - Customer Service **Quality Assurance Manager - Customer Service ** **Values & Innovation** At Under Armour, we are ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) … more
- UL, LLC (Canton, MA)
- …in assigned region. + This may include analysis and comparison of this organization's customer service function with those of recognized customer service ... satisfaction. + Interacts with senior management to obtain feedback, recommend customer service initiatives and to implement agreeable actions. + Develops… more
- Public Storage (Southborough, MA)
- …**Qualifications** **Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast ... spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing...food or other service -based companies. **Transportation:** Our employees are **required** to have… more
- Public Consulting Group (Providence, RI)
- …and corresponding documentation. + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for ... Management + Assessments and Feasibility Studies **Duties and Responsibilities** + Provides customer service staff with guidance and training based on experience… more
- Eversource Energy (Danielson, CT)
- …to improve productivity and efficiency, including utilizing new technology when possible\. + Customer Service - The area manager must understand the ... fundamentals of providing excellent customer service \. Ensure that area goals are met while providing...goals are met while providing superior customer service \. + This position requires the manager … more
- Everon (Taunton, MA)
- …capable exceeding company revenue expectations as well as maintaining a high level of customer service . The Business Territory manager is responsible for ... life cycle + Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning installation, service or customer experience… more
- Wolters Kluwer (Providence, RI)
- …on delivering exceptional value to our clients through cutting-edge technology and unparalleled customer service . As the ** Manager , Field Sales Specialty** ; ... for temporarily vacant territories with direct floater reps, ensuring continuity of service while exploring opportunities to expand within these areas and convert… more
- Whole Foods Market (Shrewsbury, MA)
- …In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the ... demand management, labor utilization, and execution of store processes (for Customer Service ). You may be responsible for aspects of managing non-inventory… more
- CVS Health (Milford, MA)
- …building consumer loyalty to CVS/pharmacy through a focus on excellent customer service . Under the supervision of the Store Manager , the Operations ... and development + Financial management + Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position… more
- Burlington (East Providence, RI)
- … Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading ... a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the...day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide… more
- Cintas (Providence, RI)
- … Service Representatives who deliver excellent services to customers. The Customer Service Manager role involves hiring, developing, training and ... roles. Each assignment prior to the role of General Manager will be hands-on and designed to teach the...of that particular department, to include four major areas: Customer Service , Affiliate Management, Accounting, and Sales.… more
- PulteGroup (Westborough, MA)
- …PulteGroup! JOB SUMMARY The primary responsibility of the Virtual Customer Care Manager is to triage warranty service requests virtually with homeowners and ... concerns until completion. Using the TechSee platform, the Virtual Customer Care Manager will conduct an initial...care experience with a strong emphasis on quality of service , and follow-up. + Customer oriented with… more
- Ford Motor Company (Providence, RI)
- …for identity resolution, ensuring that our solutions meet the needs of marketing, customer service , product development, and other key stakeholders. + Drive the ... world-class strategists, innovators, creators, and technicians and searching for a Product Manager , Customer Identity who will help to transform our relationship… more
- Wilson Language Training (Providence, RI)
- … + Patient and active listener + Knowledge of best practices in customer service and retention + Exceptional organizational and project management skills, ... Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our… more
- Lumen (Providence, RI)
- …Qualifications** + * Bachelor's Degree or minimum, 3-5years of related experience * Customer service , problem solving and analytical skills * Verbal, written and ... the world and shape the future. **The Role** The Customer Care Manager IV is the single...issues in the areas of order entry, order validation, service activation, test and turn-up, customer access… more
- Dunkin (Taunton, MA)
- …**Overview:** We are looking for experienced managers to oversee our operations and ensure excellent customer service . As a manager at Dunkin', you will have ... + Manage day-to-day operations of the restaurant + Ensure excellent customer service and satisfaction + Train and develop team members + Monitor… more
- Verint Systems, Inc. (Providence, RI)
- …meetings in the afternoon, etc. + Ability to effectively and successfully handle customer service issues and conflict situations + Bilingual + Successful ... Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number… more
- Lumen (Providence, RI)
- …customer troubles and issues in the areas of order entry, order validation, service activation, test and turn-up, customer access group, technical customer ... orders to Order entry and provisioning. * Provide timely response to customer and service delivery inquiries. * Pro-actively manages the customer 's … more
- Benco Dental (Providence, RI)
- …for Benco customers in your region. Your role as a Service Manager is essential in ensuring compliance to customer specifications and company requirements, ... Regional Field Service Manager Location: Providence, RI Business...Positive Attitude + Computer and Networking Experience + Exceptional Customer Service , Planning, and Problem-Solving + Effective… more