- Cardinal Health (Providence, RI)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor will oversee program ... staff performing customer service , enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance,… more
- Cardinal Health (Providence, RI)
- …can get life-changing therapies to patients who need them-faster.** **Job Summary** The Supervisor , Customer Service Management directly supervises staff ... customer service and long-term retention of customers. **Responsibilities** The Supervisor , Customer Service Management leads program staff… more
- Carrington (Providence, RI)
- …and work in a hybrid role based out of our Westfield office!** **The Bankruptcy Customer Service Supervisor is responsible for supervising staff of ... Customer Service BK Specialists in the day-to-day operations of mortgage...plus annual bonus.** **What you'll do:** + **Carries out supervisor responsibilities in accordance with the organization's policies, procedures,… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- … Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the ... Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in...made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports.… more
- CVS Health (Attleboro, MA)
- …up of all activities + Effectively communicate information both to and from store management and crews2. Customer Service + Assist customers with their ... heart, each and every day. **Position Summary** The Shift Supervisor Trainee role is an entry-level, short-term role that...consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager… more
- Cintas (Cumberland, RI)
- **Requisition Number:** 215750 **Job Description** Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on ... route and in-house. Responsibilities include supervising the service team who provides customer service , sales and the pick-up and delivery of products to… more
- Enviri Corporation (Providence, RI)
- …supervising on-site and remote Technicians. Act as the liaison between customer service , operations and the support team. **Primary Responsibilities:** ... comments as required. + Maintain a high standard of customer service as measured by key metrics...+ Perform other reasonably related tasks as assigned by management . **Basic Required Qualifications:** + High school diploma or… more
- Lowe's (North Smithfield, RI)
- **What You Will Do** All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our ... OR 5 years of experience in a retail environment. * 1 year of experience in customer service . * 1 year of experience supporting the unique needs of Pro customers… more
- Lowe's (Framingham, MA)
- **What You Will Do** All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our ... OR 5 years of experience in a retail environment. * 1 year of experience in customer service . * 1 year of experience supporting the unique needs of Pro customers… more
- Eversource Energy (Westwood, MA)
- …Eversource customers enjoy a top tier customer experience by leading our Customer Service Representatives in providing world class service \. Ensures ... professional position is responsible for the complete development of Eversource Customer Service Representatives through coaching and evaluative performance… more
- Barnes & Noble Education (Providence, RI)
- …within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic ... administration, alumni, and the general public to provide outstanding customer service to sell or rent books,...each week as a full-time Supervisor . The Supervisor will provide assistance to the management … more
- Lowe's (Plainville, MA)
- …+ Encourages team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities + Empowers others ... department areas that are prepared and conducive to SMART customer service and sales + Monitors and...to the next MOD + Funnels non-MOD activities (eg, customer complaints, management approvals, and other run… more
- CVS Health (Canton, MA)
- …following up of all activities + Effectively communicate information both to and from store management and crews 2. Customer Service + Assist customers with ... heart, each and every day. **Position Summary** An Operations Supervisor is a key leader supporting the CVS Store...consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager… more
- MAPFRE Insurance (Webster, MA)
- …Major Market:** Worcester **Job Segment:** Liability, Call Center Manager, Call Center Supervisor , Claims, Law, Insurance, Customer Service , Legal Apply ... Supervisor , Casualty Claims (Hybrid) Date: Nov 19, 2025...technical guidance, ensure compliance with departmental standards, and champion customer service excellence. You'll also play a… more
- Beth Israel Lahey Health (Westwood, MA)
- …a consistency of quality on all job functions.. Provides training to develop customer service and problem-solving skills. (essential) 7. Works alongside team to ... for all our patients and employees. The Pharmacy Technician Supervisor will be responsible for the overall supervision of...impact the operations of one or more departments. 8. Customer Service : Ability to lead operational initiatives… more
- Eversource Energy (Westwood, MA)
- …response and managed EV charging programs; responsibilities include vendor and customer contract management , budgeting, reporting, forecasting, enrollment & ... with the third day set by the employee and supervisor based on department needs\. These guidelines apply to...customer engagement, dispatch for demand response events, data management & analysis\. + Work closely with vendors for… more
- Burlington (Milford, MA)
- …caring and inclusive organization, come join us as a Burlington Stores **Full-Time** ** Customer Service Supervisor ** or **Full-Time Selling Floor ... Supervisor !** As a Retail Front End Supervisor , you'll be an integral part of the store...Store Management in the areas of Merchandising, Customer Service , Operations, and Human Resources. This… more
- BJs Wholesale Club (Framingham, MA)
- …teams, training team members, and driving and communicating results + 2 years customer service or sales experience preferred. + Basic computer knowledge (MS ... with the Assistant Club Manager of Member Experience, the Member Experience Supervisor is responsible for providing leadership and direction within the club and… more
- Eversource Energy (Southborough, MA)
- …by timing or circumstances, and informs appropriate system personnel \( customer service center, T&D staff, engineering, management etc\.\) of problems on the ... Service design and/or installation, servicing customers, supervising employees and change management to improve service /performance OR + Associate degree in… more
- MetLife (Warwick, RI)
- …meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer -centric ... events, meetings, training, business continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service on a variety of… more