- Lundbeck (Providence, RI)
- …company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with ... our journey of growth!As a Psychiatry Account Manager, you lead the promotion of our psychiatry portfolio, executing sales...a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call… more
- Sanofi Group (Cambridge, MA)
- **Job title:** Customer Experience Lead **Location:** France , US and Flexibility for other locations will be assessed. 30 % of travel expected **About the ... decision-making process at all levels of the organization. + Lead organization transformation towards a BiC customer ...teams to ensure E2E business continuity. **About You** **Work Experience :** + 10+ years in cross functional leadership, … more
- Kohl's (Seekonk, MA)
- …+ Support and partner with other associates on merchandising incoming product focusing on customer experience All Lead roles at Kohl's are responsible ... About the Role As Operations Lead you will be an expert in all...deliver speed of service transactions while creating a compelling customer experience + Follow and ensure others… more
- Kohl's (Leominster, MA)
- …Support and partner with other associates on merchandising incoming product with a focus on customer experience All Lead roles at Kohl's are responsible ... About the Role As Merchandising Lead you will execute sales floor merchandising, pricing...sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments,… more
- Humana (Providence, RI)
- …partners who can utilize the same, to reduce administrative cost and improve the customer 's experience . The ** Lead Data Product Manager** is responsible for ... caring community and help us put health first** The Lead Data Product Manager will work within the Data...impact** **Required Qualifications** + 3 or more years of experience in product ownership AND/OR product management experience… more
- Sanofi Group (Cambridge, MA)
- …and tagging. + Expertise in leveraging digital tools and platforms to enhance customer experience . + Ability to lead and influence cross-functional ... any risks or opportunities in this space + Oversee the delivery of customer experience initiatives to realize customer goals, leveraging qualitative… more
- Sanofi Group (Cambridge, MA)
- …and tagging. + Expertise in leveraging digital tools and platforms to enhance customer experience . + Ability to lead and influence cross-functional ... and Global marketing organizations The **NA Omnichannel Web CX Lead ** role is a critical leadership role within Sanofi,...within Sanofi, tasked with shaping and implementing a comprehensive customer experience strategy across all of the… more
- Sanofi Group (Cambridge, MA)
- …that will enable the field to be a key orchestrator of a personalized customer experience . This position will interface with Sanofi Specialty care leadership, ... **Job title** : Global Customer Engagement Lead **Location** : Cambridge,...to optimize channel effectiveness with a goal to elevate customer experience across all Oncology brands. +… more
- Burlington (Natick, MA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- ThermoFisher Scientific (Cambridge, MA)
- …Documentation Practices in all record keeping. 2+ years of progressive proven experience preferred. 2+ years in customer service environment. Knowledge, Skills, ... is safe or helping find cures for cancer. Location/Division Specific Information: Customer location Discover Impactful Work: We are seeking an individual to perform… more
- ThermoFisher Scientific (Tewksbury, MA)
- **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** ** Lead Customer Service Representative** Join our team and ... **Minimum Requirements/Education:** + Required: High school graduate or equivalent experience . + 5+ years of related customer ...equivalent experience . + 5+ years of related customer service experience . + Outlook, SFDC, ERP… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …We're united by purpose, inspired by you. We are looking for a talented and passionate Lead User Experience Researcher to join our team. In this role, you will ... We are looking for individuals contributors with strong UXR experience who can lead complex and strategic...projects across UKG's products, and the entire user or customer journey. * Lead research using qualitative… more
- Staples (Framingham, MA)
- …and tools to ensure that end result meets business needs to improve customer experience + Develop regular, impactful communication of progress and impact ... our team. We are seeking a Senior Manager Digital Experience to lead the digital experience...on how our customers shop, they will build and lead a team focused on customer behavior… more
- Takeda Pharmaceuticals (Boston, MA)
- …best of my knowledge. **Job Description** **Global Device & Patient Experience Lead , Facilitated or Conventional Subcutaneous Immunoglobin** **Cambridge, MA** ... from planning and execution to post-launch monitoring and optimization. + Experience conducting market assessments, identifying target customer segments, and… more
- Children's Hospital Boston (Boston, MA)
- 75542BRJob Posting Title: Lead Patient Experience Representative- OphthalmologyDepartment:OphthalmologyAutoReqId:75542BRStatus:Full-TimeStandard Hours per Week:40 ... Job Posting Category:AdministrationJob Posting Description:The Lead PER shall be responsible for: Customer ...Monitors clinic activity to ensure the best possible patient experience + Assists with resolving customer service… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** People and Culture Digital Experience Lead **Location** : Cambridge, Ma or Bridgewater / Morristown, NJ **About the Job** Ready to push the limits ... for the new role of **People & Culture Digital Experience Lead ** . This role is crucial...and managing employee journeys. Leveraging expertise from the digital customer experience team, ensure that P&C processes… more
- M&T Bank (Boston, MA)
- …: Design and facilitate overarching experiences for key stakeholder groups within the customer experience community at M&T that help them learn, develop, and ... **Overview:** As an Experience Design Lead within the Strategy,...sessions with members of the M&T community related to customer experience , design or other related topics.… more
- Coty (Cumberland, RI)
- …relationships with key retail partners. The Team Lead - CVS/Rite Aid, will lead one of Coty's top strategic customer teams, managing the CVS and Rite ... lead the development of customized solutions to meet customer demands and growing our brands and categories. -Team...of Bachelor's degree + Minimum of 10 years of experience in customer and vendor relationship management,… more
- IQVIA (Boston, MA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- Brown University (Providence, RI)
- …+ Strong project management and organizational skills. Must be able to independently lead cross-functional project teams + Experience with leading small to ... and ability to support a diverse and inclusive environment Education & Experience (Grade 11 Lead ) + Bachelor's degree preferred + Training/certifications… more
