- CVS Health (Woonsocket, RI)
- …we do it all with heart, each and every day. **Position Summary** The ** Senior Service Advocate ** will perform research inquiries, issues, and escalations ... of the Quantum Program. **In this role, you will:** + Answer questions and resolve issues as single point-of-contact, based on external, largely written communications. + Oversee a caseload of members as assigned. + Take ownership of each contact to resolve… more
- CVS Health (Woonsocket, RI)
- …Ability to seamlessly multi-task while using multiple systems to efficiently provide service to members + Builds a trusting, empathetic relationship with our members ... Qualifications** **Education** + At least 2 years of experience in customer service , healthcare and/or a call center + Demonstrated organizational skills, including… more
- Ford Motor Company (Providence, RI)
- …of Enterprise Techonology Global Digital - is seeking a strategic and inquisitive Senior Manager Digital Retail Experience -- Strategy & Dealer Tools Leader to ... the dealer process and providing dealer sales efficiency. + Advocate for dealer efficiency with digital retail at Point...+ Paid time off for individual and team community service + A generous schedule of paid holidays, including… more
- Cardinal Health (Providence, RI)
- …set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, ... and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and… more
- CVS Health (Woonsocket, RI)
- …it all with heart, each and every day. **Position Summary** + Acts as an advocate and subject matter expert guiding the business by serving as a quality champion ... and effectiveness of work processes in claim processing and customer service that impact customer satisfaction, medical cost management, and operational efficiency.… more
- Danaher Corporation (Westborough, MA)
- …Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Senior Field Service Engineer is responsible ... as deemed by Leica Microsystems technical staff. A clear advocate for the customer (internal and external) and a...for the company. This position reports to the District Service Manager and is part of the Life Sciences… more
- Humana (Providence, RI)
- …help us put health first** Humana's Marketing organization is seeking an experienced Senior Associate, Campaign Strategy to join the team working remote. Are you a ... who thrives on turning insights into action? As the ** Senior Associate, Campaign & Brand Strategy** _(internally known as...toolkits, and reporting frameworks + Act as a brand advocate within agile go-to-market pods, fostering connection to brand… more
- Brightstar Lottery (Providence, RI)
- Senior Accounting Manager Location: Providence, RI, US, 02903 Requisition ID: 18523 Brightstar is an innovative, forward-thinking global leader in lottery that ... the world, creating value by adhering to the highest standards of service , integrity, and responsibility. Brightstar has approximately 6,000 employees. For more… more
- CVS Health (Woonsocket, RI)
- …this mission, we are seeking dynamic leaders in marketing, customer experience, and service design who are eager to innovate and push boundaries to deliver impactful ... the lives of our customers. **Position Overview:** As the ** Senior Manager of Retail Brand Experience Strategy** , you...In leading the **Strategic Formats initiative** , you will advocate for and execute innovative initiatives that elevate the… more
- Oracle (Providence, RI)
- …junior and senior applied scientists. + Develop production code and advocate for the best coding and engineering practices. + Participate in project planning, ... engineering center with the focus on excellence. As our Senior Applied Scientist, you will play a key role...that can be built as a feature of the product/ service . Contributes to writing production model code. Work with… more
- Sage (Providence, RI)
- Senior Product Manager - Fixed Assets Job Description: Senior Product Manager - Sage Fixed Assets Does your genuine interest in understanding the needs of the ... customer and being their advocate energize you? How about the thought of combining...compliance product to an emerging cloud-hosted, AI-powered Fixed Assets service , your focus will be to drive customer-centric innovation… more
- Fallon Health (Worcester, MA)
- …continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, life experiences, ... face relationships with the member/caregiver(s) to better ensure ongoing service provision and care coordination, consistent with the member...not limited to member rights + Serves as an advocate for members to ensure they receive Fallon Health… more
- SitusAMC (Providence, RI)
- …growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but ... FluxCD) and automation platforms (Azure DevOps, GitHub Actions). + **Kubernetes & Service Mesh:** Strong background in deploying Kubernetes and service mesh… more
- SitusAMC (Providence, RI)
- …growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but ... and update key documents to support WFS Clients policies & procedures, service level agreements (ie, performance metrics) and client deliverables. + Ability to… more
- Oracle (Providence, RI)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes ... developing intelligent, autonomous agents that enhance service request automation, knowledge management, agents that handle real-time digital customer interactions… more
- Oracle (Providence, RI)
- …and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via ... Analytics platforms including Oracle Analytics Cloud, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud...Skills & Competencies: Deep understanding of Oracle's Big Data Service (BDS) , Data Flow Service (DFS),… more
- Cardinal Health (Providence, RI)
- …set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, ... and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and… more
- Confluent (Providence, RI)
- …role you'll partner with Account Executives to be the key technical advisor in service of the customers. You'll be instrumental in surfacing the customers' stated or ... closely with Product and Engineering teams, and serve as a key Product advocate across the Customer, Partner and Industry ecosystem + Forge strong relationships with… more
- Rubrik (Providence, RI)
- The Sr . Solutions Architect will collaborate with Rubrik's global MSP and MSSP partners, owning pre-sales activities, providing technical leadership through demos ... enablement initiatives/projects + Champion new lines of business, contribute to service creation, and drive innovation in Rubrik-powered use cases + Collaborate… more
- CVS Health (Woonsocket, RI)
- …candidate will have a strong background in pharmacy operations, customer service , and technology integration. Your scope of responsibilities will more specifically ... partnering with various teams on new initiatives. You will advocate for our pharmacy and store teams to ensure...independently interact with and influence a wide range of senior cross-functional partners and need to demonstrate a proven… more